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    Fischer Honda

    2.1 (70 reviews)
    Open 7:30 am - 6:00 pm
    Updated 1 month ago

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    Ann Arbor Fire Department had to come out before vehicle could be towed to service center.

    I purchased my vehicle at this dealership seven years ago and have remained a loyal customer despite living closer to another Honda dealership. However, the service I have received over the past year has been less than satisfactory. Most recently, my vehicle was brought in for a routine service, recall check, and brake replacement. I anticipated that the car would be returned in excellent condition; instead, it came back with an array of issues that were not present prior to my visit. I returned to the dealership twice to have these problems addressed--issues that, in my opinion, should not have been missed if the mechanic had performed a thorough inspection. A few hours after my second visit, I noticed yet another problem: an EVAP warning, which typically indicates a leak or loss of pressure in the fuel vapor system. I called the service advisor to inform him, left a voicemail, and gave him adequate time to respond, but he never returned my call. After driving around a bit, I noticed a persistent gasoline smell. The car smelled like gasoline when I picked it up; however, I chalked this up to be residual vapor from the fuel pump replacement they had performed. This was not the case. I investigated where the smell was coming from and discovered copious amounts of gasoline leaking from my fuel tank. The leak was so severe that the Ann Arbor Fire Department had to respond and apply fire retardant before the vehicle could be towed to a new service center. There, technicians found that the fuel pump had not been properly secured and the O-ring was dislodged--yet another careless mistake made by Fischer Honda. Dealing with them has been an absolute nightmare. They have not offered any compensation for the work done at their dealership, despite the risk of harm their negligence posed. Reimbursement for towing and repairs was made nearly impossible and was offered only on the condition that I sign a legal agreement not to share my experience. The professionalism and workmanship at Fischer Honda are abysmal. Let this be a cautionary tale: avoid this place at all costs. Go to the folks at the Honda dealership on the other side of US-23-they'll treat you with common decency and get the job done properly.

    Monica K.

    Interesting situation at Fischer Honda --- took my car in because it hadn't started. I'd called AAA road service, they took, on a lovely spring day - 55 min to have someone come out -- so finally after waiting 50 minutes and not having heard they had a truck on the way.. I tried again and it started. Concerned about the possibility of finding my car 'dead' to start again at some inopportune time... I took it in to Fischer Honda to let me know what they thought the problem was. They charge 160 for the 'diagnostics' -- to be applied to anything they do that they recommend is what I was told. They determined after testing that the battery was defective. (this had been put in by AAA a year 1/2 before). They also said, well we can replace your battery but its still possibly under warranty with AAA - So I asked them if I cked with AAA but decided to have it done with them would the credit apply if I brought it back to them to do - Sure. So I spend hours on the AAA thing and they send a guy out who tests the battery on their lesser sophisticated equipment and he says the battery cks out okay. Sorry he says, this is what the tester says, and I follow protocol and I didn't bring this size battery with me either.... Okay -- so back to Fisher to get the battery replaced with a 160 credit toward it, and I specifically recall asking - what the price of a battery would be thru them and then, said well with the credit then that wouldn't be bad - he nods. So I take it in ---- they do the replacement and charge me 200+ with no credit applied --- and I tell them that they forgot the credit - and the manager comes out and does this smarmy thing. Even tho his employee on the desk tells him that yes I was told that I'd get a credit for any work they had recommended.... he says 'well we do a battery test for free' so your battery doesn't count..... and tells me I'm being manipulative wanting to apply the $160 fee toward the battery replacement. "Now you tell me" - eh? So I tell him, first - you're kidding, right? No he's not. So --- okay --- take your battery out then, and put my old battery back. I am not going to pay you over $200 for a battery this way after you guys were so misleading and basicly dishonest. I'll definitely spend the time to go somewhere I can trust for honesty and having basic 'goodwill' sense. How many hours? Sheesh. Well lesson learned and a reminder ---I had forgotten why I took my honda for years all the way into Ann Arbor to Japanese Auto Professional.... but its all coming back. Honesty in Business. A rare thing anymore. Well I posted this to facebook where I have @2k followers and a friend who lives in the area but who is vacationing in Paraguay responded that she was glad to see this as she'd planned on going there to buy a new car when she returns to the states and now knows to go elsewhere.....

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    I have purchased 5 vehicles from Fischer Honda over the past 20 years and have been pleased with the sales and service departments.

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    Jeff, I will be reaching out to you directly about this. Thank you

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    Thank you for choosing Fischer Honda Scott

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    Becky R.

    Thank you Angela for choosing Fischer Honda

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    Thank you Liz for choosing Fischer Honda.

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    8 years ago

    They are sending papers to my dad who has been dead for over 2 years, not the best business strategy I'd say.

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    Page 1 of 2

    Ask the Community - Fischer Honda

    Review Highlights - Fischer Honda

    Having been to both, and based on what I know, I strongly recommend this Honda dealership over Germaine Honda in Ann Arbor.

    Mentioned in 12 reviews

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    My entire family have been loyal Williams Brothers customers, purchasing multiple Jeep, Dodge, and…read moreRam vehicles from this dealership since shortly after they opened. My dad's 2022 Ram 3500 diesel developed a recurring DPF issue that was documented here four times in six months. Each visit, they performed temporary fixes and cleared codes without resolving the root cause. When the DPF finally failed completely, they quoted him $3,012 and said no warranty covered it. My parents questioned this, and we collected documentation and sent it to the warranty company and dealership. We requested a denial in writing. Matt Williams reached out and wanted to schedule a meeting and suggested we trade in the truck. We continued asking for the denial in writing and he never provided one. He told my parents they 'just didn't want to pay.' Meanwhile, the manufacturer had already put out a bulletin identifying this exact problem as a manufacturing defect. The dealership never mentioned it. We did our own research, put together the paperwork (the same invoices and service records the dealership already had) and sent it to the warranty company ourselves. The warranty company reversed their initial denial and approved the repair. We took the truck to Monroe Dodge, where it was fixed under warranty within a week. Our cost was $350 instead of $3,012. Monroe Dodge assigned a senior diesel mechanic, found a more thorough repair was needed than what Williams Brothers quoted, covered extra parts at no charge, and offered shuttle service. Night and day difference. If we had trusted Williams Brothers and not done our own research, my parents would have paid over $3,000 for a repair that was covered the entire time. After years of loyalty and hundreds of thousands of dollars in vehicle purchases, this is how they treated us. We will never return.

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    Fischer Honda - car_dealers - Updated May 2026

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