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Firestone Complete Auto Care

5.0 (1 review)
Open • 7:00 am - 6:00 pm
Updated 1 week ago

Services - Firestone Complete Auto Care

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

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8 months ago

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Goodyear Auto Service

Goodyear Auto Service

(28 reviews)

It was unavoidable: my 2015 Prius needed new tires. The previous set were 6 years old and that's…read more42 years in dog years, isn't it? I was able to get a 25% discount through my insurance company on Goodyear tires and this shop was a qualified installer. When I showed up for an appointment, Jason, the manager, efficiently processed everything relating to the tires. I also asked about a brake fluid flush and fill, as well as coolant, both of which they were able to do then and there and at a price at least 30% below what the Toyota dealership had quoted. They also, upon my request, checked the brake linings as I thought that, at the ten year mark, I might need new pads but according to their mechanic, the car was still at a safe level so I can wait a while for that. I also don't drive all that much so that might also contribute to the condition of the brakes. I appreciate that they didn't try to upsell and scare me into thinking I needed to drop some 800$ on 4 brake liners. (Toyota have quoted an estimate of some $1200. No surprise there. But I think everyone knows that a dealership will be pricier than an independent shop. ) Bonus feature is that there is free tire rotation and brake check. In sum, I was sold on returning to Goodyear Auto Service and am happy to know of somewhere reliable for service that is not the Toyota service and dealership out on Auto Row on Jackson.

The service here was phenomenal. We ended up with a nail in a tire that had just been replaced…read more Both times working with them has been a pleasure which is hard to come by when feeling the stress of your only car being out of commission! The service has been thoughtful, efficient, and downright generous! It has felt like genuinely human interactions in the best possible way. Thank you!!

Ann Arbor Tire

Ann Arbor Tire

(2 reviews)

Update on the review below (original written 12/19/11): A…read morefew hours after I wrote the review below, I received a phone call from Ann Arbor Tire. The person with whom I spoke was quite apologetic for the less than stellar customer service I'd received. He stated that the person I originally spoke with should have asked me about the price I'd received. He then should have checked to see if they could match the price or come close to it. As I had already put a deposit on the tires elsewhere, I wasn't able to take him up on the offer. He had also pulled my records to check on the other complaint I mentioned in my original posting. A few days later, I quite unexpectedly received a check from them that was close to what I'd paid another shop to solve the problem. The letter that accompanied the check indicated that they'd discussed my concerns at their recent staff meeting. I'm feeling a lot better about these folks now. I'd give them a 3.5, if I could. I can't so I rounded up. 12/19/11 Disappointing -- I bought Nokian tires from here a while back. Now that it's time to get new tires again, I called them for a price quote. They're the only ones in town with these tires so, on a whim, I called a place not all that far from Ann Arbor. Same tires, same installation, same guarantees, etc. for $104 less. Amazingly, when I mentioned that I'd gotten a much better price quote elsewhere, Ann Arbor Tire didn't ask the price or offer to come down at all. I'd been seriously unhappy with the work ArborMotion did on my car a few years back; landed up taking it elsewhere and had the problem solved for very little money. I'm now a regular customer at that other auto shop. The Nokians were the only reason I had for still doing business with these folks. Now, that's gone.

Bought tires from tirerack.com and shipped them here. Ann arbor tire called when they arrived,…read morescheduled me for 3 days later, and dropped me off back at my apartment so I didn't have to wait at the shop. They picked me up, washed my car for free, and were courteous and professional. A+ service

Firestone Complete Auto Care - tires - Updated May 2026

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