Rapids Auto Service is freaking awesome! Jake really gives a damn about customer service and takes…read morecare of his customers. His prices are fair and he does excellent work. He doesn't believe in charging people for things that they don't need just to make an extra few dollars now. I'm definitely a customer for life!

This is a team that will treat you right. They are very reasonably priced, and they will actual…read moreadvise on when to and not to get repairs-- some mechanics will get you to replace things that don't necessarily need replaced, but not Rapid Autos-- they're going to give it to you real and do have the customer in mind when making recommendations to or not to perform services!

6 days after oil change started blowing oil out. I believe…read morethey put wrong oil in the car. supposed to be 0w-20 euro blend. (They rectified the issue with no cost to me. the drain plug on the filter didn't have an o-ring.)

Screwed again. Today I was a sign being waved on the street "no waiting". Well I did wait 1/2 hour,…read moreonly to have another car in a different bay that pulled in after me, go ahead of me. Last time, after waiting forever, a another woman claimed she was there before me (she wasn't) so they made me move back and put her in front of me. Maybe you should give out numbers since you can't keep track. I like Valvoline but I will go out of my way to try a different branch. That's what I did last time. Went to Waverly and got quick, friendly service.

Great location, quick helpful and knowledgeable service. Got my oil change done in less than 30 min…read moregreat deal for the price.

BROKE MY CAR. I've only been here ONCE to get my oil change June 20th, 2025 and needed a new one a…read morecouple days ago. They said the latch to my hood was broken so they can't change my oil and i need it taken to a dealership so they can remove my front bumper to fix the latch. I drove to another valvoline to get a second opinion before I took it to ford and the guy literally said "yeah, whoever did it last must've broke it". I said "well the valvoline on E Kalamazoo did it last?" and he said I should call and make a damage claim. I now get to pay around $500 dollars to fix THEIR mistake from messing up my hood. I called damage claim and she couldn't find me anywhere in their system (even looking up my VIN number) so I had to go back to get proof they worked on my car. This is a huge expensive mess and I would never recommend going here.

Went for an oil change with my European car. They had the correct oil and filter for my car. The…read moreteam was friendly and professional. The oil change was quick and I was on my way. The price was equivalent to other places I've been with the exception that they gave me a complimentary car wash. Will definitely return for future service.

Went in for an oil change which went great. They were so accommodating, and when I asked them to…read morecheck my battery they showed me with the tester that it was bad. When they changed it out they cleaned my terminals good and checked that everything was right. These guys and knowledgeable, competent, and go above and beyond. Will definitely come back !

Such stellar service here!…read more I just drove home from California to visit my parents and wanted to take care of my car since it's a 4000 mile drive round trip. The facility is really clean and organized, the lobby is comfortable (with AC and free WiFi!), and all 3 employees were so thoughtful and knowledgeable. Anthony greeted me when I first pulled up for my oil change and was extremely helpful. He checked my lights and tire pressure. I ended up also getting my brakes replaced because I was planning to do that anyway and had no idea that was something Jiffy Lube offered! The price is great too. Sometimes I feel like mechanics and oil change places are pushy or try to upsell me but I didn't get that here at all. Ivo did a great job replacing my oil and Tamia simultaneously worked on replacing my air filter and then helped close me out while the other two finished my tire rotation. Everyone seemed to work really well as a team and it was one of the fastest and most efficient services I've ever had. 10/10 recommend this place if you want fast and courteous service from employees who really care about both your vehicle and making sure you have a positive experience!

Anthony was great! we had a bit of a wait time but he was kind and accommodating and kept us…read moreupdated the whole Time. he even threw in a free pair of windshield wipers for our patience. really great service!

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!

Be weary of this place if you own an import. I took my 2020 Subaru Forester here a few months ago…read more A few weeks after my oil change, I had oil leaking from the oil filter. Because Subaru engines have a top-mounted oil filter, it dripped down the engine, causing it to smoke. After I noticed this, I went back and let them know what happened. They were confused about why it was happening but swapped out the filter for no additional charge. A few weeks after that, it started happening again! After I looked up the filter number that they used, I found that they used the wrong one! Also, they used an impact wrench on my drain plug, which I pray didn't destroy the plug or the drain pan. The only upside to my experience was that the staff is friendly and tried to make right on the mistake. I still will not go back (unless they destroyed my oil pan, of course!).

Came in to check oil and reset gage. They were so helpful and fast. Really appreciate their helpread more

Things have changed, new ownership doesn't seem to care about house keeping nearly as much and…read moreevery employee seems to have turned over. Still a good place to go, but not 5 stars anymore

The guys that work here are true gentlemen and always so nice. I appreciate that they ask what I…read moreneed and then listen to what I say! As a chick, sometimes people talk down to me when it comes to car stuff, but these guys are always so great. They check everything over very carefully and when they find things I might need help with, it doesn't seem like they're being pushy to get more sales. Also it's worth mentioning that they are FAST! They do not screw around! It takes minutes. I will always come here.

This family owns and operates the oil change place. I go there for my oil change and I go back…read morebetween changes if I need any fluids topped off or check my tire pressure. They all know me and my family by name. Just another small town business I always support.

Forget about the last 10 years that this oil change joint has been here. It changed…read morehands/names/management so many times you never knew from week to week what name to write on the check. It used to be run by some scary people doing sketchy things. Once I pulled in for an oil change and they informed me that they didn't have any oil or any oil filters (?!). That was then, this is now. Open for ~2 years now, family owned and operated it is clean, friendly, efficient and reliable. Prices are reasonable, staff are helpful and polite and they seem to actually care about the customer's satisfaction. Let's support locally owned/operated businesses, especially ones that deserve our patronage.