Always courteous service. They never try to push extras like other oil change places. That's why…read moremy wife and daughters don't mind taking their cars there.

I've been going to Outshiner for several years for oil changes. They may be priced a little higher…read morethan other oil change places, but their service is much better. In-between oil changes I have stopped there to have my fluids/tires checked, they have even changed a headlight for me free of charge. There was one incident where they made a big mistake during an oil change. The bottom line is they owned it, came out to my house to make it right and compensated me for the mistake. Everyone makes mistakes, but I think it is how you handle the mistake that tells the true story of a business. They also own a car wash and if you get your oil changed, they give you a deal on the car wash. Overall, Outshiner provides very friendly, efficient, professional service.

This is the Best oil change establishment I've been to. The staff was professional and friendly…read more Detail oriented. 18 point checklist. Prices are in line with competitors. Did not try to sell any additional services or products. I will be going back. Try them out, you will not be disappointed. Thank you Joe, Zander and Devin for your great service!!

The guys working here are super nice. And the prices are awesome. Oil change, wash and interior…read morevacuum with windows for under $40!

We arrived one minute before they closed with a nail in our tire and five hours of driving to go…read more They didn't have the tire we needed, but on their own time took the time to help us put on our donut. So encouraging to know there are kind people in the world!

Horrible customer service. Booked a "9 AM appointment." Told at 10:45 AM they would be looking at…read moreit within an hour or so. By 4:30 PM, they hadn't even looked at the car and weren't sure they would be able to do the work the next day. Waste of my time. Won't be back.

TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

I went to this place as my brakes were squeaking a bit. Turns out there's nothing wrong. Most other…read moreplaces would have needlessly replaced or pretend to replace the pads. There are still honest people and I will come back here for service.

I always go to this Fast Eddies, they're super quick with the oil change, they offer you additional…read moreproducts if they think it makes sense, but don't try to scare you into it like some other chain oil change places. The staff is always incredibly nice. You can't beat the oil change and car wash deal they have, a great value for the money. My one gripe is that sometimes the vacuums work, sometimes they don't- but they're also free as long as you need to use them, so overall, no big deal. Went today for my regular oil change, one of the employees brought donuts for his colleagues and even offered me one! I love this location and will be going to get my car serviced here as long as I'm a driver.

I was at Fast Eddies today for a car wash around 11:15am. There was only one vehicle in front of…read moreme, a truck and no vehicle in the wash area. I sat there for what seemed like forever waiting while the attendant was chatting and smiling with the driver of the truck. I thought maybe he didn't notice me so I pulled up closer. Still no acknowledgment and more chatting. Finally I slowly backed out of the drive since there was nobody behind me. Still no acknowledgment from the attendant. I had other things to do so I left. Today Fast Eddies was not fast.

We are happy with the service Parson's provided. They are knowledgeable, skillful, prompt, very…read morecourteous and accommodating, and reasonably priced. Thank you to all at Parson's for your service and dedication!! Elena

I went here to get my brakes and rotors changed. So amazing and prices are so good. They were very…read morequick. Would drive the distance to go here.

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

We had a 2:30 appointment for four new tires and a four wheel alignment. They didn't have the…read moreright tires in stock and didn't know we needed the alignment. It took over three hours!

The team at Discount, Mufflers & Brakes in Lansing were absolutely incredible !!!!! It's been a…read morelong time since I've seen customer service this well done! They told me what my options were that would get me by for now as well as a total repair of the whole muffler , then got me right in and out in less than 2 hours even though they were completely swamped. I cannot recommend this business enough !!! Honest & efficient which is hard to come by in auto repairs nowadays- don't look any further just go see the team and they will treat you right!

I recently stopped in to have my truck looked over seeing as it had been parked for over a year i…read morecalled in ahead of time and spoked with the new owner gordy i told him I was a past customer and haven't been up in a while and very happy dealing with bob and Noah over the years in the past he was very polite until I got there instantly I felt ignored seeing as there was no one in the shop and the lot was way emptier than in the past I thought i would get good service but Gordy proceeded to ask what was wrong with my vehicle then keep countering my description of what I was having issues with on my vehicle with questions that he inturn would barley let me get a description of my problems out of my mouth also would ask another question then tell me he's not the mechanic almost like pushing me away or blowing me off but not before saying what he has to say very clearly in my 20 years of dealing with discount I never ran into any problem or issues until the new owner you can even tell things are very different by the parking lot it went from always being very full and No where to park to barley any cars in the lot