I took my daughter's Subaru in for some repairs, and they did a fantastic job. They called me with…read morea diagnosis as soon as they'd looked at it, gave me a cost and a time frame, and had the job done when they said they would. I thanked them and told them I'd been looking for a "car guy" and that I felt I'd found one. I took my wife's car in recently and had the same experience. I would recommend them to everyone looking for a reliable, reasonably priced mechanic that follows through on their promises. Their communication is excellent, and I feel like they truly care about their customers. I couldn't be happier.

Staff was friendly, thorough, and informative! I trust them to make sure my vehicle stays running…read moresafely.

These guys are professional friendly and do quality work for a fair price. They take appointments…read moreand stay on schedule. Modern services with technology based reminders, updates and quotes.

Very Disappointed - Be Cautious with Ultimate Auto Repair in Jackson, MI…read more I'm extremely unhappy with the service I received from Ultimate Auto Repair in Jackson, MI. I brought my SUV in for repairs, and the whole experience was frustrating from start to finish. First of all, they kept my vehicle for an entire month, which is way too long for the type of repairs that were supposed to be done. During that time, communication was very poor. I had to constantly reach out just to get updates, and I was often left in the dark about what was going on with my car. They also made me feel pressured into approving repairs that I wasn't fully sure about. While my warranty covered some (or most) of the cost, it still felt like I was being pushed to spend more money than necessary. It didn't feel like they were working in my best interest--more like they were trying to get as much money out of the situation as possible. When I finally got my SUV back after a month, I immediately noticed that a personal item I always keep in the car was missing. I know for a fact it was there when I dropped it off. It's incredibly disappointing to feel like you can't even trust the place you're paying a lot of money to. I spent a lot--a lot--on this repair, and to be treated like this just doesn't feel fair. I usually try to give businesses the benefit of the doubt, but this experience left a really bad taste in my mouth. I can't recommend this shop to anyone, and I suggest looking elsewhere if you want honest, timely, and respectful service.

They always get us right in and begin work as soon as they can. The staff is knowledgeable and…read morefriendly. The business is clean and sanitary. Only place my wife and I take our cars, from oil Changes to the big stuff. 10/10 recommended.

Top notch work, fair prices and they will NEVER steer you…read moretowards things your vehicle does not need. highly recommended

Rapids Auto Service is freaking awesome! Jake really gives a damn about customer service and takes…read morecare of his customers. His prices are fair and he does excellent work. He doesn't believe in charging people for things that they don't need just to make an extra few dollars now. I'm definitely a customer for life!

Got my car towed in and worked on at Jimmie's. Their drivers and mechanics are great!read more

I needed to get my Excursion checked out before taking it on a long road trip to southwest Florida…read more I talked to Paul in their service department and he said they would work it in. I flooded it trying to start it in the 15-degree weather, called them back and they sent a truck right over for a jump start. I drove to their Michigan Ave shop and left it there a few hours. They checked everything out, got it road ready and had me on my way. Their crew is super helpful and professional. They've won my business from now on!

I've been here a few times. They're fast, clean, and don't try and upsell me on stuff I don't need…read moreor want. Reasonable prices. I love it when a business just does the job well and efficiently.

I pull up to the middle door so of course they open the end door. I'm told that they were out of…read morewasher fluid and if I wanted to swing by tomorrow they would fill it. Funny how my receipt says it was fill but yea, it wasn't. I was told by my coworkers if you get full service they vacuum out your car, one of the reason I went there, but I guess they don't because I did get full service. No, I will not be back. No I will not recommend this place.

Fosters replaced an oil casing on my van when doing so they removed the intake manifold and cracked…read moreit on both sides where they bolted it back on. They have refused to fix replace it stating it is not a big deal.

I needed a break line fixed on my old Ranger and know very little about cars. I spoke with Dave on…read morethe phone and he gave me a very wide range of what it might cost to fix (he hadn't seen it yet) I dropped it off late Friday and it was ready Monday afternoon. Very very happy with the entire process and the price was cheaper than the lowest estimate I was given. Finding someone to service your personal property can be very stressful and I am so happy to have found an auto shop that I can trust. I will be recommending them thank you

My HONDA HHR216 self-propelled walk-behind mower was in desparate need of a new tranny drive belt…read more This movwer is very heavy and difficult to navigate without the self-propel feature. I'm SO THANKFUL that the team was able to provide me with the correct belt to fit my mower. Thankfully, the team was able to find exactly the belt I needed. I didn't realize how long a new belt was needed until it was installed. Whew! Thanks again!

I have been coming here for over 20years, it's got to be one of the best places around for parts/…read moreservice and helpful people. Just bought a plow & always service my mowers & chainsaw here. The beat staff around.