In May of 2025, I left a review about the sexist employee they had. They left a fake apologetic…read moreresponse, called me to ask if there was anything they could do to turn it around, and then never went through with anything nor never spoke to me again. Instead of fixing my sensor - the thing I paid them to do - they lied they aligned/calibrated it and did nothing else. Not to mention, when calling to ask about what they could do to change my opinion/review, I straight up told them that if they would fix the part that they should've (since I've already paid for it) but fix it for "free" (aka don't charge me again???) that I would be pleased and would be more than happy to delete the review. They claimed that they would call me back to see "what they could do" and yet I never heard from them again. It's been over a year and my car's crash sensor was never fixed nor acknowledged again. I have photo evidence of my original review. My original review was: "Very nasty and disrespectful towards women in the service department. Every time I asked a question I'd receive a condescending answer with a cocked head and scrunched face from frank. Very unprofessional. However, when he spoke to my dad or any male - it was with upmost respect." Furthermore they are overpriced and don't do what was asked - again they did NOT fix my sensor.

I can only really comment on the service, as it's the only place I trust with my Murano. They're…read moregreat and have updated their office lately. I usually get my car back pretty quickly, though one time they confused me with another person waiting on her car. Unfortunately we've gone twice for the sales part of this dealership, once to test drive a car and our sales person wasn't in. The second time the car wasn't there. We ended up going to Ohio to get a car for my daughter. My son last week went in and said he saw NO SALESPEOPLE in the office and asked if that was really where I take my car! He's now opted to order his car online. So, if you're going for Maintenance, I recommend them.

I've only had great experiences with Sesi Lincoln and Mazda. I have leased a car through then and…read moreworking with Alex was great. It's locally owned as well and they support the business around them. I've had no issues with their service team. Always professional and prompt. Their facility is clean and updated as well.

If you are a woman, avoid this service department. They are disrespectful, incompetent and do not…read moreunderstand how their own cars work. I went here 5 years ago and it was horrible. Hasn't improve. I will certainly be going back to Brighton where they are respectful of both you and your time, regardless what gender you are.

The service department was outstanding. I was having problems with my car and it needed some work…read moredone and also a little maintenance and they were able to get the parts quickly and everybody was so nice and friendly. Jake was the best he has such good customer service and was so nice and friendly and respectful, and they did an awesome job with my car. Pay raises for everybody in the service department!!!

Well, I was very surprised a prestigious company as this denied me of fixing something that was…read morealready broke at purchase!! all because I did not have an extended warranty on it .. My driver's seat is making noises and they looked at it and said that teeth are missing, motor is going bad in it, has to be replaced for a cheap price between 1,500-2k I was told by Tom, my car salesman that they would take care of it, was also told the same thing by the finance manager Nick!! So Nick doesn't work there in Chelsea anymore and Tom has ghosted me-- TWICE!! 15k w motor an trainy warranty mIght not be a lot of money for them BUT FOR ME, ITS A LOT.. !! EVERYONE has a smile on their face and nice words until the purchase is made!! Grant it, I did not go back to them within a week or two (would that had made a difference!?) that is because I was running back and forth to appointments for my mother in April, thought May would be okay to get it in there !! If you're thinking about buying a car there I suggest you make them fix whatever a problem might be because they surely won't do it afterwards.. There was no appreciation for buying at their location.. ITS A DAMMM SHAME !!

Jim was so helpful and took care of my Jeep needs quickly and reasonably priced. 5 star service all…read morethe way!! Thansks

I took in my 1968 Firebird they charged me $235 to "check it out", They ruined my brand new $1100…read morepower steering system. It's now leaking I would not recommend the shop.

Have used MDP for a couple of maintenance services as has my daughter. We are both very satisfied…read morewith the timely service and friendly staff. They keep you informed of the progress of your vehicle. Place is very neat, clean and organized.

I had to bring in my Volkswagen Golf TDI that most mechanics turn away and was welcomed with open…read morearms. I dropped my car off in the evening and the next morning Kyle called me and let me know what was wrong with my car and what needed to be done. Kyle had my car back to me sooner than I anticipated and it drives like new.

Absolutely AMAZING experience! I was visiting from up north (where I live) and had a sudden major…read moreissue with my truck. I called Tamrox 10 minutes before they closed on a Friday and they quickly arranged to help me, and also allowed me to use one of their loaner cars immediately and at no extra charge. Within just a business day or two the problem was fixed and I was on my way. The people were extremely friendly and down to earth, and the service was quick. I'll definitely be coming back here and recommending Tamrox to everyone I know. They really saved me when I was in a tight spot and I am grateful.

Took our vehicle in for a lack of acceleration and a check engine light. The only reason we took…read moreour vehicle in to Tamrox was because they offered a loaner vehicle. Otherwise we would've went to our regular trusted mechanic. They did a full inspection and we were told everything they found wrong with our vehicle. Then they discussed cost to repair said items. We were told changing the 3 coil packs on the back of the engine, and new spark plugs would fix the acceleration issue, they never made any mention that there may be a possibility that this wouldn't fix the issue. Which of course was the case, as the problem still exists today. For $3500 they replaced a rear wheel bearing, 3 coil packs and plugs, and a rear knuckle assembly. The very same day we got the vehicle back the rear wheel was squeaking horribly loud. Well apparently they put our brakes back together wrong so we had to go back and have that redone. Then they checked to see why the check engine light came back on and why it was still lacking acceleration. We were then told it would be another $3500 to replace the catalytic converter and 2 of 4 O2 sensors. Mind you the vehicle is a 2014 Explorer with over 200k miles on it. Had we known the first $3500 might not fix our issue, and we might have to spend another $3500 and it still might not be fixed. We surely would've sold the car as is to a mechanic, or scrapped it. In good condition the vehicle is only worth $6-7k. For comparison sake I asked my regular trusted mechanic what they would've charged for what was done, and it was substantially less. So much so that we could've just got a rental car and still would've had money left over, and I guarantee they would've properly diagnosed the vehicle and fixed it right the first time. You live and you learn, take it from me you don't want to go here, they like to throw parts at the problem, and they don't properly communicate that their idea for a "fix" might not be correct one. Aside from that they are ridiculously over priced compared to their competitors.

I was referred here by my neighbor, and went over to get my AC fixed, which broke during a…read moreheatwave. Brought the car in on my appointment earlier today, and it was done within the day! I was honestly expecting this to take longer, but I'm super impressed with how quickly and well they got it done! They made everything pretty easy to understand, too, even for someone who doesn't really work with cars at all. The guys working the counter were nice, too. I'm a bit anxious, but they were REALLY patient with me, which is always appreciated. Highly recommend. Can see why they were so busy earlier this summer!

I really like this place. We've brought two different vehicles here now and both times were treated…read morewith respect, their pricing is fair, and they are honest. I'm so glad this place was recommended to me.

This has been the best auto repair shop in my 40 years on the road! A bad engine nearly stopped me…read morefrom commuting to my job and Darren, Steve, Mark, and the mechanics all made genuine "above & beyond" efforts to get my car back on the road and a month later it is still running great! Thanks to Darrwn and his all-star-staff at VTA!!!!

Efficient, honest, and reliable service. 100% quality…read morework. Staff is wonderful and friendly. Owner Bill Hewitt is the best!