**CUSTOMER BEWARE**…read more My mom took her 2014 Jeep to this location and they did not properly drain and fill the radiator fluid. Immediately following her service on her way home the motor seized up. Dig for reviews on this place major issues happen more often than they should. When my mom spoke to manager he said Valvoline would cover the issue if it was their fault. Our mechanic shop provided info to this location and they deflected to corporate. Our mechanic provided details to corporate and they decided to not stand by their work. The repairs will cost her $11k. So a $200 oil change and radiator flush cost her a car. DO NOT FREQUENT THIS PLACE OR YOU MIGHT END UP IN A SIMILAR SITUATION.

When getting a oil change here of course they had to remove my air filter and failed to be cautious…read moreof the mass airflow sensor and ripped the cable out of connector. Before I even left the Valvoline my check engine light came on and I had them plug in the scanner to see why that code was thrown. We checked the engine bay and there it was the ripped cable. Followed up with upper management just for them to ghost me and not take any responsibility for the damage they caused on site. Do not ever come here for any reason unless you feel like paying much more than an oil change. GO ANYWHERE ELSE.

My 2014 Yukon's Oil pump went out one night on the highway while traveling & had tow truck take to…read moreDoc's automotive. Found on yelp. 1st thing they did was a complete car inspection charging me $100. They then decided it was my oil sensor, but it wasn't, that was $200. They flushed the break system on my approval for $100 but only took the fluid from reservoir and replaced. When this place says flush, its just a reservoir fluid replacement; beware. The manager quoted $1999, I agreed but after he started said he needed another $225 for gaskets, he took $100 off. Overall, the Oil Pump work finally completed was done well thus far, but getting there was expensive and deceptive.

Super quick and speedy service no appt needed. Went there for an inspection and they were able to…read moreget me right in and tell me my brakes needed changed first!

I've been here twice now and have gotten excellent service. staff is friendly and very helpful…read more Highly recommend.

This place was great and has amazing service! Thank you to Mark and the team for all of your help…read morechecking on my breaks so fast!!

Quick and efficient service! Friendly staff who didn't try to sell me on things I don't need. I…read moreappreciate that they can do tire rotations as well.

Good experience here today! Callled before to see if they were busy but I pulled up around lunch…read moretime and I got in right away! Everyone was super nice and polite to me! I have a jeep compass 2020 and I get synthetic oil and nothing else charged and it was $80 but I pulled up a coupon on their website for $15 so my total was $65 and it only took 15 minutes! They checked my air filter and battery health and filled my tires!

We needed a tow and Woods Marathon was right around the corner. Called them up and James was there…read morewithin 10 minutes. He is extremely friendly, professional, and accommodating! I highly recommend using their service!

What an extremely helpful and professional establishment. Would highly recommend. They have been…read moreextremely helpful when I couldn't make it across the state due to an unplanned bad radiator.

My Daughter had a flat tire and was in a tight spot, We had an extra tire but not an extra rim…read more Even though they were busy, Brian offered to switch the blown tire and replace it. Free of charge! I'm not saying he would do that for everyone but he definitely offered to help my daughter out in a time of need! My extreme thanks to him and his character is off the charts! Thank you Sincerely Dennis Morgan

Service was done well, but very slow. I waited much longer and likely paid more than I should've…read morefor a brake job. Shop also failed to waive inspection fee until I went back and asked them to refund me the $80 which wasn't supposed to be included in the first place. Definitely sketched out about going again. Please check your invoice when your service is done.

Fast and easy , even vacuumed the car for me at no extra cost Will be coming back with my full…read morefleet here soon

Fast and Very helpful gentlemen that offer great pricing. 1000% am coming back here for any car…read moretroubles i may have in the future!

Headline: I won't be back. (Except I probably will, because as soon as I think repairs are done...a…read morenew one pops up). We needed two new tires for a front-wheel drive car. Bought two new tires from Belle Tire and had them put on. Easy. I started driving home. Before getting halfway there, the tire pressure light came on. This car doesn't tell you which tire or how much/little pressure. So I returned to Belle Tire immediately. The tire pressure was at 42 psi! Not 36 where they told me it should have been. Which confused them as the techs who had over-inflated it, because they said it's an automated air pump, so they were confused too. They deflated it to where it should have been initially and I left. Fast forward two weeks. Tire pressure light comes back on again. I schedule another appointment. They find that the tire valve stems hadn't been replaced when they put the new tires on. They replace and I leave. Fast forward two more weeks. Tire pressure light comes back on AGAIN. Schedule another appointment because they ONLY REPLACED THE ONE VALVE STEM LAST TIME? If both tires are new, and they were replaced here, and you found a leaky valve stem on one, why on earth wouldn't you fix them both (as I foolishly assumed they had)? Also, it took well over two hours from the time they took my key to the time they had replaced the ONE valve stem they needed to repair. Beyond that here are some other issues: 1. Every time I call I'm put on hold for about 5 minutes while they deal with customers in-person. 2. But every time I come in I have to wait for about 5-10 minutes while multiple employees are on phone calls. Separate these two jobs! No one greets you when you walk in, because they're always on the phone. ALWAYS. They just look down at the desk and ignore you until they're off the phone, and even then it's barely a glance your way. Not even a silently mouthed, "Sorry, just a minute." Nothing. I'm over being here four times in two months. Judging from others in line and in the waiting room, as well as the other reviews on here, it sounds like I'm not the only one tired of it. I'll just go to Costco from now on I guess. UPDATED EDIT: Below is a kindly worded response from Belle Tire that does nothing to solve this and everything to show how thoughtful their customer service team is. Well, that's nice, but my reply to that is "thanks but no thanks." Until that kind of service trickles into your actual brick and mortar shops, it doesn't do us any good in your waiting rooms. We still have to take time off work to come in only to not have SIMPLE tire issues solved in one shot. Guess what? My tire light came on AGAIN. I'm not bringing it back to Belle Tire. Someone else is going to finally solve this for us.

Paid for and alignment after I replaced my front suspension. I was told if I didn't pay for their…read more"alignment guarantee" I wouldn't be able to bring the vehicle back if there was an issue after I left the shop. This is shady and it's the first time I've seen a major chain do this. I won't be returning.

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!

Amazing service!! Best car wash I've ever been to they actually got everything off!!! Great people…read moreand great prices!!!

One of the best car washes in the Lansing/Okemos area. Been here a lot. Car always shines when doneread more