In all fairness, the gentleman that attended me was a nice guy…read more The service of my vehicle was suboptimal. I took my Denali - Diesel in for a diagnostic (warranty-not my choice) The person who diagnosed it said, found a code, not sure what it was so I erased it and it didn't come back on. Ummm. Not how you diagnose. They said well, if it comes back on, bring it in. Yeah, I have another 4 hours of my life to spare for this subpar work. 22 miles later, the check engine light came on. I took my wife's car in for an oil change. It is a premier brand, not gonna share the brand. It's an oil change, ummmm simple. They told me nothing when they turned it over to me. The notes said though, I don't know how to check the oil since there's no dip stick. My car has a module that reads it and a screen that says the level. Simple YouTube search. So they gave my car back not knowing if they did it correctly. That would have been quite expensive for them. I will never take a vehicle back to them. I recommend taking your vehicle to a real shop. They may be excellent at tires and that's fine. Stick to what you know.

Went to Firestone for an alignment and purchased their lifetime alignment package. A couple days…read morelater, I did a tire rotation and noticed my driver-side tie rod had been damaged. Tried contacting management multiple times and just kept getting the runaround instead of any real help or accountability. Extremely disappointing experience, especially after paying extra for their "lifetime" service. Avoid this place at all costs.

people were freakin amazinnnn 100/10 helped me with some rims after trying so many different shops…read morequality is amazin price is very good and affordable they also do finance came in clutch for real thank you guys so much again

I purchased tires for my lowered (H&R Springs) 2020 Dodge Charger GT from these folks and the…read moremoment I walked in on my initial visit, I knew I took my car to the right place. Excellent customer service, Quality products, and fast turnarounds! Today I simply went in for a tire rotation and was met with the same amazing attitudes and peace of mind. I appreciate these guys and their attention to detail in everything they do!

Leander / Cedar Park had a couple of hailstorms roll through over the last couple of weeks in May…read more2025. Like most people who park outside, I received some damage to my truck (4 or 5 dents from hail). I was dreading the process I would have to go through to get my truck fix. After I received a estimate of damage from my insurance company and received my money, I started looking around to see what body shops are in the area. I found Critical Collision was only a few miles from where I live. I read all the reviews and every review was extremely positive. so I gave George a call and he was able to pickup right away. George is extremely nice and approachable. He took time to talk to me about the hail damage and the door dings I wanted to get fixed. He told me he can take care of all that and if he finds any other dings, dents or other imperfections that he would take care of those too. He told me that he would let me know when he can get my truck in and he would give me a call to schedule a time to drop it off. A few days goes by and he asks if I can bring it in today or tomorrow. I told him I would bring it in today if that still works for him. I drop off my truck and a little of 1 1/2 hours goes by and he tells me my truck is ready. Wow, that was fast! I head to the body shop and inspect my truck. All the hail damage and door dings are gone! it looks brand new. Do yourself a favor and give George a call. George saved me some money, stress and most importantly my time. Sean

BUYER BEWARE! READ BEFORE YOU GO! STAY AWAY from this place…read more"GORGE" UNLESS you want to be SCAMMED, RIPPED OFF, and left with CHEAP, SHODDY PARTS. Do not trust the FAKE reviews--they are clearly from his friends or family. This is a public service announcement: FOLKS, PLEASE STAY AWAY. He took my car, overcharged me excessively, and didn't even perform the work I paid for. Worse yet, he had my vehicle moved to someone else garage for repair. This is dishonest, unacceptable behavior. YOU HAVE BEEN WARNED.

Had 4 tires installed. The tire tech broke one of my lugnut covers to were it couldn't be…read morereinstalled. He laid on of them face down on the concrete and scratched the heck out of it. They also chatter scratched one of my wheels with the tire bar very badly on chrome rims. Then charged me 150 dollars for the install and made me reinstall the 3 lug nut covers that weren't broke. Really pissed off as I take immaculate care of my vehicles. So now im out 150 for the install and ballance 200 to replace the 1 broken lug cover and replace the scratched up one and probably 250 to 350 for another wheel.

These guys are super nice. They replaced one of my run flats with one of the run flats from my…read moregarage, and they did my car inspection. I got in right away - no waiting! Reasonably priced, very friendly service, and they work fast! I was in and out in less than 30 minutes. I highly recommend them!

I was stranded in an RV, 3 hrs from home with a bad battery. AAA jumped it but they couldn't…read morereplace it because the terminal was corroded almost completely off and they said it was too dangerous to drive it home! Almost no shop was open and those that were wouldn't help because it was an RV. Its a class C with a Ford van in the front and it was only a battery and cables but they still wouldn't help me; this Goodyear did. Marisol went out of her way to get me in the next morning and assured me I wouldn't have to spend another night in a parking lot. Gregg worked very hard cutting my cable off the corroded connector and getting it to work with the new one so I could get on the road to go home. Thank you guys for being commited to helping your customers.

UPDATE: I decided to edit my first post after receiving a sincere apology and receiving a discount…read moreon service. I'm going to chalk this up to a misunderstanding of expectations. Next time I will try to be more specific when asking how long an oil change will take. I made an appointment for an oil change. I was about 10 minutes late to my appointment so I must take blame for that but I still had over an hour and a half wait for just an oil change. The people are nice, but if you do not plan on leaving your car all day consider using someone else. They are also very misleading on the phone as I did request to know what their wait time was before making the appointment. They informed me they could get me in at 1 o'clock without indicating how long the car would need to be there.

I love Josh's. When times are hard and you need some replacement rubber for the ride, you won't…read morefind a better group of guys to get you through to the next paycheck. When I first went 6 years ago they took great care of me. A month ago, needed them again. Within 15 minutes they got two used tires for my civic at a great price. Fast, friendly, efficient. A week later I realized there was a defect on one of my tires. Brought the ride back in and they honored the warranty they promised the minute I produced my receipt. No questions, no BS, just great customer service and a smile. I couldn't ask for anything more. Please do note - this IS a used tire shop. If you're expecting the interior accouterments of a Beverly Hills spa, you'll be sadly disappointed. However, if you're one of us living in the real world, and need professional service and some temporary replacement tires... you'd be foolish to go anywhere else. Just sayin.

From the top. Had a tire blow out on my birthday. Josh's was open so I went there. Plus he said he…read morehad the correct tire size... he didn't. Drove on mismatch tire for a week with the promise that he'd get me the correct one. Anyways I went and bought tires on face book market place. Went back to mount them hoping he'd take his tire back and do it for free. They scratched my custom rims to hell. Later found out from joeys down the road which I STRONGLY RECOMMEND. Joeys Automotive. They told me he clamped the tire from the inside which was a no no. Scratched up both my rims. Anyways he discovered that the rim was bent. So I said I'd get it fixed somewhere else because his guy said "maybe" when Josh asked him if he could fix it. He strongly insisted that they could get it fixed like new........ After hitting my aluminum rim with a sledgehammer... they finally cracked my rim. I would have gladly went down the road anywhere else. And should have. He had no remorse for anything he did and still charged me for "fixing" the bent rim. I had to buy a new one as he took no responsibility whatsoever. Took it to Joey's down the road and BOOM. 20 minutes NOT A SCRATCH. PLEASE DO NOT GO HERE. SAVE YOURSELF THE TROUBLE AND MONEY AND GO TO JOEYS. I even asked him if he'd mount the tire on the new rim for free. He said sure. But I never took him up on that because why the FUCK would I after the experience I had. Just don't be like me and GO TO JOEYS.

I'll recommend these guys again the new manager Phil is great job. I was literally at Firestone…read moregetting ready to make a deal called lambs. Got a better deal better Service if you're at Leander Cedar Park or surrounding area if you need help with your car, tires or I had my radiator fixed saved almost 30% over competitors check them out, Dr. Marc

I needed a donut spare mounted and balanced, and since Lamb's is just five minutes from my home, I…read morefigured I'd swing by and leave it with them. Surprise #1: Their service team jumped on it right away--no waiting around. I was in and out in about 15 minutes. Surprise #2: When I asked about the cost, they smiled and said it was free. Yes, zero, zilch, nada. Courteous, friendly, and totally on the ball. Easy 5 stars in my book! These guys just got a new customer.

I just got new tires I bought online Tuesday and booked an appointment for Saturday first thing…read more these guys bring the energy. they looked like a professional pit crew. truly amazing customer service and I was in and out in 20 minutes. I'm very happy with the overall experience. Marvin was the one to help me out and he was super professional. I truly recommend this exact location for new tires. They also sent me reminders through the week and even had a parking spot reserved for my appointment. Truly amazing customer service. I'm also very happy with the value of my tires. I know I needed new tires for a while so it's a bit biased, but my car feels brand new. 10/10 thank you guys

My appointment was 9:45 I came here 9:43. 11:02 still two people ahead of me... that's ridiculous…read more Do better. I am very disappointed and canceled my appointment.