The service at this place is non existent. On Monday, I had a 3 O'clock appointment I had made on line, but it was almost 3:20 before anyone even offered to assist me. Then the guy spent quite a while explaining what I needed: 2 tires and 4 tire pressure sensors. The bill total came out to $650.00. But they didn't have the sensors to fit my car and had to order them. Said they would be in by today and made me another appointment for 1pm today. I arrived at 1 pm and nobody, again, came to assist me for at least 15 minutes. While I waited, a couple of people who had come before me turned around and left. Finally a guy asks me what I need, and I give him the written information the original salesman gave me and said "When you come in, just hand this to the associate and he'll know what to do - it's already in the computer." So I give him the paper with all the writing on it and he asks "What is this? I told him I was in Monday and they had to order some parts and asked to come back today at 1:00. "Who waited on you?" the guy asks. I don't know his name, he told me to present this paper. "Well, what is it that you want to have done?" he asks. So I calmly told him to just forget about it, and as the other three people before me, I walked out. Too bad, because this used to be my "go to" place for tires for our three cars. But apparently someone new must be running this location and it has really gone down hill. And Discount Tires of Leander, you can go ahead and cancel that $650 work order that's in the computer. I'm glad I didn't pay in advance as I was asked to do! read more

Great customer service. I had new rims and tires put on Saturday. When I got home I noticed that the lug nut wells were scratched up during installation. I went back on Monday and spoke with the manager Sid, who refunded me the cost of the rims that were damaged. I would recommend this business for your vehicle wheel needs. read more

I had gone to my car dealership a couple months ago for scheduled maintenance and they found a nail in one of my rear tires. They assured me there was no problem once they removed it and I was okay for at least 2 months. However, that slow leak continued and after reading glowing reviews on "Discount Tire", I decided to give them a try to see if they would repair the tire. I walked in on a busy morning and was immediately greeted and helped. Within about 45 minutes, they had inspected the tire and repaired it at NO CHARGE! They just asked me to come back when I needed new tires on my less than 2 year old vehicle. I assured them I would and gave a cash tip of appreciation to the technician that did the work. I was unsure any organization still treated a customer like this with an act of goodwill for future business, but I sure found one with this slow leaking tire! read more

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The service was EXCELLENT and they were quite fast compared to the location in Cedar Park. They had less of a wait due to less customers in line but faster is faster. I had a nail in my tire and needed a new one. They explained that the location was on the side wall and that mine was not repairable. It was nice to have them treat me like a person and not a "woman" when it came to explaining these things. He was nice but also very informative and helpful. I ended up waiting a little over an hour and was quoted about 45 minutes so I thought that wasn't too bad - especially compared to the 3 hour wait that was estimated by the Cedar Park location!! There is complimentary bottled water and there is also a Chicken Express right next to these guys so you can even go grab some food if you're hungry. read more

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I ordered new tires online. I made an appointment. They called to confirm the date and time. Then I got another call on the day of the appointment confirming that it was still a good time. On arrival at the store there was a sign with our name on it. We where promptly helped by Aaron who was courteous and friendly, we gave him the keys and were invited to stay in the car or in the waiting room. We ended up ordering new rims as our old ones were damaged, Aaron looked for the product and had one of his team go and get the correct size rims from another store. The bent rim was noticed by the technician Kaleb, who rolled the tire into the showroom to show us the problem. Aaron then gave us a couple of different options and bent over backwards to make things happen. Aaron made sure we knew what was happening and made the effort to keep us updated even though the store was crazy busy. We were made to feel welcome and that our business mattered to them. Also when the car was ready with its new rims and tires we got a text confirmation and Aaron made sure the technician was finished. Kaleb drove to the front of the store and handed me they keys. He then explained all the details of the recall registration and paperwork. I commended him for a fine job and would recommend his great work ethic and professionalism. So thank you Aaron and Kaleb, but also the whole team for that excellent standard of customer service. read more

I recently found a nail in my tire and had a slow leak. I took it to Discount tire to get it repaired without an appointment. I was in and out in an hour, even though they were very busy. My rep, Brian, was courteous and efficient. I always have a good experience at this business, and would highly recommend. read more

I went in today and talked to Carson who was very friendly and professional answering every question or concerns I had. My go to spot for tires. Thank you. read more

Well run outlet of this discount tire chain; I've been here a couple of times and have been very satisfied with the level of service. Most recently, they helped me out with a flat (even though I hadn't purchased the tire from them), which impressed me. I came back when it was time to get 2 new tires for my car. They located a pair that met my specifications and got to work! Even on a crazy busy day, they estimated it would take no more than an hour and a half to get to me. Actually, it took only an hour and I was out on the road! Highly recommended that you go here for your tire needs! read more

I only take my car to Discount Tire because they have great service and quick. I usually go to the Round Rock location because they're all stars but wanted to go to a location closer to home. Sadly, this location hit the mark for me. I have a Jeep and went in for my tire rotation and had told the guy that checked me in that I wanted a five tire rotation, which he said was fine. Well, he didn't relay that same information to the guys changing my tires so when the gentleman came up to me and told me my car was almost done I had asked him if he did do the spare tire and he was surprised and told. He said it was fine but I noticed that they didn't check my spare tire like the other four before putting it on the car so now I have one tire that has slightly a lower tire pressure and the tire that they put on the back of my car as my spare has a nail in it on the very top. You're telling me they didn't see that? It's plain is day so now I have to go back and have this tire looked at. Total inconvenience and unnecessary that I need to go back for a second time. read more

Discount Tire - Wheel & Rim Repair Near Me - Leander, Texas

Solid work for me! Place was a bit backed up and they still got me in and out. Lady working the front desk was super helpful and was able to answer my questions to the T. I have nothing but good things to say in my experience with discount tire. read more

Amazing. Decided to give a review and it really pains me to give such a great tire shop such a terrible rating/review. With covid in mind, I understand. Discount is extremely busy! People are out of work extra time and money. The time is now to buy tires. The reason for this poor review is because of what happened today. I'm coming in for a repair for 1 tire. I work Construction and have 2 nails in 1 tire. I came today at 8am checked in. I was told there were 5 people ahead of me. About 30 - 45 min wait time. Not to terrible. I realize that's an estimate, and there are people with appointments. 2 Hours later, I'm still waiting. People who have arrived without appointments have been checked in and have rolled into the bays. I went and asked the guy who checked me in what spot in line, he doesn't know. We check the computers inside, no record. I've been waiting 2 hours for nothing they never checked me in. Thankfully they put me very next in line. But even being busy such a simple mistake is really annoying. Please come and get tires, and hopefully not have such a terrible experience. read more

Had 4 tires replaced today. The service was awesome. The price was great. The people are friendly. Highly recommend Discount Tire in Leander. read more

I want to start this review by saying like any business I frequent, I give a business one chance to "wow" me.. or even just do what I have paid them to do. I had a slow leak in my right rear tire, it was "unfixable" so I had to order a new tire. I was prepared for that. I was almost expecting it (ever notice that less and less tires are fixable lately?) Anyways, I dropped the tire off on Monday afternoon with the expectation from them that it would take 1-3 days to deliver.. I called Friday 3pm to find out if my tire had been repaired. the nice person said yes.. I asked.. how long had my tire been repaired for? Was it repaired just five minutes before? No, it was 2 days before... So they had my tire fixed for 2 days and hadn't called me.. I asked, whos responsiblity is it to find out if the tire is fixed? The nice person on the phone apologized, but only because he couldn't explain what had happen. When I arrived to get my tire, and I explained I was not really happy with the the way everything had gone, they tried to upsell me "tire certificates" for an additional $54 dollars.. I let them know that I wasn't really happy with the how they handled any of this and why would I then give them more of my business.. No F's given... which was upsetting.. I w ould avoid these guys, they are interested only in VOLUME and not customer service.. read more

These guys are top notch in customer care! A person can buy tires anywhere, but we return to people who give us A+ service! Ask for Ryan or Tomas they are very knowledgeable and nice as well! They answer all questions with patience and a smile. Give these guys a raise! read more

I would like to say thank you to Ferren for assisting my son and educating him on tire safety. Ferren went above and beyond with helping us with our tire needs. Ferren was professional and courteous. Ferran made some recommendations and we were happy to take care of those recommendations because of your education, professionalism and care for our safety. Thank you Ferren! read more

Great customer service. They really helped me today and I appreciate it. Most people can get the same product somewhere else. The difference is how you're treated when there isn't necessarily a sale involved at the time. read more

I have a 2016 GMC Sierra 2500 4 Dr Crew Cab 4x4. I made an appointment for 4 new tires a week ago. This appointment went smoothly and I was happy. The next morning I noticed that one tire was 14 pounds low. I went to the nearest gas station to put in air and noticed that the center cap was missing. It either was never placed back on or was put on loosely. Since I'm out of town the first 3 days of the week, I made an appointment online to return to Discount Tire. I arrived today and Brian stated that I didn't have an appointment. After showing him the confirmation email, he just stated "that's weird". I mentioned the center cap missing, but didn't expect an apology or credit. I was not disappointed. They repaired the tire. Not a replacement. read more

This location was great! I went to get service done on Black Friday at 8AM. The location was already busy with customers, but I was able to get my service done less than an hour. The customer service was stellar and I love how I was kept informed of every little thing while my car was being serviced. I will be back for sure. read more

I am sitting in the parking lot to write this review. This place is absolutely wonderful. They are fast, efficient and friendly. I went in with a flat and they fixed it and put it back on for free. I have found my tire place and if they ever branch out and work on other areas of the car, I'll be using them. I will happily tell everyone about this place. THANKS Y'ALL!!! read more

I get tires and wheels from discount for a lot of my vehicles. Most recent a nice set of 18" wheels with 35's for my Jeep. Two of the wheels got scratched from the install process but it wasn't a problem. They replaced the two wheels and just like that I was good to go. So just a few days ago I ordered a set of tires, for one of our other cars, over the phone and when I went to shop pick them up, they were the wrong tires. The right brand, pretty close to what I wanted, but not the super sport. And Again it wasn't a big deal, Brandon took care of it and the correct tires were ready to pick up the next day. Now that's good customer service. Easy to deal with, no Matter who was at fault, like me not giving the correct tire number on the phone, or them scratching a wheel. Just straight forward good guys! Photo of my Jeep after getting new wheels and tires. read more

Discount Tire - Wheel & Rim Repair Near Me - Leander, Texas

I used to love Discount Tire because their service and prices were great, but two years ago, since Sydney Bergeron left as manager, things have gone from great to bad. I do not understand them encouraging people to make appointments, which I do EVERY time, If it makes zero difference on when they will actually get your car in. The last three times I have been there for appointments, it has taken them an hour to get my car into the bay, EVEN for simple tire rotations, which take 15 minutes. I pay $1200-$1300 every time I buy tires there and expect the service on those tires to be stellar. Every time I am there, I see walk ins get service before I do; she who has an appointment and am on time. I'm also tired of being oversold on products I don't need or having a ten minute conversation about something that isn't an issue at today's appointment (today's sales guy told me that my lug nuts would more than likely get stripped and need replacing and then followed that up by, not an issue today). Service has gone way down. So sad. read more

Went in with a flat tire and they were able to repair it, free of charge. Great and friendly service.

They sell a mean tire! They are fast, thorough, and are the nicest people to deal with.

Long time customer and even though they are super busy, I've never been disappointed in their service. Kenny helped me today and got two tires replaced under the road hazard warranty. They always give the customer the benefit of the doubt and the road hazard warranty has paid off many times over. Thanks, Kenny! read more

Shouldn't have to put any stars. Will NEVER come here again. They forgot to put back caps on tires the first time. When called and told them they say oh yeah, I see it here and said to bring it back after the weekend. Which we did not, we brought it right back. Who would tell their customer to leave their car like? The second time they forget to put back the wheel locks. We have to order them from the Cadillac and schedule service at the dealership because all the locks now need to be changed. Discount tire says they will reimburse. When we bring it back to get the tires at 1:00 they say it will be ready by 3-3:30. We come back up between that time and the truck hasn't moved. We call 30 min before closing to check and they say yes it's good to go. On the way home we notice one of the tires PSI says 0. We call and they say to just drive it and it should reset. Really?! So we turn around and bring it back. Upon leaving we have a package we need to drop off at the post office. Someone at this place opened it! This place is a joke. read more

I have been a Discount Tire customer for over 20 years and this afternoon I had a rather urgent situation, a flat tire. I did not know if I could get home so I went to Discount Tire and arrived about 5:30 pm. I was told they could not get to it until around 9:00 pm. I wasn't pleased but I did not have much choice. I went to get something to eat and while I was eating I got a call from Discount Tire at 6:11 pm telling me they were not going to fix it tonight. I paid extra for the extended warranty but I now regret it. Discount Tire just lost a 20 year + customer. read more

Picked up a screw and my tire was leaking air . Called them said to bring it in. Fixed it for free!! Will be buying my next set of tires from them . Thank you so much Highly recommend this business in Leander !! read more

Had a missing lug nut. Bought my tires there. They replaced the lug nut free with a new chrome one. I always buy my tires there. Great service! read more

I had an appointment on Saturday to fix a slow leak but ended up just getting two new tires due to age/wear. One unfortunately had an issue, I had a flat, and I had to switch to my spare and come back in the following week to get a new tire. The initial visit was an appointment and the second was a walk in, both were extremely quick visits. Customer service was excellent both times. read more

The staff is always great, Richard and Tyler were great this last visit, going above and beyond even after closing!

Super Slow service. Wanted me to make a appointment to fix a flat. I have there best warranty plan on these tires but good is it if you have to make appointment to fix a flat? The tire didn't let me know ahead of time that it was going to go flat. I normally go to the Round Rock location that give excellent service which is run very professionally , not here in Leander location, very unprofessional. I check in at 3 pm and the sales person put on the text they sent 3:30 to 3:50, what's with that? Trying to make it look like there services is faster than what it actually is? Pretty dishonest! read more

Discount Tire - Different in times . - Wheel & Rim Repair Near Me - Leander, Texas

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This was the best experience I've ever had at a discount tire. Cameron Gomez provided The best customer service I have never seen in the automotive repair industry of any kind. He made me feel at home. Cameron took his time to help me find something that fit my budget and also provided a great value at the same time. The entire experience lasted only 45 minutes which is the fastest tire replacement I've ever had in my life. Thank you discount tire and please give Cameron a raise or buy him lunch. read more

I have been coming to this discount tire location for the past two years and I've been generally happy with my service. I was honestly a little upset though when my car was finished early this morning and I didn't get a call or anything all day. I was already having a bad day and realizing that I had to inconvenience other people to get me around when my car was sitting there waiting for me was frustrating. They had my number and I specifically asked them to call me when it was done. The reason that I am giving them five stars though is because they offered me something complementary as repayment for the inconvenience. I didn't yell at anybody or make any demands, but a member of the staff was observant enough to detect my frustration and went out of his way to show that I was valued as a customer. So I give them five stars for always providing me good service, and for helping out beyond just saying sorry. This is how you keep a customer and get great reviews. Sometimes correcting your mistakes can be far more valuable than simply doing a good job. read more

I went for new tires and found out 10 days later that I had been driving around with one set at 51 psi and the rest at 36. I went back to get it adjusted and the guy said they set their gauge and it automatically lowers or increases the psi to that number, so he didn't think they did it. Well they were the only ones messing with my tires, so they for sure did it. Apparently the gauge was set for 51 for the previous vehicle and they didn't notice until the 2nd tire and didn't bother to redo the first. Not going back here. read more

Employees were fast and efficient.. Got me back to work . Excellent timing

I have done a lot of business with discount tire over the years until today. I have purchased 100's for f tires from them. Brian M today at this store broke that cycle. When you go to a Tire shop to have a flat fixed and are being harassed into buying windshield wipers, warranties on existing tires (already covered) is bull. This guy is perfect example of Generation Z at its finest. Asked him to stop with the bullshit and fix the tire and he continued on and on with his manger right behind his. I lost my shit and yelled out to shut your fucking mouth. He continued to run it claiming he is not runnin it over and over. What an ass. I left a giant detailed review on discount tire form site. Trust me do not waste your hard earned money here. Pay the extra 10% at Firestone or National Tire and Battery or direct dealer of tires. 1 you will be respected 2 you won't have to wait 4 hours for a flat to get fixed 3 you won't be harassed in to buying windshield wipers. Have a great day !!!! read more

This place gets honestly way too busy. Please make plans to arrive at least 30 mins in advance. You need to get there early because you may end up unlucky like me and not find ANY PARKING. This establishment needs a better check in method as well for appointments. Ever have to wait 20 mins to get checked in? Well you may here! After I went in circles waiting to find parking, I was checking in for my appointment and there were 4 families in front of me already and the phone kept ringing, causing everyone at the front desk to take forever to reach me. Like, I love the company and all but come on. What's the point of making an appointment if you won't get checked in on time and have to wait behind walk ins? The employees though are fantastic and definitely know what they're doing. I had an Alex check my tires and practically give me a lesson on tires as I waited! Loved it. He made sure to give my tires and vehicles the attention they needed - a 5 star service! In the end, I wanted to be petty and give this location a 1 star for the wait and chaos, BUT it's not their fault they're so popular because they KNOW what they're doing. Honestly recommend but like also be weary and expect a crowd 80% of the time. read more

A++ This particular morning, the store was extremely busy due to a significant drop in temperature. I had made an appointment for a rotate and balance, I was quoted approximately a 30min wait but, I was out in 20min. The team extremely proficient, respectful and friendly. I highly recommend!! Thank you! read more

WARNING - I'm not one to complain but this was serious and potentially deadly, so I must share. I will preface this by saying I am a long time Leander Discount Tire customer (10 plus years) and have been pleased with them until now. . . . I made an appointment to get a flat tire fixed on April 4. 2022. The salesman was kind and he ended up selling me two front tires for my 2006 Honda Accord and that was all fine. However, what happened after the sale was not. This was pure negligence by Discount Tire. Less than 2 months later on May 17, 2022. I was on my way to my daughter's house in Pflugerville from a meeting I had in Austin. On the highway, I started to hear a kind of rumbling/rubbing/dragging sound. It's an old car but its well taken care of. My check engine light was not on. So, my first thought then went to maybe a transmission issue or something got caught under the car and I just needed to get home and have it checked out. I slowed down on the highway and got through the business area of Pflugerville. By then I had lowered by speed way below the speed limit, but when I got onto Pfennig Lane nearing my daughter's home the whole driver side tire (rim included) pops off and flew off my car rolled across the street and up a small hill and back toward the street. There were no lug nuts left holding the tire! Fortunately, it was late evening (9:30ish) and there were no families out walking or other cars on the street, or it could have been an ugly seen. Just imagine what could have happened if I was on the highway at a high rate of speed and the tire popped off. I could be dead and others on the road could be seriously injured or dead too . . . I called a tow truck driver, and he was kind enough not to want to cause any further damage to my car and offered to pull lug nuts from the other tire to be able to roll the car up to the tow bed. In doing so he noticed/showed me that the passenger side tire was also missing lug nuts and the others were loose. . . . I then filed a claim with Discount Tire on May 18th. It took them 3 weeks to finish their "Investigation" (unacceptable) and then only to deny my claim because they found no proof that it was their fault. "Seriously, I call bull sh*t", they didn't do their job, they didn't tighten the lugs nuts and they didn't double check for quality control and Discount Tire refuses to take responsibility. Discount's negligence caused body damage to my car, I had to pay out of pocket cost for a 3-weeks car rental; pay the mechanic to make sure my car is safe to drive and replace all the missing lug nuts. None of this would have happened if they would had done the job right the first time. Never in a million years would I had thought the cause of all the weird noise came from the new tires I had just bought. I don't know if anyone else has had this same issue so just be careful and now warned that you may need to be your own quality control. read more

Discount tire will always have my business. They have the best customer service! We get tired for 7 vehicles here and have always been impressed. There was one instance where we had a little hiccup and they went above and beyond to make it right! read more