The employees spent time to explain my issue and fixed one of my tires for free. These guys offer…read moregood customer service. I will definitely visit this location in the future!

Bought and paid for new tires in February. Went to get an oil change somewhere else; they told me…read moremy tires were old. I told them that was not possible, as I had just been to Discount Tires (this Ann Arbor location) 6 months prior and had my receipt to prove it. Went back to Discount Tires to have them check, and they had not changed my tires. So in February, I had sat in their store for over 2 hours, paid over $1200, and NOT received any new tires. Then in August, when I went back and they put the correct tires on, I asked about some type of refund, since I had been driving on old tires for 6 months when I thought they were new, and if the oil change guy had not told me, I would not have known. They told me that that was not possible since it was over 30 days, even though it was over 30 days because I assumed I had new tires on. I could have popped a tire, been in an accident during winter, and they also just did not do their job. Terrible experience and will not be going back. Oh the story gets better. 24 hours later I left for a trip 1.5 hours away and my tire popped within 10 minutes of the drive. Horrible horrible experince, service, and quality. How does a brand new tire pop so fast. Probably because discount tire rushed the job that they were supposed to do months ago. I will never be recommending anyone to this location.

I have mixed feelings but overall not satisfied with this shop…read more Have had our vehicle serviced a few times here for alignment and oil pan (gasket?) repair. We were referred by our specialty auto place that doesn't perform alignments. Alignment went ok no problems after. The 2nd service for leaking oil pan repair. (Our specialty auto place was not available & teen son needed the car to drive back quickly to college an hour away). Brought car in. They held for a reasonable amount of time to get work done. Repair seemed to go well. With significant cost (probably typical cost). However when we returned to our specialty auto place we were told there was a complete mess left of the oil pan repair! We were advised to return the car to Firestone for a redo of the original repair! As well I had to confer directly with the manager (very accommodating) because the receptionist/shop clerk was very evasive when I initially called to request the redo!

My tire sensor came on right I was about to make my 220 mile journey home. I pulled into the…read moreparking lot and the front desk staff were friendly and immediately asked one of the mechanics to assist and check my tires. Carry was very helpful, checked the pressure on all my tires, adjusted to the right level and send me on my way! If I didn't live so far away, I would have purchased new tires there. Thank you for helping me in a pinch today!

Always helpful even when "it's not my job" would apply to many people…read more They removed something that was dragging under my car for nothing. I tried to pay and they waved me off. I am a loyal customer for years and even when I moved I still came back for that reason.

It was unavoidable: my 2015 Prius needed new tires. The previous set were 6 years old and that's…read more42 years in dog years, isn't it? I was able to get a 25% discount through my insurance company on Goodyear tires and this shop was a qualified installer. When I showed up for an appointment, Jason, the manager, efficiently processed everything relating to the tires. I also asked about a brake fluid flush and fill, as well as coolant, both of which they were able to do then and there and at a price at least 30% below what the Toyota dealership had quoted. They also, upon my request, checked the brake linings as I thought that, at the ten year mark, I might need new pads but according to their mechanic, the car was still at a safe level so I can wait a while for that. I also don't drive all that much so that might also contribute to the condition of the brakes. I appreciate that they didn't try to upsell and scare me into thinking I needed to drop some 800$ on 4 brake liners. (Toyota have quoted an estimate of some $1200. No surprise there. But I think everyone knows that a dealership will be pricier than an independent shop. ) Bonus feature is that there is free tire rotation and brake check. In sum, I was sold on returning to Goodyear Auto Service and am happy to know of somewhere reliable for service that is not the Toyota service and dealership out on Auto Row on Jackson.

I came away from a $700 job believing that I had been treated fairly and that they were honest…read more The work was done right. Can't say much more than that. I'll be using them from now on.

Abbott was a lifesaver! Brian was so helpful and spot-on with his diagnosis. They were very…read moreefficient during the entire process; getting the initial done ahead of schedule and completing all of the work as promised. Abbott was honest and fair. HIGHLY RECOMMEND!

Update on the review below (original written 12/19/11): A…read morefew hours after I wrote the review below, I received a phone call from Ann Arbor Tire. The person with whom I spoke was quite apologetic for the less than stellar customer service I'd received. He stated that the person I originally spoke with should have asked me about the price I'd received. He then should have checked to see if they could match the price or come close to it. As I had already put a deposit on the tires elsewhere, I wasn't able to take him up on the offer. He had also pulled my records to check on the other complaint I mentioned in my original posting. A few days later, I quite unexpectedly received a check from them that was close to what I'd paid another shop to solve the problem. The letter that accompanied the check indicated that they'd discussed my concerns at their recent staff meeting. I'm feeling a lot better about these folks now. I'd give them a 3.5, if I could. I can't so I rounded up. 12/19/11 Disappointing -- I bought Nokian tires from here a while back. Now that it's time to get new tires again, I called them for a price quote. They're the only ones in town with these tires so, on a whim, I called a place not all that far from Ann Arbor. Same tires, same installation, same guarantees, etc. for $104 less. Amazingly, when I mentioned that I'd gotten a much better price quote elsewhere, Ann Arbor Tire didn't ask the price or offer to come down at all. I'd been seriously unhappy with the work ArborMotion did on my car a few years back; landed up taking it elsewhere and had the problem solved for very little money. I'm now a regular customer at that other auto shop. The Nokians were the only reason I had for still doing business with these folks. Now, that's gone.

Bought tires from tirerack.com and shipped them here. Ann arbor tire called when they arrived,…read morescheduled me for 3 days later, and dropped me off back at my apartment so I didn't have to wait at the shop. They picked me up, washed my car for free, and were courteous and professional. A+ service

Had a flat on the interstate and Pete and staff fit me in for a new tire just before close…read more Definitely recommend A2 Auto Center.

I had to get my oil changed last minute, they were gracious enough to squeeze me in and they were…read moreSO friendly and quick, AND that's not even to mention that the price is unmatched. This will definitely be where I go from now on!!

The ignition switch on my 2014 Jetta got sticky. Replacement was expensive, but, as usual at…read moreStadium, their appointment times were firm, they replaced the ignition, which works smoothly now, replaced the plugs and flushed the brake fluid. They also (often it's the small things) got rid of a maintenance alert I'd been unable to erase. Thank you. They always do solid work, and it's a pleasant place.

Mini Cooper engine shut off while going 70mph on the highway and would not restart. Got towed to…read moreStadium Auto Service but they could neither replicate nor diagnose, let alone solve the issue. They had the audacity to suggest several thousand dollars in unnecessary repairs but simultaneously issued a disclaimer stating that they could not guarantee any if these repairs would fix the problem. I was still charged the diagnostic fee despite having nothing to show for their "work," and I got an oil change out of pure necessity. Setting $400.00 on fire would've been more productive than the help I received from TJ and staff. And I still had to drive away anxious at the thought of the car breaking down on the highway again. To top it off, there is now a completely new code showing up that Stadium either caused, didn't check for, or neglected to mention. I'm ashamed to admit that these so-called honest experts totally ripped me off, but they would have made my situation way worse if I had approved any more of their recommended repairs. After my experience, I wouldn't even trust them to fix a microwave meal.

Five stars for the Belle Tire team on Jackson Road in Ann Arbor! Everyone was incredibly pleasant,…read moreefficient, and communicative throughout my visit. After finding a screw in my tire, Kyle was fantastic and worked with me to get everything taken care of between my conference calls. A special thank-you to the "stand-in Kyles" who helped when he wasn't available--you know who you are! The entire team went above and beyond to make a frustrating day so much easier and genuinely pleasant. I can't thank them enough for the outstanding service and care. I highly recommend this location!

They set up a time for my car's tire rotation, and they completed it very quickly, with no upsale…read more Jerry was very kind and professional.

I had a happy experience at Hoover Street Auto Repair. Eric and Ray are very nice and helpful. I…read morewent there mainly to get service for the brake of my car. They gave my car a very thorough inspection and took care of it within a few hours. Amazingly quick, and fair price. Previously at Midas I was told that my car has issues with brakes plus so many other mechanic problems, and I got a ridiculously high quote (apparent oversale), so I bought the car to Hoover Street. I wish I could find out this shop earlier to save much trouble. I myself will leave Ann Arbor soon, but I will recommend the shop to my friends! Thanks guys!

They tried to charge an extra $192 to clean non-existant battery corrosion after replacing the…read morestarter- battery was almost new. the only good news was that they backed off when I got in their face about it.

A barber, a butcher, a taxman, and a mechanic are critical for hacking life and I found one of…read morethose today...I recommend Maize and Blue as honest and reliable auto service pros. I had what appeared to be two issues with my vehicle this week, John was able to run a diagnostic isolate that it was just one of the two (no effort to up-sell) in 30 minutes. He gave a very reasonable quotes ( parts at the same price as I would have paid from any auto-supply store) and he got everything done in two hours, they also waived the diagnostic cost for using them for the repair, and I have peace of mind that there aren't other issues. Thanks for the quick service.

I take all my cars here ! Great service on all my cars for 3 years now! John is very thorough and…read moreIsa very professional. They have both earned my trust and loyalty. Thank you guys!