I came here in hopes of quickly getting some clips added to my car that had fallen off before I…read moreheaded out of town. The staff was kind and helpful when I called ahead and once I arrived. They were able to get to my car and get everything done that same day for an affordable price. I am very grateful!

I had an issue with my 4runner bumper and fender not aligning well that resulted from having an…read moreaftermarket bumper installed by another shop that didn't do a great job. There was a huge gap in the middle and then on each side of the fender and it was driving me nuts every time I saw it. I tried reaching out to several highly rated shops online including American Autobody. I either got no reply to my email about it or even in one case, the shop owner said his toyota had the same issue and he wasn't sure how to fix it. American Autobody responded and told me to come by so they could take a look which I did a few days later. They seemed confident they could make it look quite a bit better so after a few months of waiting, I scheduled time to get it in the shop and also decided to have them remove a door ding from my driver's side. The door ding is completely gone and the bumper looks so much better. The people at the shop were friendly and the price wasn't bad either. Next time I have a need for any body work or if anyone asks me of a good body shop, I'll be referring them to these guys. Pics attached of the original issue.

We were on the highway when a strong hail-storm struck, causing extensive damage…read more I contacted Mr Dentz. Their service is fantastic! When we got our Pacifica back, it looked like it had just rolled off the assembly line. And, they even cleaned the interior! I cannot recommend Mr Dentz highly enough!

Joe is the best!! My son's brand new car was vandalized the 1st week he got it. Got a couple dents…read moreand scuffed up the rear left side. Took it to Joe and he made it perfect/brand new again!

Leander / Cedar Park had a couple of hailstorms roll through over the last couple of weeks in May…read more2025. Like most people who park outside, I received some damage to my truck (4 or 5 dents from hail). I was dreading the process I would have to go through to get my truck fix. After I received a estimate of damage from my insurance company and received my money, I started looking around to see what body shops are in the area. I found Critical Collision was only a few miles from where I live. I read all the reviews and every review was extremely positive. so I gave George a call and he was able to pickup right away. George is extremely nice and approachable. He took time to talk to me about the hail damage and the door dings I wanted to get fixed. He told me he can take care of all that and if he finds any other dings, dents or other imperfections that he would take care of those too. He told me that he would let me know when he can get my truck in and he would give me a call to schedule a time to drop it off. A few days goes by and he asks if I can bring it in today or tomorrow. I told him I would bring it in today if that still works for him. I drop off my truck and a little of 1 1/2 hours goes by and he tells me my truck is ready. Wow, that was fast! I head to the body shop and inspect my truck. All the hail damage and door dings are gone! it looks brand new. Do yourself a favor and give George a call. George saved me some money, stress and most importantly my time. Sean

Absolutely do not allow George Megel of Critical Collision to touch your vehicle! We had a…read morenightmare of an experience where he had our truck for repair. He was paid by the insurance company to put new parts on the vehicle. He put on used parts. He brought the vehicle back to us and we were unhappy with the repairs. Runs in the paint and the side panel wasn't even bolted on! He took it back, said he would fix everything. It came back just as bad! He had our truck for months! We filed a lawsuit and won a Judgement for $11,112.60, against he and his wife, Brenda Costello, who is also part of the business. He has paid nothing on this Judgement, so further legal action will be taken to collect. He will promise you a good job, and leave you being scammed. He should be investigated for insurance fraud because he is charging for new parts and installing old parts. Look through the photos as I have posted a copy of our court ruling. The five star reviews you see here are I am betting, bogus from friends and family.

They did an outstanding job on some bodywork I needed done. I reached out to them and they were…read moreable to fit me into their busy schedule, which I really appreciated. The quality of the repair was excellent -- you'd never know there was any damage in the first place. The whole experience was smooth and professional, and their customer service was great from start to finish. I explained what I needed done to Clarissa and she relayed my situation to Mayra who then provided me with a competitive reasonable quote. They even finished the job faster than expected which was an added plus! Highly recommend them if you're looking for a shop that does quality work and treats you right!

Don't walk, hesitate - RUN TO BLACK DIAMOND IMMEDIATELY! Don't shop around, I promise you - these…read morefolks are professionals and give you complete red carpet treatment! I had the worst experience trying to find a body shop near me, and it's a very long sad story, but I got screwed! Longhorn Auto Body shop Rocky / took my car may 19th! Progressive paid Rocky for work, HE NEVER DID! Family emergency and then disconnected his phone and left his shop unlocked with my car and other cars there / and keys exposed in the front lobby, knowing he was being evicted! Progressive made it right, and we took it to Black Diamond. This was 2 mos of me not having my car! I almost had a mental breakdown- horrid nightmare. The minute I met the Black Diamond owner - I almost fell to my knees praising him and his staff to prioritize my car. They are unbelievable!!! Not only did they fix my car, they went above and beyond to have it done two weeks before they told me it would be ready! They CARE ABOUT THEIR CUSTOMERS!!! Texts messages with updates, every 2-3 days! Myra - was freakin unbelievable! She's the wife of the owner. She takes care business!!!! Beyond impressed with this team. My battery also needed replacement and my warranty was set to expire the day they called me that my car was ready. Their tech drove to autozone and got my battery so my warranty would cover !!! Who does that?!!! Black Diamond !!! ABOVE AND BEYOND! My prayers were answered finding them! Amazing staff and amazing work!!!! Tell everyone! I would drive out from further away just to have them work on my car. So if your in Austin or outskirts of Austin - take your car here!!!! God bless you Myra and the staff!!

Great work removing a door ding! Amazing service, friendly interaction, and great pricing! Prompt…read moreresponse on Yelp!

A stellar experience from the start. Outstanding customer service, dent repair and mirror…read morereplacement!

Thank you Cecil! This review is over due!!…read more In the excitement of family visiting and Christmas Holidays, I ripped off my side mirror! Yes, I had an accident with myself and my garage. Laughable now, but at the time I was in tears as this is the Navigator my dad (RIH) drove across country to me when I was going through stuff. He worked at Ford since he was 16!! I miss you dad!! I am proudly a Daddy's girl. Cecil and the team were so accommodating. They let me drop off to an after hour technician due to my schedule. My Navigator is Vintage :-) 2006 and they found the part and had it shipped and installed within 2 days!!!!! They also painted it for me and all for a very very very good price. I am forever grateful for this shop and all the folks who work there. I am old school so please I hope no one takes offense on this next statement. If you have anxiety about cars....come here. Good honest men who actually are experts, care and trustworthy. Thank you again Cecil and team!! Tell Grant I said hello! You all are amazing!! Grateful you all are YOU!

Grant was my contact during the repairs to my car. He was very responsive, and the body shop did a…read moregreat job. They fully detailed the inside and outside of my care before I picked it up. My one complaint is that I had to call for an updates on the progress of the repairs. I wish they had kept me updated, even if it was just a text update. They did a great job negotiating with my insurance, though I do think 3 weeks was a little long to be without my car.

Joey's did body work on our truck and it looks like new. No evidence of the prior damage. Thanks…read moreJoey.

I gave this shop a chance because of its convenient location,but I overpaid and they still managed…read moreto break another part of my truck ,I strongly advise against using their service

My mom's car had several door dings which Black Diamond Auto Werkz handled. When others said no,…read moreBDAW stepped up & stepped forward. Exceptional work y'all. Thank you

AMAZING WORK! Our vehicle was caught in the dreaded hailstorm in the fall of 2023. It is a hardtop…read moreconvertible Volvo which is a very complex vehicle to accurately perform bodywork. No one else would touch it. Others told me it would take months to get parts from overseas or that it was just going to be totaled. I took it to a local bodyshop who took it in and said they had a PDR guy that could handle it. Two weeks later it was returned. All of the damage was repaired using paintless dent repair and there were NO signs of previous damage. I learned it was Black Diamond Auto Werks who performed the PDR work. Black Diamond saved my vehicle. Thank you!

Took my car here this week. They found out my car was still under the manufacturers warranty and…read morelet me take it back to the dealership without a charge. Will def come back here if I need to after the warranty runs out.

Very good customer service. Frank and the receptionist were very helpful and frank went out of his…read moreway and filled my tire up with air. The wait time is also not bad at all.

Just wanted to leave a review on all platforms! This place rocked, they took care of me every step…read moreof the way and Brandon and his team communicated thoroughly! From the front desk, receptionist was friendly and very informative to Brandon keeping me informed every step of the way, even when parts were delayed and install was held up! Estimated time of completion was 8/19 Brandon and his team completed everything by 8/13. When I came in to take delivery of the car. Brandon noticed at the front bumper, wasn't aligned correctly.. He kept my car one more day to make sure everything was absolutely perfect.! He then went out of his way which I'm sure is against protocol to hand-deliver me the car due to my work schedule.! Insurance took care of everything. I'm assuming the value is exactly what it needs to be. Unfortunately, I didn't have to pay but my deductible.! I will highly recommend this place to anyone in need of auto body repair as this place was top-notch! I appreciate everything you guys did thank you so much and hopefully I don't have to see you again and I mean that in the most respectful way possible lol!!

Caliber was too busy to give me an quote. Everywhere else friendly and was able to get someone out…read moreto take a look at my car in minutes.