I took my car in about a month ago for an oil leak and catalytic converter. It took almost three…read moreweeks to get my car back, and my car is still leaking fluid. The catalytic converter is replaced and now working, and the check engine light is off, but my car is still leaking when I drive. I had to take it back not 4 days later. Still waiting to get my car fixed, and it's been a week. Service time is long. Communication is not so great. Price was decent.

Aprox 20 months ago your shop rebuilt the transmission in my Chevy Silverado. Within 2 months it…read morehad to be towed back to your shop twice due to the transmission going out. I was very understanding and waited patiently for my truck to be repaired. Recently my transmission started slipping again and I brought it back to your shop. The fluid was changed and I was told an adjustment was made. I was told it was shifting normal again. It did not even make it 10 miles before the problem started again. The transmission was out of warranty as they offer 12 month 12,000 mile warranty but I would expect a rebuild to last more than 19,000 miles. I am retired and it is my daily driver. I do not tow or plow with this truck and it is definitely not abused in any way. I am very disappointed I only got 19,000 miles out of a $3000 rebuild and had to pay the expense of having it towed back tour facility twice within 2 months of you fixing it.

Very Disappointed - Be Cautious with Ultimate Auto Repair in Jackson, MI…read more I'm extremely unhappy with the service I received from Ultimate Auto Repair in Jackson, MI. I brought my SUV in for repairs, and the whole experience was frustrating from start to finish. First of all, they kept my vehicle for an entire month, which is way too long for the type of repairs that were supposed to be done. During that time, communication was very poor. I had to constantly reach out just to get updates, and I was often left in the dark about what was going on with my car. They also made me feel pressured into approving repairs that I wasn't fully sure about. While my warranty covered some (or most) of the cost, it still felt like I was being pushed to spend more money than necessary. It didn't feel like they were working in my best interest--more like they were trying to get as much money out of the situation as possible. When I finally got my SUV back after a month, I immediately noticed that a personal item I always keep in the car was missing. I know for a fact it was there when I dropped it off. It's incredibly disappointing to feel like you can't even trust the place you're paying a lot of money to. I spent a lot--a lot--on this repair, and to be treated like this just doesn't feel fair. I usually try to give businesses the benefit of the doubt, but this experience left a really bad taste in my mouth. I can't recommend this shop to anyone, and I suggest looking elsewhere if you want honest, timely, and respectful service.

They always get us right in and begin work as soon as they can. The staff is knowledgeable and…read morefriendly. The business is clean and sanitary. Only place my wife and I take our cars, from oil Changes to the big stuff. 10/10 recommended.

Great place to have repairs made. Very friendly staff! My truck was fixed fast. I was very happy…read morewith my experience.

From the owner: K&J has been serving Jackson County since 1992! We are a family owned business specializing in…read morecomplete auto care as well as tires. Most of our employees have been with K&J over ten years! We take care of your vehicle as if it's our own!

Absolutely AMAZING experience! I was visiting from up north (where I live) and had a sudden major…read moreissue with my truck. I called Tamrox 10 minutes before they closed on a Friday and they quickly arranged to help me, and also allowed me to use one of their loaner cars immediately and at no extra charge. Within just a business day or two the problem was fixed and I was on my way. The people were extremely friendly and down to earth, and the service was quick. I'll definitely be coming back here and recommending Tamrox to everyone I know. They really saved me when I was in a tight spot and I am grateful.

Took our vehicle in for a lack of acceleration and a check engine light. The only reason we took…read moreour vehicle in to Tamrox was because they offered a loaner vehicle. Otherwise we would've went to our regular trusted mechanic. They did a full inspection and we were told everything they found wrong with our vehicle. Then they discussed cost to repair said items. We were told changing the 3 coil packs on the back of the engine, and new spark plugs would fix the acceleration issue, they never made any mention that there may be a possibility that this wouldn't fix the issue. Which of course was the case, as the problem still exists today. For $3500 they replaced a rear wheel bearing, 3 coil packs and plugs, and a rear knuckle assembly. The very same day we got the vehicle back the rear wheel was squeaking horribly loud. Well apparently they put our brakes back together wrong so we had to go back and have that redone. Then they checked to see why the check engine light came back on and why it was still lacking acceleration. We were then told it would be another $3500 to replace the catalytic converter and 2 of 4 O2 sensors. Mind you the vehicle is a 2014 Explorer with over 200k miles on it. Had we known the first $3500 might not fix our issue, and we might have to spend another $3500 and it still might not be fixed. We surely would've sold the car as is to a mechanic, or scrapped it. In good condition the vehicle is only worth $6-7k. For comparison sake I asked my regular trusted mechanic what they would've charged for what was done, and it was substantially less. So much so that we could've just got a rental car and still would've had money left over, and I guarantee they would've properly diagnosed the vehicle and fixed it right the first time. You live and you learn, take it from me you don't want to go here, they like to throw parts at the problem, and they don't properly communicate that their idea for a "fix" might not be correct one. Aside from that they are ridiculously over priced compared to their competitors.

I took my daughter's Subaru in for some repairs, and they did a fantastic job. They called me with…read morea diagnosis as soon as they'd looked at it, gave me a cost and a time frame, and had the job done when they said they would. I thanked them and told them I'd been looking for a "car guy" and that I felt I'd found one. I took my wife's car in recently and had the same experience. I would recommend them to everyone looking for a reliable, reasonably priced mechanic that follows through on their promises. Their communication is excellent, and I feel like they truly care about their customers. I couldn't be happier.

From the owner: * Complete Auto Repair * Cars…read more* Trucks * Vans * All Makes & Models * Foreign & Domestic * Major & Minor Repairs * Jasper Engine Dealer * Jasper Transmission Dealer * Best Price in Town on Radiators

I would not do any business with Mitchell park at stellar auto repair he worked on my neighbor's…read morecar did a major mistake. He cut into the gas tank by just trying to cut the emergency cable and he was only gonna do that the tie rods in that and he cut a hole in the gas tank and he went and got a gas tank from a junkyard is what he said and now the car messed up her lines messed up the gas lines messed up the exhaust and now it's sounding like shit, not drivable won't start and it used to start before he even touched it Only thing was wrong was the clicking which was from the tie rods. And she has messaged him aboutthe issueand he has blocked her I highly recommend not to do business with him he is extremely unprofessional

Jim was so helpful and took care of my Jeep needs quickly and reasonably priced. 5 star service all…read morethe way!! Thansks

I took in my 1968 Firebird they charged me $235 to "check it out", They ruined my brand new $1100…read morepower steering system. It's now leaking I would not recommend the shop.