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    Firestone Complete Auto Care

    2.6 (54 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

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    They didn't match the tire pressure on my patch.
    Karina U.

    I got a screw in my BMW's back right Pirelli tire last week and went to a tire place around the corner from me first. They wouldn't patch it because it was a run flat and quoted me $328. Called another firestone and the guy who answered said it was ok until I reconfirmed it was a run flat and said "are you sure," at which point he said he wouldn't. Then I called this firestone and had an intelligent conversation regarding how I could bring the car in and they would check. Third time's the charm. I made an appointment but they couldn't take me the same day so I made it for the following Monday. Worst case scenario they said the tire would cost me $250, already a huge plus over the other place. I was greeted right away when I walked in and there were a lot of people waiting. It took an hour and 20 minutes while they worked on my tire. The waiting room wasn't overly spacious but they did have some chairs. I didn't check to see if they had Wi-Fi. No one provided me with any updates so I had to double check that they were in fact able to patch it rather than having to replace it. The patch itself was a little on the pricier side, I had been previously quoted at other places at $14 and $15 but it came to $21 after tax so not too much more but more. Still a lot less than a tire replacement so I can't complain too much. When I got my car back the warning lights were still on and I had to have them reset it. Not sure why it wasn't done already. After my car reset on my way home, the patched tire's PSI was higher than the others so they didn't match that properly. Overall it wasn't the best experience but I'm glad they were able to do it when others wouldn't.

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    2 months ago

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    16 years ago

    DO NOT GO HERE.they told me 700+ for two rotors and pads. laughed my ass off all the way to carquest in denville. F*ck you firestone

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    11 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    The manager, MaryAnn, is an absolute sweet heart and super helpful.

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    Rockaway Service

    Rockaway Service

    (10 reviews)

    Great service took care of my oil change and brakes, their prices were fair. They even drove me…read moredown the road to a cute coffee shop so I could wait there and get work done.

    My mom, who's a senior, needed some work done on her vehicle, starting with fixing a slow leak in…read moreone of her tires. I live out of town, so, after a little online research, I reached out to Rockaway Service due to their 5-star reviews. When I inquired as to the cost of plugging a slow leak, I was told there was no charge as it was a service they perform for free. I was taken aback. No charge? Naturally, I had my mom drop the car off. Pat and Dan were very nice. A short time later Dan called me to discuss an issue with the sub-frame. My mom's vehicle is a Jeep Compass - subframe rotting out is a well-known and common issue. I was actually already aware of this on my mom's car and had been keeping an eye on it for the last year or so, knowing it would need to be replaced at some point. Dan texted me photos of the current condition with his recommendation that I not put it off any longer. The photos he took while the car was up on the lift showed the rotting had progressed much further than I could see from my vantage point with the vehicle on the ground. I grew up working on cars my entire life: My father was a huge do-it-yourselfer, so I know my way around an automobile. I know if I'm being spoken to honestly or not. I was trying to hold off because it could be a pricey repair, but Dan was correct - I could not put it off any longer. We made arrangements to bring the car back in a week. My mom dropped off her car to get the repair done and they actually drove her to work - unfortunately, the repair took a little longer than expected (as these things sometimes tend to do - it happens) so they picked her up at the end of the day and drove her home! Knowing my mom needed the car (she a senior widow, living alone), Dan stayed late the next night, finishing the repairs and then he personally delivered the car to my mom at her house! Who does that? Both Dan, Pat and even Denise (the woman that answered the phone) were all pleasant and professional. They went above and beyond what I would consider to be "normal" service. My mom is ecstatic about how much better the car drives and I'm very happy with the pricing. I think everyone can agree that it's very difficult to find a mechanic you can trust, and cold-calling one like I did here was a gamble. But it was a gamble that I'm glad to say paid off. I can't say enough good things about the way they treated both my mom and me. I know I tend to be overly wordy sometimes... but this time it's warranted. I just wish I lived closer to them, as, based on this experience, and the way they treated us as a first-time customer, would be very confident having them service my entire families' vehicles. I have no qualms or reservations about recommending them. Thanks, Guys! Brian Dowling

    Firestone Complete Auto Care - tires - Updated May 2026

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