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    RNS Automotive

    4.6 (164 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - RNS Automotive

    Oil changes

    Routine automotive maintenance

    RNS Automotive Photos

    Recommended Reviews - RNS Automotive

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    Jorge O.

    Went for a battery light, and overheating car. Diagnosed it quick took care of my light no charge and were great working me on the replacement of my radiator fan. Highly recommended. Price wasn't bad either!!

    Damages RNS did
    Kevin B.

    UPDATE: Ron fixed my vehicle, it appeared to be a faulty new part. I appreciate them fix the issue, it took me calling them several times. The biggest issue was the communication. No one told me the hours they put into working on my vehicle to get it working until I talked to Ron himself. Very disappointed. I have been a loyal customer of there's for about 5 years, letting all my friends and family know this is the place to go. I have always brought them all my cars even brought them my 56 Chevy to be worked on. I was hooked the first time I ever went there they cleared my codes on my car for free. Fast forward to now the last two experiences let a sour taste in my mouth. I have a code reader and I already knew what the issue was a misfire in cylinder 2. So I let them know this is the issue the vehicle is jerking. RNS let's me know yes so we have to change spark plugs and coil packs for atleast 3 cylinders and I order to do that they have to take manifold off and change that gasket. They told me it would cost about $730 to do all the work. I was like ok I get it is a big job. So RNS does the job they call and say that will be $890.00, I was like wait what how did it go up in price. RNS says oh tax's and gave me a list of about four different shop fees after doing math it still never made sense. After priying they said oh and we notice air filter was dirty so we changed it with out asking and decided to charge you for it without letting you know. RNS said to me we also notice your bumper was loose so they related they secured it for me (I am thinking yay that is the RNS I know) fast forward to pick up they drilled two wood screws in to my body that will rust. I never gave them permission to damage the outside of my body with woods screws that is not how to properly secure a bumper. On top of seeing other scratch marks on the bumper. They also told me that my battery needs to be changed and they could do it for 160$ because it is the wrong battery. Negative I bought that battery at oreillys and verified it is the right battery. (Shady) What ever at this point I just decide to pay and take my car. Half way home the check engine light goes on and it starts shaking again (Problem not fixed). I take it back to RNS they clear the code and tell me they don't notice the issue, I come back after they are closed and start my car it is still shaking and before I make it to Kaapa quarry the check engine light is on again. Same issue they supposedly fixed. I am so disappointed I don't know what happened to this once great shop that has now went down hill I do not have time to run my car back in fourth to them any more I have a 2 jobs and 2 kids and they never answer the phone. I guess it goes to say if you want something done right do it your self I am no longer sending anyone I know back here. Ron what is going on with your shop.

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    7 months ago

    Did my safety check in a short amount of time. Very convenient. Only downside is the lack of parking.

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    2 years ago

    I had timing done on my truck. Great customer service, fast turn around and gave me a run down on my vehicle. Mahalo!

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    Page 1 of 5

    Ask the Community - RNS Automotive

    Can they work on hybrid vehicles?

    Hi Dave, yes we do work on hybrid vehicles. Please let us know if we can be of assistance. Thanks, Ron… 

    View All 4 Questions

    Review Highlights - RNS Automotive

    “.Ron's team stayed with it until the problem was fixed, even paying for another compressor to replace the first one”

    Mentioned in 39 reviews

    Read more highlights

    Neue Auto

    Neue Auto

    (268 reviews)

    super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

    Since your reply is filled with inaccuracies, let me tell what actually happened…read more I brought my car in for a steering issue on my Lexus. I agree that I did take it to a friend's shop first and he checked into the issue. He wasn't able to help because he was going out of town. When I initially contacted Neue Auto, I was told that you fixed all kinds of steering systems. My Lexus has an electronic control unit for the power steering, not a hydraulic one, like most cars. I asked specifically if this is something that you were able to do...when I initially called and when I dropped the car off. That was a SPECIFIC question. Both times I was assured that you were familiar. A whole day went by and no callback. I was told that it would take a few hours to investigate the issue and after repeatedly calling for an update, I was told that at 5pm my car was still being worked on. No callback by 6p so I DROVE down there in my other car only to find the shop locked up. It was the weekend and I did without my car and without any update. I was cool about it and Alvin finally contacted me after I left a message on Monday morning. I was NOT informed that you would not be able to perform the "calibration and [potential] programming." If this was the case and you didn't have the tools to complete the job, why in the world wouldn't I take it straight to Lexus? Let me be clear...you had the car for 3 weeks...THREE Weeks and nothing was being done. Alvin kept telling me he was trying to get in contact with someone at Lexus and get the inside on how to fix it. I got my car out of there because Alvin said you were waiting on someone trying to get a "workaround" for the programming? I have text messages and voicemails about this. Needless to say, the car was unfixed. When I picked up my car, it was FILTHY...there was dirt IN my car and the whole car was dirty. My car is my baby and it has never seen a day that it was that dirty. Alvin pulled the car out and I got in and drove 1/2 a mile before realizing the needle on the gas tank was BELOW "E." I also noticed this huge gash in my dash. That was NOT there before. I went straight to the gas station and had to fill my tank and I called Alvin about the gash. He flat out denied it and went on the defensive. I just threw my hands up and didn't argue. AT NO TIME DID I ASK for any sort of compensation. NONE! I asked for acknowledgement but he just denied it right off. I have the text of that too. I buy local to support, but given your reply, without even having a conversation with me throughout this whole 3 week ordeal, it's clear you have blind loyalty to your workers that allows you to create this false narrative often a customer who just plunked down $2600 for NOTHING. My car was the SAME as when I drove it in. AUWE!! Sidenote: Took my car in to Lexus the following Monday and it was done in 3 days. When I got my car from Neue, I asked for notes on what was done and what else needed to be done. I also asked if they could give me their Lexus contact so that that person could provide any information to the repairman at Lexus. When I picked up my car, the advisor said that the part changed by Neue was unlikely to have been necessary at all. This was a HUGE, EXPENSIVE lesson learned to do my due diligence in competency!

    Kaneohe Auto Care - The sign is on the Kahuhipa Street side of the shop

    Kaneohe Auto Care

    (155 reviews)

    Ricky and his shop did it again!!! Absolutely amazing …read more They did the Struts and Bushings and it's like driving a brand new car. I NEVER let any other shop touch my car. The absolutely the BEST SHOP ON THE ROCK!!!

    I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

    Rockys Mobile Auto Repair - Family business

    Rockys Mobile Auto Repair

    (68 reviews)

    Great work and great, friendly service. My Honda Ridgeline was having misfire issues, and I finally…read morenarrowed it down to it needing either a valve adjustment and/or a piston ring job. Either way, with over 200k miles on it, it was going to be (hopefully) less expensive to swap the engine. I called around and Rockys miraculously said they had a used engine that just came in, and they could work on it later in the week. Unfortunately, if turned out that the engine wasn't exactly compatible. To try to make a very long story short, I ended up leaving my truck there for almost 2 months. I had to order am engine from the mainland that took 1 month to arrive. Once it did, they worked on it right away, and it was done within a week. They did have to change out several items from it, for to is age, but I finally got it back, and it's working great. The overall cost was a bit higher than expected, but it is what it is. The only reason for not giving them 5 stars is for to the fact that they didn't realize that they didn't have a compatible engine in the beginning, so I wasted 3 weeks, and spent over $600 in car rental fees, before finding out they didn't have a compatible one, and I needed to order an engine. At least the work is done, my truck is running great, and they were very responsive the entire time. They do great work.

    I don't think there are enough words on the English language that can help me articulate how…read moreGRATEFUL I am of Rocky's Auto Repair! They saved me and my car!! I drive an older solid Toyota and with age, small details come up. As I was parking, my stick shift went completely "buttery loose " and it wasn't taking the command to Park, Reverse, or Drive. As a female that don't know much about cars, I COMPLETELY PANICKED! I called Rocky to see if he could help me and he knew what the issue was right away. The shifter bushing piece had broke. He was so reassuring and made me feel at ease! It was like talking to my dad or my Pops, and out of the sudden my problems and worries were gone. He told me not to worry and that it will be fixed by the end of the day. I had my car towed to his shop and it was literally resolved within less than two hours. His and his team sense of urgency saved me so much time and money, avoiding me to spend any extra cost in a car rental and such. He was so nice and professional, I will never hesitate to contact him again for his services and refer alllllll my friends and ohana to his shop. Thank you immensely Rocky!! You are the best!

    Local Boy Auto Repair

    Local Boy Auto Repair

    (10 reviews)

    Jeff was very knowledgeable and helpful! What I appreciated the most is he was able to fit me in on…read morea moments notice. This was such a relief to me. I was worried I wouldn't have a working car or that I would be driving an unsafe car. He first started by helping me troubleshoot over the phone. He met me at a location that worked for both of us and although he said it was kinda on his way, he was actually making a pit stop to help me!!! Luckily he had all the supplies and portable devices he needed to diagnose and turned out to be something he could fix on the spot. He arrived with his wife who assisted him, his beautiful Vanna White. Thank you so much to both of them for helping me in this busy season and on such short notice. Jeff was able to fix the problem on the spot and didn't take him much time at all. He ended up charging me only the diagnostic and essentially did the repair for free!!! Wow! EXCELLENT customer service. Jeff explained to me exactly what he was doing step by step in Layman's terms. After about 30 mins. He also texted to check if I got over the H3 freeway safely. Jeff does mobile auto service which makes it convenient for you. I checked out his website and says he is ASE certified and has been a mechanic for 15 years (probably more now). When I look for service industry people, I look for people who I can trust, someone who looks out for me and who I feel treats me like they would treat their family. That was Jeff and his wife. Mahalo for going the extra mile and showing so much aloha. Will definitely call again for all my car needs.

    I also gave details of my car's problem and after a few exchanges, he never got back to me. I…read moreassume he didn't know how to fix the problem and had to watch more YouTube videos. He asked me what sound my car makes and said he'll send me videos of different engine sounds - which he never did. Maybe it is a good thing he never got back to me because he seemed so arrogant and inexperienced.

    RNS Automotive - oilchange - Updated October 2026

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