While they were fix a botched job from another car repair place I had them change my oil. Fast and…read moreefficient. Always pleasant to deal with.

Great customer service! Fast and efficient service…read more Thanks Guys!! I will recommend you to all who ask. What a great experience.

We arrived one minute before they closed with a nail in our tire and five hours of driving to go…read more They didn't have the tire we needed, but on their own time took the time to help us put on our donut. So encouraging to know there are kind people in the world!

Horrible customer service. Booked a "9 AM appointment." Told at 10:45 AM they would be looking at…read moreit within an hour or so. By 4:30 PM, they hadn't even looked at the car and weren't sure they would be able to do the work the next day. Waste of my time. Won't be back.

Great location, quick helpful and knowledgeable service. Got my oil change done in less than 30 min…read moregreat deal for the price.

BROKE MY CAR. I've only been here ONCE to get my oil change June 20th, 2025 and needed a new one a…read morecouple days ago. They said the latch to my hood was broken so they can't change my oil and i need it taken to a dealership so they can remove my front bumper to fix the latch. I drove to another valvoline to get a second opinion before I took it to ford and the guy literally said "yeah, whoever did it last must've broke it". I said "well the valvoline on E Kalamazoo did it last?" and he said I should call and make a damage claim. I now get to pay around $500 dollars to fix THEIR mistake from messing up my hood. I called damage claim and she couldn't find me anywhere in their system (even looking up my VIN number) so I had to go back to get proof they worked on my car. This is a huge expensive mess and I would never recommend going here.

Brought my van here last year when the brakes were making sounds. they checked it out and let me…read moreknow it was normal for ceramic pads to squeek from time to time. no charge for the check up. I was impressed, so when my car started making sounds and the brakes were acting up I brought it in. the job was done in an average time frame. not super quick, but completely acceptable. the price was good as well, comparable to other shops. the manager Don, knows his job, and does it well. He keeps the shop working and the cars rolling. I'll be bringing my van here soon when the brakes actually do go bad.

TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

Bought a brand new set of 4 tires and paid for the alignment. The alignment came with a 1 year…read morewarranty they are not honoring after only 3 months. They just want your money. Go elsewhere.

Went to discount today they told me that they would do my front end alignment back last summer. I…read morepaid for four new the front end alignment didn't tell me my lower control arms were bad so wore my tires out within a month and a I took it back then they finally tell me that my lower control arms were bad I finally could get my lower control arms fixed and come back for the alignment which they told me would be free they're saying it's been too long. You gotta do it within 30 days but never told me that I mean I don't understand. All they do is try and upsell you and their word is means nothing What happened to customer service. I don't know how you guys stay in business What happened to businesses that cares about their customers.

My Daughter had a flat tire and was in a tight spot, We had an extra tire but not an extra rim…read more Even though they were busy, Brian offered to switch the blown tire and replace it. Free of charge! I'm not saying he would do that for everyone but he definitely offered to help my daughter out in a time of need! My extreme thanks to him and his character is off the charts! Thank you Sincerely Dennis Morgan

Service was done well, but very slow. I waited much longer and likely paid more than I should've…read morefor a brake job. Shop also failed to waive inspection fee until I went back and asked them to refund me the $80 which wasn't supposed to be included in the first place. Definitely sketched out about going again. Please check your invoice when your service is done.

I was very impressed with the level of customer service! The two technicians worked well together…read more Very impressed by their courtesy and attention to detail. Gold service.

I went here for an oil change. It's the BEST!! The staff was professional and friendly. Detail…read moreoriented. 18 point checklist. Their prices are in line with competitors. Did not try to sell me products or services. I will be going back. Try them out, you won't be dissatisfie. Thank you to Joe, Zander and Devin for your great service!!

This is the Best oil change establishment I've been to. The staff was professional and friendly…read more Detail oriented. 18 point checklist. Prices are in line with competitors. Did not try to sell any additional services or products. I will be going back. Try them out, you will not be disappointed. Thank you Joe, Zander and Devin for your great service!!

The guys working here are super nice. And the prices are awesome. Oil change, wash and interior…read morevacuum with windows for under $40!