First of all, I will never bring a car to Miller Auto Care for any reason after too many issues…read morewith them.
I made an appointment to have Miller go through a list of things that i wanted done or checked for a new purchase of a classic car. I was told to wait 3 weeks before bringing it in, and to buy a car cover. After waiting 3 weeks, my car sat in their lot for 4 weeks before Miller began working on it. That was irritating, because I could have been enjoying my car for those 4 weeks instead of watching it sit in the lot.
Once the car was in for service, I thought that it would be kept in the garage,. but was I wrong. I drove by Miller's shop one Sunday, and my car was sitting on the north side, in the rain without my cover on it. That was aggravating, so I drove around the building to look at it on a Sunday, and my doors were not locked, and another classic car next to mine was also sitting within feet of the road unlocked. That was totally irresponsible!!!
My biggest gripe after the wait, was that Miller's mechanic who worked on my car did not check his work.
I had a new windshield wiper control module installed, and when I pressed the washer button it worked. The, when I just turned on the wipers, the pump was spraying water on the windshield. I immediately returned to the shop and the owner determined that it was a defective module. The work was not checked!!
My fuel gauge did not work correctly, and the shop told me that i had a leaky gasket on top of the gas tank that at attached to my gasoline sending unit, so they changed out the level sensor and installed a new gasket.
I took off with the car with my fuel gauge registering a nearly full tank, but 70 miles down the road, the engine shut off with my fuel gauge showing that i had a 3/4 full tank. I called the shop and was asked if I had gasoline in the tank, and I replied that my gauge was showing 3/4 full. The technician who I was speaking with told me that Miller Auto always checks the calibration of the float sensors when they change them. Apparently, once again, the technician who worked on my car did NOT check his work. Fortunately for me, the man who owned the home where my car shut down gave me a 5 gallon tank of gas. The engine fired, and I went directly to a gas station. I called Miller back to let them know That I would be returning my car to them that day. The technician waited an extra half hour for me after closing hours. I have not taken the car to another auto repair shop to actually calibrate the sensor. One of the items that i asked Miller to do when I dropped it off the first time, was to change all of the fluids. When I got my first car back, it overheated, and when I checked my radiator, all that it contained in the cooling system was water, and no anti freeze. My cars, when not being driven are always kept in a heated and air conditioned garage, and luckily it was not kept outdoors during winter weather.
While my first car was at Miller, before I got it back from them, I took a second vehicle (also an older car) to them to adjust the windows to fit tighter. The second car sat in the lot for 3 weeks before they began working on it. After 2 weeks, I picked up the car, and the "experts" at miller did not know how to adjust the door glass to make it seal properly.
I had high hopes for Miller, but now I cannot recommend that anyone wanting to have a classic car worked on use them. It was the most disappointing experience I have ever had with a repair shop!
Businesses are only as good as the person working on your vehicle, and my mechanic was less than competent, careless and irresponsible.
