I went to Victory Lane on Ellsworth because my mom's "Change engine oil soon" message was…read moreappearing. She has been ill so her car had not been driven 3000 miles (only about 1000) since the last oil change Ken at Victory Lane helped me get the message turned off and did not charge me for his assistance. (Embarrassingly I did not even know how to open up the hood of her car and he helped me with that too) I don't live here, but while I am here, my mom's and my daughter's cars will be brought to this Victory Lane when they're in need of an oil change. I feel confident these vehicles will receive the service they need from honest, caring, trustworthy folks like Ken Thank you so much, Ken, for taking away the stress of the change oil light being on and for not having me pay for an unnecessary oil change! Mom's car will definitely return to this Victory Lane when we reach the 3000 mile mark!

Ypsilanti Mi 2216 E Ellsworth Don't ever take your vehicle…read morehere for work! My daughter took her 2016 Cruze there. She was told it would be $70 for oil change and tire rotation. They charged her $140!!! ALL THEY ARE DOING IS TAKING ADVANTAGE OF YOUNGER WOMEN! I tried calling and talking to a manager. Of coarse he doesn't come in until 1pm. TERRIBLE CUSTOMER SERVICE! The guy I spoke to was a real azzbag! He told me to start changing the oil myself! My daughter has the car 120 miles away at school! Real nice guy... Again! Don't ever go here for work!

This is THE KINDEST business I have ever been to…read more I drove in after getting a flat tire on the highway yesterday afternoon. They plugged up my tire, made sure I knew what happened to it, and sent me on my way to get it changed. It was quick. They were kind. This kind of service doesn't exist anywhere else today. I could not recommend them well enough. Thank you again to everyone who helped and made sure I could get back to traveling.

This place is the Chick-fil-a of oil changes, I don't know how else to describe it. I never knew…read morean oil change could be so pleasant and seamless. You pull into the bay, are immediately taken care of, they have a full crew of attendants helping you. You're in, before you know it, you're done. And it's the best price in town. On top of that, they're super nice. 10/10!!!

My daughter came for a visit 4th of July weekend with pulsing brakes on her car. Brought it to Joe…read morebased on good reviews online. Worried that it couldn't be done before my daughter has to go back home, Joe was able to squeeze in a reasonably priced full brake job in just a few hours. He actually pulled out a car off a hoist he was working on to do my daughter's car. Joe is a great personable, friendly Veteran who did a great job. He also didn't try to upsell me on anything (he said the rear drums were still good, just needed some cleaning which he did). Will definitely go back and recommend Joe to my friends. Thank you for your service Joe!

Excellent experience. I spoke to owner, Joe, a kind person…read more I needed four brakes and rotors installed on my Toyota Prius. Made an appointment and job was done in two hours. Highly recommended!

Had another great experience at Choice Quick lube. Vince and his team are highly-qualified, honest,…read moreand customer focused. They always go above and beyond. My kids and I have stopped in to get fluids topped off, air in tires, under engine sheilds reattached, all for no cost. Who does that? This isn't just an oil change place. They are a full service mechanic. Over the years, they've dealt with AC issues, suspensions, brakes, radiators, and even repairs to my Audi transmission!!! Just an all around great experience!

I asked the owner about using quality parts for foreign (German) cars, are they as good as…read morecertified OEM ones, he has yet to reply. Also, my brakes replacement project is not urgent, so I can wait a bit longer. I put a 3 stars because I don't know, & I can't leave blank with NO star. Need to state this if someone is checking this shop.

I recently was having issues with my transmission and I was sceptical about any transmission shop…read morebut I went to AAMCO because they have been at that location for 20+ years. I know I needed a rebuilt transmission but the dealership wanted 2 x the price. Keith and his staff where flexible and great with communication. I had the work done and it was delivered as promised. Transmission work isn't cheap but you get what you pay for and I recommend AAMCO. Came with a 1 year warranty but I'm confident that I can get another 150k miles out of this truck. Thanks Keith and Team at AAMCO!

I took my 2014 Malibu in and paid $89 for diagnostic test was told I needed to have my transmission…read morerebuild 4000.00. Told them I would come get it l. Towed it to Feldman Chevrolet did a diagnostic check and told me it was my stop start battery?? How is this possible? Update. They were correct other place was wrong. Please accept my sincere apology for this negative review.

Came here on a Saturday morning around 10am to find all the bays were full (good sign people trust…read morethem). Waited maybe 5-10 minutes?? A young gentlemen came out to greet me, apologized for the wait, and told me which bay was opening soon. Really appreciated being informed! Got the usual full high mileage service & price I get elsewhere; so that tells me I'm not getting jyped. I overheard a conversation of service recovery in the bay next to me. Staff was very courteous, helpful, and understanding when a difficult situation came about. Professional and non confrontational. Thorough check of all lights and tires. Boss man came over and checked to see if I was doing good AND came to help his team. As a leader myself, I like seeing managers in the thick of it. Staff were also helpful to each other and respectful. Great communication. Sam was a great tech! Entire service took about 10-15 mins; which I'm not complaining about. I'd rather have quality over quickness. But it was nice to have a bit of both! Highly recommend!

I always change my oil myself but the weather came in early this year. I was very happy with the…read moreservice today. I was impressed with Josh, sharp guy. Since I was going to do the oil change myself i already had the oil (full synthetic) and filter (pre soaked with oil in it). No problem! I got the cheapest service to save some money. They even gave me a small discount for providing my own supplies, Nice touch. I had a Military discount or Senior to choose from.

These guys are the best. I was moving from Ann Arbor to California and needed to get my timing belt…read morereplaced. I called (literally) the day before I was leaving for my road trip. They got me in the next morning and my car was good to go by the time I got off work that same day. They are also honest and one of the few places in Ann Arbor that adhere to mechanical standards. The work-hour standard for a timing belt is 2.5 hours. I called over a dozen other places in Ann Arbor and got estimates from 3 hours up to 7 hours! Bernard told me that they would only charge according to the standard and that "if it takes longer, that's our problem, not yours." I made it to California safely and I owe it to these guys. I only have positive things to say about my experience! Bernard is the man!

Guess they bought this shop from the old Ann Arbor business. I was quoted a good price for a job…read moreand took a chance. Took it in for a 1 day job. 5 days later...guess their mechanic walked off. Yikes. Going to rescue my car and pick it up. Out Uber fare and need to start over .

Best service I've gotten since coming to Michigan; moved here at the end of 2017. I try to get my…read more2003 Jeep Wrangler serviced and inspected every 3-4 months. Had me in and out in an hour and everyone was very personable. I asked for a general inspection and oil change and they managed to find things that the local dealership hadn't in nearly two years; going above and beyond to make sure everything was double checked and taken care of. Mechanic even went ahead and took care of grease points, tire pressure, and other little odds and ends I wouldn't have recalled to ask for. He also would double back with me to inform me about things he found and recommended getting serviced and/or replaced, showing me the proof of why and offering options. I ended up giving him the go ahead on everything. It was nice to feel involved and informed every step of the process while knowing exactly who was working on my car. They didn't even mind that I just hung around nearby while the work was done, which shows a distinct level of confidence and trustworthiness. Would definitely recommend!

This places has moved to Michigan avenue, there is another auto shop in its place on Washtenaw…read more This is a review of Auto One on Michigan ave. they charge $13 for credit card transactions. They also upcharge parts by 400%, stay away. On top of all that they have the audacity to tack on a sir charge. As far as speed they are terrible. Stay away from Auto One on Michigan ave, their new location.