As always a great experience. Employees are professional, helpful and very courteous. Keep up the…read moregreat work Kaneohe Lex Brodies.

Although it took a long time because they were short handed and behind from the weather closures…read morethe entire staff was pleasant and respectful. They worked really hard to get everyone cars back to them as quickly as possible and with the best care. I will always trust my care and tires of my vehicle with Kaneohe Lex Brodies.

Lex Brodie Kaneohe is excellent in that they care about Customer Service, honest , quality work and…read moreCustomer's finances and time ( schedules). Manager Brooke ALWAYS takes care and she and Mechanics is / are the reason(s) my family and I go to Lex Brodie Kaneohe. Mahalo Brooke.

I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

I Just had open heart surgery on my rig in RNS. From diagnosis to pick up the work and customer…read moreservice here is top quality! Very knowledgeable and skilled team. Friendly people working very hard in there.

Did my safety check in a short amount of time. Very convenient. Only downside is the lack of…read moreparking.

First, I haven't been this happy in years after having my car serviced. Three main reasons. 1) I…read morewent in to repair one wheel bearing at 830am and I received a call at 1230pm it was finished! I haven't been contacted in YEARS that my car was done at NOON and I've made early appointments always. 2) The price was much better than expected to fix one wheel bearing. Let's say it was under $500. 3) I made contact with three different employees leading up to my appointment and on the day of my appointment and all three were very friendly--awesome customer service. Thank you so much Firestone. You made me a very happy customer today. Normally, else where I'm unhappy at how long it took my car to be serviced, the customer service was bad, or the price was out of this world , but today none of those .

This Firestone operates with a very small crew and are always short handed but they try their best…read moreto get everyone in and out as quick as possible! Waiting area has chairs, a tv, restroom, and AC! They have Times super market, Kizuna Japanese restaurant, and a 7/11 in the same shopping center! I highly recommend this shop for your tire and service needs.

I got a second Volvo it looked like it needed to be checked out due to an ABS check engine light…read more Took the car to Neue team, they found it was something minor just a sensor needed cleaning they checked out the rest of my car to make sure it was all good and even stayed little later so i could pick it up same day... didnt charge me at all since nothing needed fixing... I will always be coming back to their shop their service and kindness blew me away. Thanks again to everyone at Neue you guys are amazing.

I've been to Neue Auto a few times now and honestly wouldn't take my car anywhere else. Alvin and…read moreCodi are both so amazing, just very helpful and professional. They're usually able to take me in pretty soon too which is great. On my most recent visit, I went in thinking I needed specific work done, but Codi realized it was a totally different issue. He fixed it right then and there, so I didn't even need the major work I thought I did! As a woman in my early 20s, I'm always prepared to be sold on things I don't need, but that never happens here. They're so good at explaining what happened and I've never felt ripped off. The reception area is nice with AC, water, and a TV, plus a huge perk is that they pay for your one way ride share from the shop after you drop your car off.

The customer service was very good and punctual but I had an appointment at 11 and was told it…read morewould take 1-1.5 hours to complete a tire change for me. It's been about 3 hours and I was late for work

Getting your car serviced can be a real pain and major inconvenience. But the staff here,…read moreespecially John, do a great job. John is friendly, attentive, approachable and sincere. The work is done efficiently and effectively. I feel a great sense of trust in what they do and they aren't trying to gauge your pocketbook. The professionalism and attention to detail goes a long way. As a person signed up for their email alerts I also receive some weekly discounts. Which comes in handy and helps with value.

I had a problem with my Mazda 5's starter (worked intermittently) and took it to Tony's Autowerks…read more Tony analyzed the problem and replaced the starter that day and I was right back on the road. Six weeks later, the car wouldn't start. AAA towed the car up to Tony's. Tony was there to assure me he would diagnose and fix the problem. Sure enough, a wire had somehow come loose and Tony had the car ready in a few hours. The real test of a business is how it stands behind its work when something goes wrong. Tony didn't hesitate to repair the problem and I am back on the road. There was no hesitation in correcting the problem. Although I am a new customer at Tony's , I am treated like a long-term, valued client and greeted/welcomed like an ohana member. Bravo!

My wife brought her car in here when I was out of town. Long story short they gave her a $5-$6,000…read moreestimate. When I got back I took it to Clyde's and walked out with a $1,400 bill. No doubt in my mind they would have done $5-$6k in unnecessary and overcharged work on her car had I not entered the picture.

I recently purchased a Honda Civic Sedan Sport, and I couldn't be happier with my experience at…read moreHonda Windward! From start to finish, the entire process was smooth, stress-free, and actually enjoyable. Heaven was truly the BEST salesperson I could have asked for. She was patient, knowledgeable, and made everything so easy for me. She answered all my questions, explained every step clearly, and made sure I felt confident in my decision. I never felt pressured -- just supported. She genuinely cared about helping me find the right car, and it showed. Buying a car can sometimes feel overwhelming, but Heaven made the whole experience simple and exciting. I absolutely love my Honda Civic Sedan Sport, and I'm so grateful for her guidance and positive energy throughout the process. If you're looking for a new car, I highly recommend asking for Heaven. She will take great care of you!

I scheduled an appointment with this dealership to see a specific car (white Mazda) with Claire. I…read morewas already on my way (it's a 30 min drive) when she called me about 5 minutes before the appointment to inform me that the car was not going to be available because a coworker had taken it for detailing, and that it would be about 30 minutes late. Shortly after, I received another call saying the car would not be available at all today. I was ready to buy the car today. Unfortunately, this is not an isolated experience for me with this dealership. In the past, my vehicle was serviced incorrectly here, which already left me disappointed. This most recent experience added to that frustration, as it felt disorganized and unprofessional, especially with the timing of the communication after I was already en route. I expect better communication and respect for customers' time when scheduling appointments. At this point, I'm very hesitant to continue doing business here based on repeated issues with service and reliability.

I always take my truck F250 to Rocky's for repairs, I trust their work. I had my breaks repaired,…read moreignition issues and electrical problems fixed by them.

I had work (brakes) done on my Jeep Wrangler approximately 1.5 weeks ago. Rocky's team did a…read morefantastic job! I highly recommend that use them because Rocky explained to me the work they were going to do, and did it in an impressive manner. If you are looking for an outstanding auto repair shop in Hawaii, especially in the Kailua/Kaneohe area, I more than highly recommend their outstanding skilled laborers, and great customer service provided by Rocky. Fred B.

Fast, reliable, friendly, priced right! I needed my car fan to start working again (a/c wouldn't…read moreturn on) and Nate was able to work on my car within 48 hours and was able to finish I less time then was quoted! I feel the pricing for the work was very reasonable and I would highly recommend and I'll be back if my car needs work in the future!

From the owner: Lincoln, Ford, Audi, VWread more