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Critical Collision

4.3 (11 reviews)
Closed 10:00 am - 7:00 pm
Updated 1 month ago

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Services - Critical Collision

Auto body restoration

Bumper repair

Collision repair

10 More Services

Auto customization

Dent removal

Auto exterior customization

Auto frame straightening

Auto hail damage repair

Paint and scratches

Vehicle painting

Rust damage repair

Rear-end damage

Wheel, rim and tire customization

Critical Collision Photos

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Recommended Reviews - Critical Collision

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11 months ago

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5 months ago

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1 year ago

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5 months ago

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1 year ago

George did amazing work - can't tell it was dented at all, and the add on detail service looks wonderful!

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1 year ago

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1 year ago

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11 months ago

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1 year ago

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1 year ago

Great job and quick turn around! Thank you, George! Fast and affordable quick fix. Was able to fix my in an hour.

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1 year ago

Repaired my car saved me time & money there my go to shop going foward wouldn't go anywhere else

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Review Highlights - Critical Collision

Leander / Cedar Park had a couple of hailstorms roll through over the last couple of weeks in May 2025.

Mentioned in 2 reviews

Read more highlights

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American Elite Auto Body

American Elite Auto Body

(102 reviews)

I picked American Elite Auto Body because of their great reviews, even though my insurance pushed…read moreme toward their in‑network shops. Honestly, I'm glad I trusted my gut. From the start, Jeff was awesome--super patient, answered all my questions, and kept me updated even while I was traveling. When I picked up the truck, Atnan walked me through everything and made sure I was happy with the work. The customer service here really stands out. The repair timeline was actually pretty fast on the shop's side. Most of the delays came from the insurance back‑and‑forth, not the team doing the work. If you want things to move quicker, my advice is to start your claim before dropping off your vehicle. Once everything was approved, they had my truck back to me in about 9 business days. I also got text updates the whole way--submitted estimate, parts ordered, in line for paint, all of it. It made the process way less stressful. It's been two weeks since the repairs were finished, and after a power wash the paint and trim still look amazing. No mismatched panels, no weird texture differences--just clean, factory‑fresh work. The attention to detail really shows. I uploaded my before‑and‑after photos so you can see for yourself. The difference is huge. My truck looks brand new again, and I'd absolutely come back here or recommend them to anyone who wants quality work that lasts.

Reached out via Yelp. Heard back from them the next morning with a 9am appointment. When I arrived…read moreI spoke with Atnan, we walked out for him to see my vehicle and take photos. I let him know I was only looking to get it fixed and not replaced. My front bumper had detached from the vehicle. He gave me the price of $250 and I agreed. Instead of waiting in the lobby for the repairs to be done he asked his employee Eli to give me a ride home. From 9 am to pick up at 11:30 am by Eli that was very nice of them and service was fast. When I returned Atnan took me to my vehicle and explained everything that was completed by Alejandro. My vehicle looked good and I'm very happy with the overall customer service and repair by all three gentlemen. I definitely recommend American Elite Auto Body!!!

Heritage Body and Frame - Cedar Park

Heritage Body and Frame - Cedar Park

(43 reviews)

Grant was my contact during the repairs to my car. He was very responsive, and the body shop did a…read moregreat job. They fully detailed the inside and outside of my care before I picked it up. My one complaint is that I had to call for an updates on the progress of the repairs. I wish they had kept me updated, even if it was just a text update. They did a great job negotiating with my insurance, though I do think 3 weeks was a little long to be without my car.

Thank you Cecil! This review is over due!!…read more In the excitement of family visiting and Christmas Holidays, I ripped off my side mirror! Yes, I had an accident with myself and my garage. Laughable now, but at the time I was in tears as this is the Navigator my dad (RIH) drove across country to me when I was going through stuff. He worked at Ford since he was 16!! I miss you dad!! I am proudly a Daddy's girl. Cecil and the team were so accommodating. They let me drop off to an after hour technician due to my schedule. My Navigator is Vintage :-) 2006 and they found the part and had it shipped and installed within 2 days!!!!! They also painted it for me and all for a very very very good price. I am forever grateful for this shop and all the folks who work there. I am old school so please I hope no one takes offense on this next statement. If you have anxiety about cars....come here. Good honest men who actually are experts, care and trustworthy. Thank you again Cecil and team!! Tell Grant I said hello! You all are amazing!! Grateful you all are YOU!

Caliber Collision - The bulb they put back into my truck that did not work.

Caliber Collision

(35 reviews)

My service advisor Jackie was great!…read more I had to bring in my Cx5 a little over a month ago since someone decided to back into me in a parking lot. Jackie kept me informed throughout the whole process, and they finished earlier than expected! I was actually so impressed with her communication and Calibers workmanship I brought my son's car in to have it fixed out of pocket. Again, Jackie told me about two weeks, and she had it completed in a week and a half! Thank you again Jackie!! Don't take this the wrong way, but I hope I don't have to see you for a while! :)

If this review was based on the customer service of the receptionist at the front desk it would be…read morea zero! I brought my car in to get fixed the middle of march! Mike wrote my estimate and was amazing to work with, the service man who fixed my car was equally awesome! While Brittany at the front was pleasant upon arrival that quickly changed! When I picked up my vehicle I was told that there was a zero dollar balance and they had already been paid by the insurance. Fast forward to today, almost two months after picking up my vehicle and I get a VERY aggressive voicemail from Brittany at their front desk saying that my invoice isn't paid and if I don't call and pay it she will have to turn my file into Williamson County. Again this is the first time I've heard from them in two months!!! When I called back and talked to Mike (who is awesome) he explained to me that the problem was on their accounting side and funds had been put towards my account that weren't meant for my vehicle! He asked me to look in to it on my end and he would do the same! We got it figured out and cleared up in a civil non threatening manor! I would recommend their work just not the receptionist! She is aggressive, threatening, condescending and in no capacity belongs in customer service as the face of a company!!

Critical Collision - bodyshops - Updated May 2026

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