My Daughter had a flat tire and was in a tight spot, We had an extra tire but not an extra rim…read more Even though they were busy, Brian offered to switch the blown tire and replace it. Free of charge! I'm not saying he would do that for everyone but he definitely offered to help my daughter out in a time of need! My extreme thanks to him and his character is off the charts! Thank you Sincerely Dennis Morgan

Service was done well, but very slow. I waited much longer and likely paid more than I should've…read morefor a brake job. Shop also failed to waive inspection fee until I went back and asked them to refund me the $80 which wasn't supposed to be included in the first place. Definitely sketched out about going again. Please check your invoice when your service is done.

We needed a tow and Woods Marathon was right around the corner. Called them up and James was there…read morewithin 10 minutes. He is extremely friendly, professional, and accommodating! I highly recommend using their service!

What an extremely helpful and professional establishment. Would highly recommend. They have been…read moreextremely helpful when I couldn't make it across the state due to an unplanned bad radiator.

I stopped in very pressed for time, and Ayden got my truck in very quickly to check the brakes…read more The torx head rotor bolt had come loose causing a grinding when stepping on the brakes. He snugged it up and had me on my way lickety split! To top it off he said, "we don't charge for inspections". I was blown away. Kim was as nice as could be too. Auto Surgeon will get my business in the future and be recommended to others. Yay, Team Auto Surgeon. THANK YOU! Barefield28

Absolutely fabulous! My daughter is a student at MSU and had some desperate problems with her car…read more Auto Surgeon (Kim) worked with us and the repair even came in under estimate. Everything was above board and ethical. Highly recommended!

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!

Short Review: When…read moreI someday move out of Lansing this will be one of the places I expect to have the hardest time replacing in a new city. Friendly staff, quality service and repair, phenomenal customer service, and rides to and from surrounding area if you need to leave your car for a bit. Long Review: I've been living in the greater Lansing area for a few years now, and have a somewhat older car (12 years/140,000+ miles at the time of this review). I've been to a number of auto mechanics throughout the area, and never really felt attached to any one of them until I started going to East Lansing Auto. East Lansing Auto used to be on Grand River Ave, just east of Hobby Lobby. This was particularly nice in terms of getting to campus - if you need to drop your car off they will give you a lift to and from MSU. They are now located just up Abbot/Chandler Rd, and still give rides to and from MSU. I can't speak for other destinations, but I would imagine that they also give rides to and from other places within reason. The staff are great, and you'll basically only ever run into one of two people working the front desk. They will learn your name and your car fairly quickly and make you feel right at home. They are always very upfront about diagnosis and repair, and put in effort to ensure you understand (if you want to) what's wrong with your car and what they're going to do to fix it. I've learned more about cars since I started going to East Lansing Auto than I ever thought I needed to. Prices are the price of auto repair. If you are headed to an auto mechanic there's probably something wrong with your car, and it's probably going to cost you a bit of money. They are no worse than any other mechanic in town, in my experience, and they also always give you options on different manufacturers' parts (when it is an option). East Lansing Auto is also the only auto mechanic I've ever been to that was willing to admit (and resolve) their own mistakes. A few summers ago I went in with an intermittent noise coming from under the hood. They diagnosed it as a problem with a part of the air conditioning system, and I had them replace it. A day or so later I received a call that the air conditioning system had been replaced but the noise hadn't stopped. I was a bit upset, but they reassured me that they would keep troubleshooting, and since the replacement of the A/C was a product of their misdiagnosis that it would be at no charge to me. The problem eventually turned out to be a broken flywheel in the transmission, which they fixed with no other problems. These days I even bring my car to East Lansing Auto for oil changes, which are actually cheaper than some of the 'oil change only' shops. They also give your car a good once over while in there and will alert you to anything that might be going wrong. If you're looking for a good mechanic in the Greater Lansing area, give them a try.

This is the only place I will ever take any of my cars and have referred many ! Owner and his…read morefamily are top notch , qualified and will always work with you .

For the past couple of years, I have had Redline Auto Service do some work on my 1999 VW EuroVan…read moreCamper as I used it and was getting ready to sell it. Scott and Nick were the greatest to work with - Scott knew everything about that vehicle and was able to make the necessary repairs at a reasonable price. They went above and beyond in their service to me. I highly recommend them to anyone with a "foreign" car, whatever the need.

My 2014 Yukon's Oil pump went out one night on the highway while traveling & had tow truck take to…read moreDoc's automotive. Found on yelp. 1st thing they did was a complete car inspection charging me $100. They then decided it was my oil sensor, but it wasn't, that was $200. They flushed the break system on my approval for $100 but only took the fluid from reservoir and replaced. When this place says flush, its just a reservoir fluid replacement; beware. The manager quoted $1999, I agreed but after he started said he needed another $225 for gaskets, he took $100 off. Overall, the Oil Pump work finally completed was done well thus far, but getting there was expensive and deceptive.

Super quick and speedy service no appt needed. Went there for an inspection and they were able to…read moreget me right in and tell me my brakes needed changed first!

Having formerly been in the property management business I utilized H&H regularly to keep my lots…read moreclear. The best part is that if I called them with four or more cars to tow they would send every available truck out to ensure nobody could escape after spotting the truck hooking up the first car. The trick is to pass through the lot while discreetly writing down plate numbers and vehicle descriptions, then call Parking Enforcement from a stealth location, then time their ETA just right with that of the wreckers. If done correctly the cars are hoisted the second the ticket hits the windshield. To those that think this is underhanded, that is what you get for your own underhandedness of parking illegally.

As a 17-year-old Black girl, I had a very uncomfortable experience at this gas station that left me…read morefeeling ignored and unwelcome. I stopped by late at night and noticed the clerk standing outside speaking with what appeared to be the auto service workers. As I approached the entrance, the clerk clearly saw me trying to enter the store but did not move out of the doorway or acknowledge me at all. Instead, he continued his conversation while I stood there waiting. After being openly ignored, I started walking away because the situation felt disrespectful and uncomfortable. Only then did the clerk call me back and say, "You can come in now." As a young customer, this interaction made me feel singled out and unwelcome from the moment I arrived. No customer should feel uncomfortable or dismissed when simply trying to enter a business. The experience was upsetting enough that I do not plan on returning, and I would not feel comfortable recommending this location to family or friends. I hope management takes situations like this seriously and works toward creating a more respectful and welcoming environment for all customers.

Fast, friendly, competent service. Stopped by today with a…read moreproblem and received immediate attention. Would definitely recommend.

In the past I have had only good things to say. I think overall the shop does good work. Keep in…read moremind I generally do 90+% or my own repairs/maintenance. However, recently reached out for options to get my truck's rear axle rebuilt, as I did not have time and would need to purchase some of the tools if I did it myself. I made no qualms about the fact I expected there was likely gear damage and would likely need to be rebuilt. The guy on the phone made it sound they were well equipped to handle the rebuilds there. After the truck sitting all day, the got to it the next day and took almost the entirety of the second day to pull the diff cover confirm there was gear damage, and have their sales guy call with options. This is when I found out they completely misrepresented the options and they could order a reman (which I could have done and installed) or farm out the rebuild both with astronomical costs. So I had them clean, reassemble and fill the diff. This basically took the rest of the second day and still had to argue at the inflated cost for doing a diff fluid change I would never have taken to them to do if they hadn't lied. And the attitude of the guy I talked to about the bill (which was the same guy who misrepresented their capability) was insulting and in a worse mood I'd have lost my cool for sure.

Call discount tire today to check on having a tire repaired. A, simple, nail in tire repair…read more The service writer came out and tried to invent all kinds of problems the Vehicle did not have, saying the lug nuts and hub bolts were damaged. This is an ongoing scam that is now common at discount tire thinks they have a naïve costumer. They want to turn a simple repair into thousands of dollar repair. $22 repair at Quailty Tire in Lansing. No other problems found. I will never go to Discount Tire ever again

Every time we have gone in, we have had a good experience. Whether we have gone in with an…read moreappointment, or as a walk-in, we have been pleasantly surprised by the reasonable wait times and the efficiency and thoroughness of the staff. The best part is that everyone we have encountered there has been so friendly and patient.