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    Firestone Complete Auto Care

    3.1 (82 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Matthew B.

    I called on Saturday at 0700 to get my Tahoe in for a tire replacement due to hitting a bad spot on the road. Firestone said I could drop it off but it would be there all day since they were booked up. They also offered to make an appointment for Monday at noon and it would take 30 minutes. So I made an appointment. Today, after three hours of being there, the Tahoe is finally done. However, I do recognize they were shorthanded but should have just recommended the Tahoe be dropped off rather than wait. Three hours is an absurd time to wait for a 30 minute tire change. Firestone also replaced a "broken" TPMS but the service desk person said Firestone couldn't program it because the "dealer has to do it". THEN when walking out a technician open the sliding glass door said to go to another Firestone and they could do it. WHAT! Come to find out there calibrator was broken... "the machine crashed", not that they couldn't do it. The service desk person was confused or just extremely incompetent. So all along, just like the last 6 years of using Firestone for my tires, Firestone does have the ability to replace TPMS on my Tahoe and calibrate it. I am beyond frustrated with the employee who works at the service desk. I have used Firestone for over the last six years for tire service and will continue to. BUT I have NEVER had an issue with any Firestone. Being on active duty I've used Firestones all over the country. This is the first time I've had to deal with an incompetent Firestone employee. Also come to find out I called the wrong Firestone. Meaning I intended to call another location. I normally use the one off E Whitestone BLVD. HUGE MISTAKE on my part. I've never had a problem with them. In fact, they have exceeded my expectations multiple times. I am beyond frustrated with the experience today but in no way does it reflect other Firestones. UPDATE: so this is the TPMS that was damaged. QUESTION... then why was my brass valve stem cap no damaged? Firestone I really need answers and the manager is out for a week.

    Close up of my new tires

    From the moment I walked in the staff was friendly and helpful! Luke helped check me in and made sure the tires were the right ones I ordered and that they would drive right on my jeep. Then Jason the tech went out of his way to help me and checked on all the little things that might be giving me the notorious "death wobble!" He tightened up everything on my front end to hopefully help with it, and I am so grateful for the great service he provided! Overall the service was superb and the pricing was just as good! They also offer military discount which is a huge deal for me and my husband when we go places because you would be surprised how many places don't! Even if it's small it's the thought that counts for us. I will definitely be going here from now on for all my tire needs, thanks yall! Keep up the great work!!

    Initial confirmation received 8 days prior.

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    28 days ago

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    Lee S.

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    10 months ago

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    9 months ago

    Made sure that I was aware of what was going on gave percise suggestions and recommendations will definitely be a returning customer

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    2 years ago

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    2 years ago

    Made an appt. It took two hours for an oil change and tire rotation. Customers behind me in the line got in and out quicker. Two hours.

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    2 years ago

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    3 years ago

    This shop does not disappoint! Whenever I have an emergency, they take me in or find another store for me to go to get the car fixed.

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    2 years ago

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    7 years ago

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    Thanks for visiting our Leander store, Destiny!^Kristyn

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    Page 1 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I will highly recommend them to everyone I see and truly grateful that they are an honest and reputable company that I can trust!

    Mentioned in 3 reviews

    Read more highlights

    AEW Automotive Service and Repair

    AEW Automotive Service and Repair

    (19 reviews)

    I took my 2021 Subaru to AEW in December of 2023 to have the windshield washer hose replaced. The…read morewindshield washer fluid was leaking out of the car. They determined that a rodent had eaten part of the hose! So they replaced the hose to the front washer and told me they didn't know where to route the hose to the back window washer. Kurt said it was working fine on the front window now, and I told him the back window could wait. When I got home, I popped the hood and noticed there was no washer fluid in the reservoir, so I poured the gallon of new fluid in. I went into the house to tell my wife I was home, and then came back out about 10 minutes later to discover almost all the new fluid was running out into my garage and down the driveway. I called Kurt and he said he couldn't understand how that was happening, but he would "get back with me" to arrange for an inspection. Move ahead 6 MONTHS LATER, still no call back from A&E. I try to email them through the web site they list on Yelp, and it says the web site no longer exists! I try to email him, and the email bounces back. So I place a request for service here on YELP again, and 3 or 4 other places answer, but not A&E. So my only thought is that they sold the place and it's under new management? I don't know, but they did NOT fix the problem, they never contacted me again as promised, and the did not respond to the request sent to them through YELP. I ended up fixing the problem myself for $8.00. The second line, that he did not fix and that he told me "would not matter if I don't want to use the rear window washer" had a big hole it as well. When I filled up the reservoir, the weight of the fluid in the full tank caused the water to start syphoning out through that hole in the tube - once it was low enough (i.e. almost empty), it would stop and there would be enough fluid left to wash the front windows several times. They were all very friendly the first time I visited and I thought we had a good working relationship, but it turns out they didn't want to fool with the car although they really did NOT fix my problem and I was never able to contact them again. I don't know what their problem is, but I cannot recommend them as a reliable automobile service.

    Without a doubt, this is the best mechanic shop I've been to. These guys are friendly, polite and…read morethey sure know their stuff with cars! I appreciate their honesty in the process, and I'd go back to AEW for the rest of my life!

    Firestone Complete Auto Care - autorepair - Updated May 2026

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