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    Firestone Complete Auto Care

    2.4 (133 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Auto Repair Photos

    More like Firestone Complete Auto Care

    Recommended Reviews - Firestone Complete Auto Care

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    This is my first on yelp but I had one incident before... to make it short, last year the mechanic did not tightened the lugnuts on three tires where the driver tire started to wobble on the road. Today I failed the safety inspection, my window tints were too dark, I had the car for almost ten years and no modifications were made. The dealer suggested that the shops calibration was probably off... Firestone is one of the pricier shops in town and I expect quality. I guess this is the last time they get my business.

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    7 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    11 years ago

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    6 years ago

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    Photo of Al M.
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    6 years ago

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    5 years ago

    Excellent customer service and repair work! Very honest workers, did not try to sell anything I didnt need!

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    7 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    13 years ago

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    11 years ago

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    13 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    15 years ago

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    8 years ago

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    4 years ago

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    9 years ago

    Quoted 3 hours for a tire repair or tire replacement. 5 hours later haven't even looked at the car. Terrible service.

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    Bridgestone S.

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    9 years ago

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    12 years ago

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    12 years ago

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    12 years ago

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    14 years ago

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    12 years ago

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    7 years ago

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    16 years ago

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    13 years ago

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    11 years ago

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    Page 2 of 4

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I was helped by Lani to get a quote on some tires I needed replaced and she did a great job providing me the correct information I needed.

    Mentioned in 2 reviews

    Read more highlights

    Best Buy Tires

    Best Buy Tires

    (217 reviews)

    Kalihi

    After getting my oil change and tire rotation at another business they weren't able to do my tire…read morerotation because I had a huge bubble on the outside of my tire so I was in search of a place where I could get my tires replaced and I've heard so many good things about Best Buy Tires and this was my first choice and after giving them a call Owner Wes answered my call right away and have me quotes over the phone. What I really liked about Wes was that he gave me options and prices over the phone which really impressed me. He wasn't out there trying to price gouge me and sell me the most expensive tires out there I chose one that would fit into my budget and I was very happy with the result. The prices here for tires were very reasonably priced and I know for a fact that other places would've charged me an arm and a leg for it. And the best part he took me in the very next day and ordered my tires as soon as I finished talking to him. And also there is no excruciating wait because he goes by appointment only so I know he can get on putting my new tires in right away. I got my two brand new tires put in no more than an hour. That's crazy fast!!!! Wes is simply the best. Hard to find honest people out there but with people like Wes it assures me that there are still some great people out there with great customer service. I'm definitely coming back when my two back tires start to get bald. So if you guys are looking at getting some brand new tires at a really good price, hit up Wes here at Best Buy Tires. His place is in Kalihi right past the 7-11 on 1124 Kohou St. just look for the Excalibur Sign.

    Quick response and kindly helped me place my tire back on after I had it patched and repaired at…read moreanother shop. Super friendly! Will go back for tire needs.

    Kaneohe Auto Care - The sign is on the Kahuhipa Street side of the shop

    Kaneohe Auto Care

    (152 reviews)

    Lex Brodie Kaneohe is excellent in that they care about Customer Service, honest , quality work and…read moreCustomer's finances and time ( schedules). Manager Brooke ALWAYS takes care and she and Mechanics is / are the reason(s) my family and I go to Lex Brodie Kaneohe. Mahalo Brooke.

    I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

    Firestone Complete Auto Care - autorepair - Updated May 2026

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