I've been bringing my truck here ever since October and now I won't go anywhere else! They do an…read moreamazing job! Not even just my oil changes but they've done everything from tire rotations and differentials down to battery changes and new windshield wipers. The customer service is phenomenal! You can tell everyone enjoys what they do, it's a great team. I have highly recommended them to many friends and family members and all of them have had wonderful experiences as well. Look no further for an experienced, well worth your value oil change location. This Valvoline is the place to be!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Jackson.

My wife brought my 2021 Ram 2500 6.7L here for service. Dakota, the technician who performed the…read moreservice on my truck noticed she had our 14 month old daughter with her. Instead of watching her walk back home with our child. He offered to give her a ride back to our house and drop the vehicle off once it was completed. Once my wife told me how the experience was, I immediately called to schedule another appointment for brakes. I want to thank everyone at this shop as well as Dakota for their professionalism and excellent customer service shown to my family and vehicle!

Tah offers an impressive line of synthetic lubes and engine accessories. Tom is also very…read moreknowledgeable about Amsoil products and general mechanical information. I found it very impressive that this business is operated out of the home yet they stock wide variety of products offered. That means cash and carry! If he doesn't stock it he can have it soon. It sounds like they will soon offer Fumoto Oil Drain Valves too. I'd give them a call for any of your lubrication needs!

From the owner: 25% off all Amsoil products. Preferred Customers buy at…read morewholesale prices. Commercial and Retail accounts are free. Interested in becoming a dealer I can get you started

I've been here a few times. They're fast, clean, and don't try and upsell me on stuff I don't need…read moreor want. Reasonable prices. I love it when a business just does the job well and efficiently.

I pull up to the middle door so of course they open the end door. I'm told that they were out of…read morewasher fluid and if I wanted to swing by tomorrow they would fill it. Funny how my receipt says it was fill but yea, it wasn't. I was told by my coworkers if you get full service they vacuum out your car, one of the reason I went there, but I guess they don't because I did get full service. No, I will not be back. No I will not recommend this place.

The one on Wisner didn't place the seal on the drain plug when he OVER TIGHTENED the plug. Drain…read moreplug hex head wsa rounded from them. Few weeks later, engine making noise, THREE QUARTS LOW!!! Engine does not and has never burned oil. Was a newer car at the time, until a deer strike. Our NEW car will NEVER see the bay of a Valvoline Oil change!!

I Love coming here! They were having an issue with another customer's car breaking down on one of…read moretheir bays. They were waiting for a tow truck. One of the guys working came out and explained the situation and was apologetic! Even still once I got in I loved how kind and helpful they were treating the customer with said car. It's easy to be annoyed if things aren't going smoothly but they were complete pros! On top of that they did a excellent and thorough job on my car as always. Including letting me know my battery needs to be replaced soon! Keep up the great work! See ya in about 3 - 5,000 miles :)

This is a must for anyone who strives to keep their vehicle on the road. The guys here are…read morecourteous and will take care of your maintainence needs. I have gotten windshield wipers here at a reasonable price. They checked my tire pressure when my indicator light was on and topped off my windshield wiper fluid too. Not too many places check that all lights are working properly... these guys do! I won't take my vehicle anywhere else. They are the best!

The review below is a joke. The last thing in the world that these guys are is "courteous". They…read moreare rude, unprofessional, and classless. I can't speak for anything other than an oil change and customer service, but I'd drive to Ann Arbor just to have my windshield wiper fluid topped off before I'd even turn around in their driveway again.

Quick oil change. I went here many times to give them a few chances and was shocked by the…read moreunprofessionalism of the staff here, continually. Couldn't be more disappointed. Just go up the street to find someone else. Management: please screen and monitor your staff. Thanks.

Friendly, yet untrained/incompetent. I received an oil change for my truck on 6/18/2025 for $142,…read morethree times what it costs to do it myself but whatever, I needed it done. I watched them struggle with my top-loaded oil filter cap. After hearing the words "I fucking hate these things" they tell me that it's broken and it was like that when I got there. I believe this was a lie as I installed it myself and did not break it. 3 months later I go to change my own oil and find that they had removed the rubber O-ring on the cap, but never put a new one back on, so oil had been spewing out of the filter housing. Okay. I go to empty the oil and find that they had also over-torqued and stripped the drain plug to an extreme degree, taking over an hour of creativity to get it off. Extremely annoying and potentially harmful to my vehicle. Will never go back. Just learn to do it yourself guys. As stated, they were very friendly as they ruined my stuff.

Very Disappointed - Be Cautious with Ultimate Auto Repair in Jackson, MI…read more I'm extremely unhappy with the service I received from Ultimate Auto Repair in Jackson, MI. I brought my SUV in for repairs, and the whole experience was frustrating from start to finish. First of all, they kept my vehicle for an entire month, which is way too long for the type of repairs that were supposed to be done. During that time, communication was very poor. I had to constantly reach out just to get updates, and I was often left in the dark about what was going on with my car. They also made me feel pressured into approving repairs that I wasn't fully sure about. While my warranty covered some (or most) of the cost, it still felt like I was being pushed to spend more money than necessary. It didn't feel like they were working in my best interest--more like they were trying to get as much money out of the situation as possible. When I finally got my SUV back after a month, I immediately noticed that a personal item I always keep in the car was missing. I know for a fact it was there when I dropped it off. It's incredibly disappointing to feel like you can't even trust the place you're paying a lot of money to. I spent a lot--a lot--on this repair, and to be treated like this just doesn't feel fair. I usually try to give businesses the benefit of the doubt, but this experience left a really bad taste in my mouth. I can't recommend this shop to anyone, and I suggest looking elsewhere if you want honest, timely, and respectful service.

They always get us right in and begin work as soon as they can. The staff is knowledgeable and…read morefriendly. The business is clean and sanitary. Only place my wife and I take our cars, from oil Changes to the big stuff. 10/10 recommended.

A business gem!! They were efficient, informative, thorough, and kind; a quality a lot of…read morebusinesses seem to have lost. Definitely will be going back for my next oil change. I was in and out within 20 minutes and the guys there were happy to answer all my questions. Paid $89.99 for a full synthetic and they offer a student discount.

This happened in October of 2021, and my car is still suffering from their negligence…read more Took it in for a standard oil change, fluid top off and windshield wiper blade replacement. One of the mechanics opened my door to check the proper measurements for tire pressure, seems fine until they slammed the door shut so hard that they KNOCKED THE ENTIRE WINDOW off the track and broke it. When I asked them to put the window back, they claimed they weren't "allowed" to handle such a repair, which I now know is code for "we can't admit to damaging a customer's car". It was a $400+ repair to get the window back on track and the damaged parts replaced, and I had to find another garage in Adrian to do the work. As for the wiper blades... They never really worked right. They barely cleaned the windshield in the two years that I had them on the car. When I went to replace them with a new set, I discovered that the blades that these "professionals" used were the WRONG SIZE. They were not compatible with my car's model despite the blades being an adequate size, meaning that they were never going to do the job correctly. These people are quick at their jobs, but far from professional! They're sloppy with their work, don't double-check anything and will damage your car without any care once you paid your bill and you're on your way. Avoid this place! Especially since they charge $60 for an oil change when every other garage in Adrian will do it for half that price without breaking your vehicle.

Dishonest is the only word to describe this business. Took advantage of a bad situation to charge…read moremore than double what the part being replaced was worth, replaced it with a "re-manufactured" part that was bad; and refused to honor the warranty on the bad part when a mechanic I TRUSTED fixed their botched job for less than half what they had charged me for the original one. NEVER take so much as a tricycle to this shop!

I can't say enough about this place, extremely fair prices and helpful service. Thanks Anthony!read more