TLDR: At best, communication was lacking and at worst, they thought they could pull one over on me as a woman since I didn't speak at all during the drop off! I had a leak in my tire after getting something lodged in it. My tires were under warranty, so I dropped my car off here with my fiancé, who did all the talking. The specialist let us know that it should be able to be patched up and if not, they can replace the tire since warranty is still valid. My fiancé let him know that if it comes to replacing the tire, we'd like both back tires replaced to keep it even, but to keep us updated. Ultimately, the specialist took my contact down and a couple hours later called me to tell me they couldn't fix it and both tires were replaced and my total would be $265.... There was no quote given, no update regarding their inability to patch the tire, just a hefty bill when all my tires were less than a year old and I had paid to have them covered by warranty. They told me I either had to pay or they had to take one of the tires off and put my old one back on. I told them to just put my original tire back on. Then, at pickup, they said "we actually found a nail in your other tire so they're both replaced and covered under warranty"... I looked at the bill and the cost for EACH tire was only $149 and with extra charges around $160. At best, communication was lacking and at worst, they thought they could pull one over on me as a woman since I didn't speak at all during the drop off! read more

I recently blew out a tire, so needed to grab a new pair. We walked in at 3:30, and while they weren't crazy busy, they did have a good number of customers. We were helped immediately, but given a completion time of after their closing time. We left and called around 4:30 to confirm this time. They updated it to 4:45! My tires are beautiful and look sexy on my truck. If you drive a large truck and get behind me, you'll have tire envy! I recommend this Discount Tire location. read more

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I want to start by talking about things I love about this place and then bring up something that should be re-evaluated by employees. First, I am massively grateful that if my tire pressure light comes on, I can come here for a quick easy top off of air and make my car happy again. I appreciate that when I put a bolt in my tire and limped my car in 10 minutes after they closed on a Saturday, they still helped me out with the tire repair. I appreciate that the people who work here are generally friendly and polite. The thing I wish would change here; is that workers shouldn't assume women aren't able to make decisions, about the vehicle, just because their spouse is along. Thank you in advance to anyone who is willing to acknowledge women can know and appreciate cars too. read more

Discount Tire - Having our tire repaired - Wheel & Rim Repair Near Me - Leander, Texas

Got in my car this morning to head to work and, low tire pressure. I knew Discount Tire was my closest option, so I headed straight there. I love being able to just pull right in and have my air checked. The young gentleman helping me let me know I had a nail in my tire. I said I'd take it back to where I bought it, but he quickly replied, "No worries, we'll fix it for free." Thats amazing customer service! I was in and out in just 30 minutes. Thank you so much for the wonderful service. Leander appreciates you! read more

Ask for Luke or Alex. Howdy. Obviously you want some good Tires on your vehicle and of course the cherry on top is incredible customer service. You'll find it here. A lot of employees are Military Vetrans. Yes! They Honor United States Military Veterans with a discount. The customer service is exceptionally professional and courteous. As it should be - after all this is Texas. Therefore we most highly recommend Discount Tire Leander. read more

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I had a flat tires and I needed for tire balanced and rotation. Guess what? I had a excellent customer service. Also store manager take good care of me...i am regular customer at the discount tires for over 30yrs. I expected pay for all services,but I didn't pay nothing...for flat tires and balance.rotation. At least $30 but no charges for me...Thank you for all your help and great service. I am definitely recommend this Leander location. You guys are best in tire business~^^ read more

I can't say enough great things about Discount Tire in Leander--especially Manny! After unexpectedly running over a piece of metal and shredding my rear tire, I showed up stressed and in a rush. Manny greeted me with genuine kindness and professionalism, immediately easing my worries. He quickly assessed the damage, explained my options clearly, and got the replacement tire ordered and installed without skipping a beat. What truly stood out was how Manny went above and beyond--treating me like more than just another customer. He made sure I was safe, informed, and back on the road faster than I ever expected. It's rare to find this level of service these days, and Manny absolutely nailed it. If you ever need tire help in Leander, go see Manny at Discount Tire. Five stars just aren't enough--thank you so much for the amazing service! read more

Discount Tire - Before the replacement - Wheel & Rim Repair Near Me - Leander, Texas

Got to the discount tire when it was pretty empty to get a trailer tire replaced they told me an hour I the time I was there about 10 people came in after I did and they have serviced every other person and got them out the door but not me I waited over 1 hour and a half to have one tire mounted while I saw plenty of the service techs just standing around socializing awful customer service and over priced $250 for a single tire is outrageous and to wait that long it's ridiculous read more

Nice people, very friendly, but managed terribly. I've had to cancel two different appointments that I've made in two subsequent days. I had an appointment today at 2:15. I spoke to an individual at Discount Tire when I made this appointment about the need to be in at 2:15 for my appointment so I could leave by 3pm to get my children. The representative I talked to said to get there early... I arrived at 2:05 for my 215 appointment. As there's no "appointment line" I stood in line waiting to be seen for 20 minutes, as were several other people. One man got irritated and left... I was seen at 2:26, then told they wouldn't be able to get to my car and get it finished until 315. If you're going to make appointments, honor, those appointments. Do better. read more

I appreciate everyone who works at this location. They're always very informative, thorough, friendly, and fast too! We've come here for our tires since we moved to the area. We've had a rotation done at our dealership service department and they actually messed it up. Discount tire is fixing that for me. I definitely recommend it other discount tire locations have been great as well.Dylan, Alex and Manny helped me on this visit. Other employees in the past have been great, too. read more

Great customer service, kyle was great and Hot ...Definitely recommend if looking for tires .

Amazing service! Booked an appointment a week in advance. Reached there on time, took me in and car was ready in 30 minutes with tires rotated. read more

Not safe. Spraying pesticide while people are waiting (in the few chairs and no tables and no coffee provided since 2020)! I ran out of the store, into the 45degree weather to avoid it. Then, the young man came toward me with his canister. I indicated please do not do that and he continued, until I was screaming for him to go away. He thought it was funny. When my car came out, I asked the attendant to tell his boss. He argued to me that some chemicals are safe. I really wondered why he would argue with me, while I was there, nauseated with a headache, about a nervine. I tried to explain that all he had to do was relay my comment to his boss. He thought it was funny. The men who used to work here have been replaced by boys who not only do not know how to behave but are not correctable. Not surprisingly, the work was not completed. Seldom any more do they reset the tire indicator. I called them, but of course this time, no response. I got 2 emails and a call from ??? (in no case was identification of position connected with a name) "to be sure everything was okay." Then, I got a claims representative. I think the boss, like the workers, just wanted to bedevil an older woman. I have spent thousands of dollars at this store in the past few years but won't spend any more. read more

From making an appointment (Leo) to evaluating my issue (Rilley) and Jaydon solving my tire issue Discount Tire was professional, polite and timely. Thank you! read more

Went in with an appt for tire balance and rotate. John helped me and it was determined that I needed new tires. I expected this was coming. He was very helpful and respectful. He spoke with my husband and found the tires that would work for my vehicle. I was out of there in 45 minutes. Excellent experience all around! read more

Been using Discount Tire for years. Had a blowout yesterday after hitting a pothole and had to change into the spare off the side of the road. Drove to Discount and they got me right in! Covered the cost of the replacement tire -45 dollars because I purchased the tire a few years ago. Speedy, friendly and affordable--couldn't ask for a better experience. read more

Such a horrible experience for a simple job. Went to replace my rear tires and get my car back dirty with debris all over the door panel, a missing tire cap and the icing on the cake was the person curbing my front bumper when he parked my car... read more

Discount Tire - How they left my door panel - Wheel & Rim Repair Near Me - Leander, Texas

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My sensors went out on my Lexus, went in to get them replaced and to my pleasant surprise- it was only $260 (parts only - labor was free because I have warranties on my tires) and I got them balanced and rotated for free. Love Discount Tires. They always take care of their customers. Very pleasant staff as well. Can't beat the free tire check! Excellent value! PS: They got my car ready in half the expected time. They go above and beyond at this store. read more

Louis was a great help in getting my old tires inspected and setting up an appointment for replacement. They honored my ask for hand tools only without complaints, and the whole process took maybe 30 min. Zero complaints. Discount always takes care of their customers too with free air checks and repairs. read more

Discount Tire was my go to for decades. Great prices, fast service, friendly employees. Unfortunately, as with all things, they have slid down the hill. Called to inquire about 4 tires for my truck, was quoted an out the door price with tax, hazard, etc, $540 ish. Not bad at all. They book my appointment, tell me to be at the store at a certain time and would have me on my way 1 hour later. Get to the location a few minutes early, check in and told the total is over $100 what was told 1 hour earlier. I inquired as to why, the sales person tells me that he will give me the price on a smaller tire. Whatever. Here I am 30 minutes past the time I was to be out the door and my truck hasn't moved. I've watched walk ins get serviced with no appointment. One guy got immediate service. Lime many places, they have taken to over promising and under delivering. C'est la vie. read more

So a year ago I had purchased four brand new tires, they had a guaranteed mileage of 40,000. Well fast-forward one year and the tires will not pass inspection. Long story short I bought new tires and wheels, after going back to the Leander location four separate times with the same issue I went to the Anderson mill location and they had the issue fixed in less then an hour.. read more

I didn't want to walk into my garage today to see my tire flat at 5:30pm on my way to the gym after a long day at work. Obviously on my travels I ran over a nail. Dropped off my car to Keaton @Discount Tire in Leander and was treated with compassion, kindness, professionalism and sympathy. My car is brand new and has 2200 miles. Unfortunately this could not be plugged and I needed a new tire due to the location of the damage. Keaton walked me through my options and with the Discount Tire App I could see the progress of my car. I picked my car back up at 6:56pm. The boys were cleaning the lobby and getting ready to go home and I was still received with a warm smile. Excellent Experience. read more

Discount Tire - Ugh. Really at 5:30 pm. - Wheel & Rim Repair Near Me - Leander, Texas

This will be our second time using Discount Tire in Leander. We love them. Tomas helped us through out time here. He was super helpful and very understanding! We will definitely be back again and will recommend to our neighbors and family close by Thank you! Again read more

Discount Tire - Wheel & Rim Repair Near Me - Leander, Texas

If you let the air out from the tires, is it the fresh air or tired air? There is no accident that a chain has four and a half Stars I wish I could give them 100 Stars so I can get their average up to five stars because they were amazing. So the first thing is they have a notification text that you receive so that you can track the status of your vehicle. Long story short they're tracking was accurate and that is a win, I don't need to tell you anything else, the most important thing is that you can see the timeliness of your transaction. The staff was friendly, the waiting room was clean, they even had stools and a power outlet for me to whip out my laptop and do some work. I have to buy some tires soon for my vehicle and I am coming here hands down. I just stopped in to get some quick work on a tire for my wife's car and they made me a believer, awesome job and I hope everyone finds out about this place. read more

I took my car in to fix a flat. It was fixed within 30 minutes. I had issues when my car was ready but Discount helped tremendously with one of these issues. I've been going here for years and will continue to give them my business. Special thanks to the manager on Sept 29th. read more

Went in for a car inspection on a 4 year old vehicle. After an hour of waiting was told my car wouldn't pass inspection due to a nail in the tire that couldn't be plugged. Either buy a new tire to get an inspection passed or "here are your keys". I took my keys and went to Costco to find out that my tire was able to be plugged due to a small nail. I also did not need new tires. They tried to get me for $850. Would not recommend on a good day. These people are crooks. read more

The Manager John is an awesome guy. Had a small issue pop up on one of my wheels. I lost my cool explaining things over and over again to the service tech. John was able to come out, calm things down and resolve the issue immediately. Super calm, cool & respectful guy. Would give him 10 stars if I could. read more

Discount Tire has yet to disappoint. Came in today and it took less than 10 minutes for my issue to be resolved. Thanks, Kendrick for a smooth experience! read more

This place saved me! I had a huge screw in my tire so I threw my spare on and headed into Discount Tire. Carson and Dylan were so helpful as they repaired my tire and put it back on for me. Also....it took like 30 minutes. Super impressed by their friendliness, customer service, and efficiency. read more

Every time I visit this location it might take a while but the customer service reps are always on point and very nice and professional. Louis is a very friendly, efficient and knowledgeable worker. He helped me get 4 All terrain tires same day for my ford maverick. The service I requested was done in no time. This location really helps you get exactly what you need, they work hard, and good quality takes time. Great location! read more

I used the online price matching for a set of tires I found at another store, and Discount tires wrote me back and said they match the price. I called the local store and forward the email to them saying they price match the tires and they everything was good, they said it take a couple of days to get my tires. When My tires came in they called and we set up an Appt, otherwise wait times can be an hour or 2 ... I showed up paid, 30 mins later my tires were installed I was out the door !! Thank you - quick and easy !! read more

Disappointed is an understatement. I come in with flat tire, knowing it needed to be replaced. After deciding on doing 2 tires, I requested they put the 2 new ones on the front because it is a front wheel drive car. Originally was told this wouldn't be an issue. I show up an hour later and get told they put 2 new tires on the rear... He told me they wouldn't put the new tires in the front unless I replaced all 4??? My front 2 tires are still over 4/32 in tread so that's crazy! Why put the customer in more danger putting the n tires not on the drive wheels? You'd also figure a shop that specializes in tires would put your spare back properly and maybe air up the tires so my TPMS light isn't on? They also didn't even bother to put one of my hub caps back on. It really takes 2 seconds, it's just pure laziness. I've never been to any other tire shop that is as pathetic as this one. read more

Discount Tire - Wheel & Rim Repair Near Me - Leander, Texas

My man Sid, The general manager came through for my family's 2005 Hummer H2 that we've had in our family for 17 years more than words could fathom, wholeheartedly. This gentleman went above and beyond to communicate, comprehend, and even execute an adequate solution to an extremely complicated situation(Completely separate event from this entire experience in which I'm regarding too) I'm truly grateful for the standard of professionalism this gentleman established and more so maintained with myself considering I'm a 26 year old young professional that's driving such a blessing of a vehicle for my age and in all honesty, that's f******* almost unheard of in my personal experiences over all these years with dealing with literally any "maintenance" let alone "labor costs". Definitely give this man your business because he's done more then proven himself as a leader and businessman. Thank you brotha. read more

What a wonderful experience! Came here to get two new front tires for my Nissan and Damion who helped me out was so excellent! I had such a bad experience at Goodyear, I don't think I'll go anywhere else besides discount tires for tires now! Thank you Damion for making my first time at Discount Tires such a pleasant positive experience! read more

Terrible Terrible service. I'm not sure it they got new management put Lord. Went from the Best to the worst. Can't put a spare tire back the way it was. Can't put caps back on tires after checking air. Brandon is so RUDE and condescending it's embarrassing. Will never go back. read more

The service at this place is non existent. On Monday, I had a 3 O'clock appointment I had made on line, but it was almost 3:20 before anyone even offered to assist me. Then the guy spent quite a while explaining what I needed: 2 tires and 4 tire pressure sensors. The bill total came out to $650.00. But they didn't have the sensors to fit my car and had to order them. Said they would be in by today and made me another appointment for 1pm today. I arrived at 1 pm and nobody, again, came to assist me for at least 15 minutes. While I waited, a couple of people who had come before me turned around and left. Finally a guy asks me what I need, and I give him the written information the original salesman gave me and said "When you come in, just hand this to the associate and he'll know what to do - it's already in the computer." So I give him the paper with all the writing on it and he asks "What is this? I told him I was in Monday and they had to order some parts and asked to come back today at 1:00. "Who waited on you?" the guy asks. I don't know his name, he told me to present this paper. "Well, what is it that you want to have done?" he asks. So I calmly told him to just forget about it, and as the other three people before me, I walked out. Too bad, because this used to be my "go to" place for tires for our three cars. But apparently someone new must be running this location and it has really gone down hill. And Discount Tires of Leander, you can go ahead and cancel that $650 work order that's in the computer. I'm glad I didn't pay in advance as I was asked to do! read more

I recently found a nail in my tire and had a slow leak. I took it to Discount tire to get it repaired without an appointment. I was in and out in an hour, even though they were very busy. My rep, Brian, was courteous and efficient. I always have a good experience at this business, and would highly recommend. read more

Great customer service. I had new rims and tires put on Saturday. When I got home I noticed that the lug nut wells were scratched up during installation. I went back on Monday and spoke with the manager Sid, who refunded me the cost of the rims that were damaged. I would recommend this business for your vehicle wheel needs. read more

I had gone to my car dealership a couple months ago for scheduled maintenance and they found a nail in one of my rear tires. They assured me there was no problem once they removed it and I was okay for at least 2 months. However, that slow leak continued and after reading glowing reviews on "Discount Tire", I decided to give them a try to see if they would repair the tire. I walked in on a busy morning and was immediately greeted and helped. Within about 45 minutes, they had inspected the tire and repaired it at NO CHARGE! They just asked me to come back when I needed new tires on my less than 2 year old vehicle. I assured them I would and gave a cash tip of appreciation to the technician that did the work. I was unsure any organization still treated a customer like this with an act of goodwill for future business, but I sure found one with this slow leaking tire! read more

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I ordered new tires online. I made an appointment. They called to confirm the date and time. Then I got another call on the day of the appointment confirming that it was still a good time. On arrival at the store there was a sign with our name on it. We where promptly helped by Aaron who was courteous and friendly, we gave him the keys and were invited to stay in the car or in the waiting room. We ended up ordering new rims as our old ones were damaged, Aaron looked for the product and had one of his team go and get the correct size rims from another store. The bent rim was noticed by the technician Kaleb, who rolled the tire into the showroom to show us the problem. Aaron then gave us a couple of different options and bent over backwards to make things happen. Aaron made sure we knew what was happening and made the effort to keep us updated even though the store was crazy busy. We were made to feel welcome and that our business mattered to them. Also when the car was ready with its new rims and tires we got a text confirmation and Aaron made sure the technician was finished. Kaleb drove to the front of the store and handed me they keys. He then explained all the details of the recall registration and paperwork. I commended him for a fine job and would recommend his great work ethic and professionalism. So thank you Aaron and Kaleb, but also the whole team for that excellent standard of customer service. read more