Took the car in to get the muffler and exhaust replaced . And they had to lift up the car to do…read morethat and they never told us that the frame was rusted. And they had to see it when they had it up in the air . They replace the muffler and exhaust which they never should have . They should have told us that the frame was bad at that point . Disgusted they even check checked out our brakes front and rear and said they were bad and they were not . The only thing they were right on is they said a wheel bearing was bad and one was that was the only thing

I have been going to this shop for more than 20 years, always had a great experience. I was a…read morelittle apprehensive this time as I found a new owner but I thought a new owner would not make a difference. I was very wrong! I asked them to replace brakes in our Lexus Nx200t. They charged me to replace both brake pads and rotors, front and back. The brakes were functioning normally but the car started making a squeaking sound whenever I was turning right. They agreed to look into it but I had to take it back twice; the first time they sent me back although they told me to come on a Monday morning. After the second visit, they said that my wheel bearings needed replacement and the squeaking sound had nothing to do with the brake job. I argued that the sound came only during turning sharply, but they were dismissive. I took my car to Doc's automotive, and they were surprised that the brakes had not been greased. Doc's Automotive fixed the noise but I had to pay a good amount of money, which included three hours of labor. I need to mention that the Lexus came with a lock for lug nuts and they used unnecessarily high torque to shear the lock and lug nuts in the front wheels. Doc's automotive said that the back ones were crushed and new wheel lug studs had to be put in. I will never go back to this store again.

Everything went well! Jerry is a fair, knowledgeable mechanic who communicated regularly when…read morehaving difficulty obtaining the part from the auto company. He repaired the car quickly upon obtaining the part. Quality and Value with Jerry's is Outstanding!

I don't even know where to start with this business. They did a fantastic repair job on my Subaru…read moreOutback. I would definitely recommend them and will be going back for any future needs on my vehicles. I brought my vehicle in for some front end suspension work and they found some additional issues that they put on as a "Watch" item that didn't necessarily need to be done right away but that I should keep an eye on. I am glad they didn't try to push those items saying they were needed right now but the actually let me know to keep an eye on them. I did end up just getting everything repaired as I knew some of them were going to be needing to be done soon anyway. Staff was friendly and I really liked the photos that are included in your estimates showing work progress and areas of concern.

Randall's has been our go-to auto repair business for decades. They are fair, thorough, and even…read morediscuss with us cheaper options if we want to save up a bit to get more major work done. There is NEVER any pressure and they are very fair in their pricing. There even have been several times when the problem was so simple, they didn't even charge us anything!! This is the first place we go when we have automobile issues and we have never, ever been disappointed!

Highly recommend these guys! Today was my first time using them as my old mechanic closed down. I…read morewas having issues with some noise from my car. Debbie at the front desk was very helpful getting me scheduled and answering my questions. They were able to get me in two days after I called. The day I was scheduled, they called me 30 minutes after they opened and let me know. It seemed to just be something rubbing on my rotor they did some work to stop the rubbing. When I showed up to pick up my car, Craig explained exactly what it was to where I understood it even though I am clueless about cars and they did not charge me a dime. They were very open and honest and obviously not money hungry which seems to be hard to find in the auto repair business. I will be going there for any of my other car service needs.

Whether it's Greg, Brandon, Roger, Scott, or Tim, the entire staff takes amazing care of myself, my…read morefamily, and my friends! From tires to brakes and everything in between I highly recommend Gill's point S!!!

I called for an alignment. They said drop it off in the morning. We'll get it done. So I dropped it…read moreof @8am. I called @12pm n 3pm. They said it's still not inside yet. I stopped in at 5pm. Still wasn't done. So I took the car home. A few months later I bought 4 Michelin climate2 tires ($1300) from them. When I was due for a balance and rotation I dropped the car off. They said it'll be a couple hours. 2.5 hours later I called to check on it. They said it'll be another couple hours. I reminded the guy what happened when I was there for an alignment. His response was. We are 1 of 3 tire services on cedar st. I guess he was telling me if I didn't like it. There are other tire places down the street. I bought my tires there. The balance and rotation was part of the purchase. Very good customer service. I believe his name was either Bill or Brian.

My sons vehicle went into limp mode on the way to college on the west side of Michigan at 69-96…read moreinterchange in Lansing. He was able to get off the freeway and to a safe spot. It was a Sunday morning. Brought vehicle to Town and Country and left keys in drop box for Monday. We live in the greater Detroit area. Curtis got the vehicle in and diagnosed the issue. Curtis said that the vehicle went into limp mode due to low oil pressure and an oils sample showed metal bits. He said he was not sure that replacing the failed part would fix the car due to the issue possibly caused by the low oil pressure. I decided to not repair the vehicle and scrap it instead. Curtis allowed me to keep it at the shop for about 5 days no issue until I could get my ducks in a row with a scrap yard and a replacement vehicle for my son. He was very understanding of the issue and accommodating. He even gave us a discount on the diagnostic fee he performed on the vehicle! I don't live in the area, but if I did, I would bring my vehicle service/repair needs to Town and Country and Curtis!

I thought I was having battery issues and then was told that I needed a new starter . I called…read moreCurtis and he helped me so much ! He wanted to do diagnostics first before anything else was done . So that is what we did . They were so thorough, honest and he was such a gentleman . It turned out that everything with my van was fine and instead of an $800 bill it was $60 ! While I was waiting he was so kind to me and kept me updated on what they were doing in the garage . Also, for some reason my oil change light came on . He checked that also and said that I do not need an oil change at this time and in another Thousand Miles have that done . So honest ! Thank you so much Curtis ! I appreciate you ! Sincerely, Jo Simkovich

Had my 2018 F-250 in for U-joint replacement and Mark and his team did an excellent job they also…read morefound a bad front hub and a bad locking hub, do to me driving it to long with bad u-joints. They fixed everything and it drives like new again, price was very fair in my opinion. Highly recommend Carney's and especially Mark for his professionalism and honesty.

Mark was so great about taken care of of my suv he fixed my brake line and told me I was due for a…read moreoil change I said can you do it cause you have the car price was so great I will take my cars to them thank you again

I took my Dodge Ram to Island Auto Body for body repair on the bumper and tailgate. 5 stars for…read morecustomer service and auto body work. I had my truck repaired during the Covid-19 ordeal. I wasn't certain if I'd be able to get a rental car due to many businesses being closed/Stay at Home orders in place. Island Auto Body provided me with loaner vehicle which was a huge blessing. The repairs were flawless. My truck looks as good as the day I drove it off the dealership lot!

New to town and I found absolute wonderful service!…read morePleasant, cozy waiting area. They called right away and got me in right away, after calling 9 other places, got turned down, simply to get a headlight fixed. Ordered my wipers and headlight in a matter of minutes and filled up my tires promptly and efficiently! Friendly, genuine, and easy service. I will come here from now on, no doubt about that. HIGHLY recommend!!

Jim was so helpful and took care of my Jeep needs quickly and reasonably priced. 5 star service all…read morethe way!! Thansks

I took in my 1968 Firebird they charged me $235 to "check it out", They ruined my brand new $1100…read morepower steering system. It's now leaking I would not recommend the shop.