My husband's handicapped vehicle was vandalized and the catalytic converter was cut off. This happened on a Friday. I couldn't get an appointment until the next Thursday, and when they finally looked at it they could not do the work because of it being a custom exhaust. It was towed out to Kitley's and they have done extraordinary work. They have consistently been in contact with me and went above and beyond during every aspect of this interaction. The adjuster from Progressive finally looked at it (11 days after reporting the claim), and now on the 12th day Kitley's Custom Exhaust has the work completed. I am grateful beyond words. If you need exhaust work done, these people are fantastic. It is always nice to work with a reputable shop and mechanics. It is even better, when they are really nice people as well. I wish I would have come here immediately instead of trying to go elsewhere it would have saved time and frustration. read more