Absolutely AMAZING experience! I was visiting from up north (where I live) and had a sudden major issue with my truck. I called Tamrox 10 minutes before they closed on a Friday and they quickly arranged to help me, and also allowed me to use one of their loaner cars immediately and at no extra charge. Within just a business day or two the problem was fixed and I was on my way. The people were extremely friendly and down to earth, and the service was quick. I'll definitely be coming back here and recommending Tamrox to everyone I know. They really saved me when I was in a tight spot and I am grateful. read more

Took our vehicle in for a lack of acceleration and a check engine light. The only reason we took our vehicle in to Tamrox was because they offered a loaner vehicle. Otherwise we would've went to our regular trusted mechanic. They did a full inspection and we were told everything they found wrong with our vehicle. Then they discussed cost to repair said items. We were told changing the 3 coil packs on the back of the engine, and new spark plugs would fix the acceleration issue, they never made any mention that there may be a possibility that this wouldn't fix the issue. Which of course was the case, as the problem still exists today. For $3500 they replaced a rear wheel bearing, 3 coil packs and plugs, and a rear knuckle assembly. The very same day we got the vehicle back the rear wheel was squeaking horribly loud. Well apparently they put our brakes back together wrong so we had to go back and have that redone. Then they checked to see why the check engine light came back on and why it was still lacking acceleration. We were then told it would be another $3500 to replace the catalytic converter and 2 of 4 O2 sensors. Mind you the vehicle is a 2014 Explorer with over 200k miles on it. Had we known the first $3500 might not fix our issue, and we might have to spend another $3500 and it still might not be fixed. We surely would've sold the car as is to a mechanic, or scrapped it. In good condition the vehicle is only worth $6-7k. For comparison sake I asked my regular trusted mechanic what they would've charged for what was done, and it was substantially less. So much so that we could've just got a rental car and still would've had money left over, and I guarantee they would've properly diagnosed the vehicle and fixed it right the first time. You live and you learn, take it from me you don't want to go here, they like to throw parts at the problem, and they don't properly communicate that their idea for a "fix" might not be correct one. Aside from that they are ridiculously over priced compared to their competitors. read more

They're extremely considerate and thorough in their service. I was in from out of town and was experiencing trouble on the road. They provided a courtesy car so I could still get to my engagements while they serviced my car. Very thankful it was them I went to. read more

In January 2022. I took my truck there for a transmision. At the time there was a 300.00 dollar check of entire truck. All seem fine in there eyes. Comes to find out my frame was about rusted out. Tamorox said (. The fame rusted out in 14 months). Bull crap. They totally ripped me off. I will sue. 6300 dollars spent for nothing. Dan W. read more

Tamrox was awesome. They worked on my old Jeep a year ago (during the first weeks of CV-19 madness). When the repair began to fail (like I said, old Jeep), the updated repair was under a 2Y/24K mile warranty - so it was free. And - they now had a loaner car available for me to use! No cost. Just bring it back with a full tank of gas. The staff did a terrific job communicating with me. And the old Jeep runs great now! Definitely recommend!! read more

Tamrox has a wonderful team; very communicative and pleasant to work with. The diagnostics and repairs were performed with skill and I'm glad I went to them for my vehicle's issues. read more

Fixing my 1999 Honda in a desperate situation These guy rock! Had a serious brake problem with leaking brake line and fuel line. The car sits for 10 months a year in a protected garage.We come to Michigan for the fall season. Fired up the car , had no brakes and could smell gas. This is a summer only car so no exposure to winter salted roads so little rust...but it is a 20 year old car. Checked all over Jackson, Mi for someone to repair the problem...of course most every repair shop was two to four days out before they could "look" at it. These guys immediately looked at it and gave me the prognostics. The repair was more complex than the rest of the day would allow to repair so they lent me their loaner car to use so I could pick up the wife that night a the Detroit airport. All repaired the following day by 10 A.M. Granted any repair of this magnitude is expensive but i feel it was fair and has a 2yr/24k warranty on the repair. You go TAMROX To make the cost a little less painful to my wallet that also gave me a 10% new customer discount off labor!!!!! Great folks! read more

Tamrox helped me with my VW Touareg. I live 6 hours from this business, but I knew Tamrox had the experience and expertise that I could not find in my area, so my car went on a flatbed and I made the trip. The car is running incredibly well, and I am certain that I saved thousands on what would have been a very frustrating experience with my local VW dealer. read more