My friend got her car at Twins was very satisfied with her car and the owner did what the salesman…read morecould not with insurance for the car. I am glad that salesman is no longer there Mr. "Russ" was a joke their organization is much better off without this sales person using religion all the time, was very unprofessional. The Twin owner went over and beyond to save my car sale. always go to the owner not the menuion.

RUN AWAY!!! Over priced cars for $17,000 with $12,000 or more in interest. Then lie and say "you…read morecan refinance in 6 months". Don't make the same mistake i did. I'm paying a new car price for a 2021

My husband and I were dragging tail after weeks of looking for a good used vehicle Our last stop…read morebefore we went home to cry Was prime time auto. Lucky for us too. We we're blessed to meet Gus. He's honest , fair and friendly. Thank you Gus Denise and Adam

As with any used car purchase a thorough inspection inside, outside and UNDER the vehicle should be…read moredone by the buyer or someone the buyer trusts. Yes, most all dealers of used vehicles will paint over rust, throw a bedliner in a truck bed to hide rust and rarely disclose any mechanical and/or electrical issues. With all that said, Prime Time Auto Financing LLC in Farmington Hills seems pretty decent and we were able to negotiate a fair price on a truck. Will we experience issues? Maybe so, but not unexpected when buying a used vehicle, so far so good though. Do not be afraid to talk them down in price here, stand firm and do your research on the vehicle you are interested in purchase. Thank you to Josh for coming back around on the original agreed price as well as working with us to reach the agreed price.

First I went to their FARMINGTON location. I found the car I wanted online and sent in my…read moreapplication. Jeannie called me back within an hour with an approval (and my credit sucks). She sent me the Carfax right away by email! I don't know what other reviewers were talking about no pre-inspection allowed. Jeannie was more than happy to accommodate me in allowing me to take the vehicle to my own mechanic before I ever signed a thing! Most dealers will not let you do this. After I got the "ok" from my mechanic, I let Jeannie know the A/C wasn't working, she would not let me take delivery until it was fixed. I was impressed, this is not your typical lot. When I arrived the next morning, all my paperwork was ready and I was explained everything while Jeannie signed me out. I got the one year unlimited mile, power train warranty and great financing that fit my budget exactly. I told her where my payments needed to be with the money I has to put down and she got it for me. Very impressed- this is a great place to get a used vehicle without the stress of worrying if you are getting scammed or not. Quattro Motors in Farmington on Grand River is the real deal! I want to thank Jeannie especially for such a great experience. Highly recommend to anyone.

I have purchased 3 cars from Quattro Motors FH location with the help of Jeannie, she is absolutely…read morethe very best! Very honest and Very Trustworthy. The cars have always been VERY CLEAN and we'll maintained. I highly recommend you see Jeannie at Quattro Motors in FH.

My son purchased a vehicle from this dealership a 2010 Mini Cooper and he put 500 miles on it. A…read moreweek later it overheated only to find out it needs a new engine. Rashard had it towed one of their shops and they gave my son the car back saying it was fixed only for it to do the same thing. My son had it taken to another shop which they could not fix because they did not have the parts which are very hard to find for this type of vehicle. Rashard had it towed back in January of 2022 to one of their shops for it to sit there because the mechanics are out because of covid. They play a mean game it will be a year in April that my son had this car and have only been able to drive it 5 times and still have to pay a car note on it. He paid over $6.000 and put $2,000 down. It's very sad that this dealership has no integrity they dont return your phone calls. I even went in to their place of business and still have not received a phone call back. I did everything possible for my son who served our Country in the United States Marines out here trying to make an honest living. He needs a vehicle to get to work!. I do not recommend this place its like walking into their place of business and putting your hard earned money into someone's hands and walking out with absolutely NOTHING. They are SHYSTERS and I will add more to it before I take it back. They will say as they do to many customers it's been a year like you have not been trying to get in touch with them again its a mean game that they play.

DO NOT GO TO THIS PLACE Where should I start? so I bought a BMW X5 CASH (5 figures!) TWO months…read moreago from these people. (My salesperson was Rashad) TWO weeks after I bought it my engine light came on. So I took it back to them and told them I don't want that car anymore cause ain't no way my engine light should be coming on. Rashad told me that it was because I put 89 gas in it twice. (Mind you on the gas cap it says I can use 89) so I waited a while a couple weeks later I go back cause ITS STILL ON they told me to take my car to their mechanic to see what's the problem. They said I needed a tune up and they flushed my gas tank (blah, blah, blah) and said my light wouldn't come on anymore. Soon as they were done I turned my car on and the light CAME RIGHT BACK ON. Then they said it takes a while so I waited.. month later my light is STILL on. Took it back to them and they had my car for 2 hours doing nothing but blaming me as to why my engine light coming on (still saying it was my fault cause of the gas) so I told them I'll take it to the bmw dealership and to put my engine back together. Took it up there right away and they told me that it's impossible for my engine light to come on cause I put 89 in there! But I knew that already. They told me they wanna run a test to tell me if I have a bad engine. Here it is 2 weeks later and they're telling me that my motor is going out which is gonna cost me $4-6 THOUSAND. When I just spent $15k on this damn truck. I'm PISSED. Oh and my paperwork said I had 22k miles LESS than what I drove it off the lot. STAY AWAY FROM THIS DAMN PLACE. I'll be posting this on all of their business accounts!

Ms Ashley Watson went above and beyond. Found me the car I needed and the after-sale care is…read moreexcellent. No 'arm-twisting' sales. She fixed a few last-minute concerns, so I have no complaints. Lots of cars here so you're bound to find what you need. I only wished this particular car would have come with a 2nd key fob, but otherwise it's all good.

Enterprise Car Shenanigans is a liability to the Enterprise name…read more Oversight by Enterprise corporate would be a good thing. Would be a necessary thing. Would be required. Enterprise would be wise to see if the regional managers are misusing and abusing the brand name to fulfill personal and private agendas and if they are actually following protocol or doing whatever the hell they want without regard to anything, anyone but themselves. I'm missing a $1000 dollars deposit and no car. When a customer puts a deposit on a vehicle, that means they are interested in that vehicle, and are going to purchase it, full payment. They dont expect to come back p and be told "Oh someone else wanted that car" and have the rug be pulled from under you without a warning of any kind. And your money disappeared. Not refunded. You Enterprise know what it is your "representatives" are doing ? You may want to reel them in and make sure their behavior is in line with corporate policy. Would strongly urge Enterprise to come take a look at "Detroit Hustle" monkey business of misuse and abuse of privilege and position to fill personal private needs. I would NOT recommend Enterprise Car Sales. Move on. I'm still missing that $1000 deposit. Never bothered to return it. So unless you want a letter from the district attorney about theft of customers money, I suggest you refund that fee for services not rendered. The "Detroit Hustle" is way too strong here @ Enterprise Car Shenanigans.

************************* UPDATE **********************************…read moreI originally posted a 1 star review due to reasons below, if you check my original review. But FRED (my salesman), SEAN (the manager), and JOHN (independent mechanic). These 3 guys went above and beyond to resolve any issues I have had with the dealership and their service department. Both Fred and Sean reached out to me after they found out about all the issues I was having. They weren't able to negotiate anything with their service department, so they hooked me up with an independent mechanic instead, which is near the area (Advance Auto Center), and they spoke with John the owner/manager. They were able to fix all the problems on the car at no cost to me ($1,400 worth of repair), that is also because I have purchased an extended warranty for the car. Needless to say, I was a very happy man after that. I honestly believed both Fred and Sean deserve a raise for what they did and how they handle their customers, they turned a horrific situation into something more manageable. I definitely recommend buying a used car from Fred, but make sure to also purchased their extended warranty, it'll be worth it in the long run, trust me from my experience. But I'm still deducting a star because of the experience I had with their service department, they need more training on how to handle situations like this. ********************** ORIGINAL REVIEW *************************** First off, let me start by saying that the sales department for used cars is top notched. Fred helped me out on getting a car on the very same day. He took care of us like family throughout the whole process. I purchased a used 2013 cadillac ATS, although i have to get financing through my university because of the better rates, Fred still did his best to get me financed through their banks. With that being said the rest of my experience was a horrific nightmare. Not even a month after my purchase, the car had already started breaking down, and in under that month I have made several trips to their service department, on which they just turn me away saying they could not do anything about it. On the first week, some of the light bulbs started not to work, and they said that they don't have those type of bulbs, so i had to get them fixed out of my own pocket. Then the brakes started making loud noises when braking and the wheels also make noises when accelerating. And guess what! Again the service department told me that I have to get the brakes and tires changed out of my own expense. Then here comes the biggest issue, within just over three weeks of driving the car, the engines keeps over heating, it turns out that there was no coolant on the reservoir and that there was a very tiny leak coming from under the car. After filling it up with coolant, I observed it for few days and the reservoir is still almost full, and there was only few drops of leak coming from under the car. Meaning, that it already has this issue even before i bought the car, there is no way that it went through that whole tank of coolant within just few weeks. Either they failed to inspect for any leaks or they haven't topped-off of the coolant before it was sold to me. Now the car doesn't even run properly, it shakes during idle and it won't even accelerate without stuttering. And so just like the other times they told me that i'm all out of luck because they only handle toyotas and not cadillacs. If that's the case then why sell other branded cars if you only deal with toyotas. With that being said, it's absurd that after shelling out over $19k on a car, you'd expect that the car will last at least a year before any major breakdowns. This one didn't even last a month. I would also understand that they can refused me service if i bought the car months after. This was just weeks old for crying out loud. And it also shows it comes with a month warranty on the sticker on which they didn't even honor. In short, i'm out of $19 grand after driving the car for only 3 weeks.

Kyle(service) was great, kind and professional. Very knowledgeable and fixed all my issues, 2014…read morecorolla. Kudos to the whole service team, Kyle and Ainsely are perfect!

I drove my car in for service and told them it wasn't starting on its own. They told me I needed a…read moreCadillac converter and it was gonna cost me $1100 I took it to another shop and it was just a battery that cost me $200 and that included installation

Avoid this shop at all costs. I was told that my brake pads were at 20% on a car that was only a…read moreyear and a half old. But they could take care of it for $270. I'm old enough to question their assessment and sure enough, the dealer said the brakes were at 80%!!!! I wonder how many people they take advantage of. Honestly they should not be in business.

10/10 recommend. These guys are honest and personable. if…read morethey are not able to do something they will tell you, if something is going to be more money or more time (especially with foreign cars which I have) they are totally transparent and up front about it. I took my car here 3 DAYS after I took it to Walsh's for my breaks and rotors. Walsh's assured me they checked all my breaks and rotors and charged me $800, then they went out. Best Auto did the real thing and charged me around $375-$400 and my car has been perfect since.

Customer service is terrible. I'd give it a zero but that isn't an option. I had an appointment…read morewith Abn motors to finance a car that I'm trying to get. My appointment was at 10 but I called him asking if I can come in at 3:30. I have a disabled daughter that I have no one to watch( until 3pm which was last minute) and I didn't have her stroller to be able to take her with me at the time, he began to explain that 3pm isnt a good time stating I have to be there early on the weekends and right when I was getting ready to say I'm about to just walk up there he began to cut me off and instantly he started berating me about being on time and using Inappropriate language saying I needed to get my s**t together and get my life on track. I instantly hung up. That is the worst customer service I can possibly even think about

I purchased a car on September 27, 2001. 2013 Chrysler 200 with a Wynn's Plus+ Deluxe Coverage…read moreWarrant. First problem was on October 5, 2021 I needed Cooling System Labor and Flush also replaced alternator belt. Total cost $1,234.73. I paid $653.44 and the warranty covered the rest. Next incident occurred on November 17, 2021 car ran hot had to park, checked it the next day after cooling overnight the engine light was on. Had it towed the shop that evening. Next day I was informed the engine overheated, head gasket 3 CYL failure and Engine Replacement suggested. The warranty people (Wynn's Extended Care, Inc.-6303 Blue Lagoon Drive, #225-Miami, FL 33126) told me I needed to authorize and pay for the engine to be disassembled to determine what caused the problem the cost $1500. I declined to do that and have filed a claim with BBB and seeking to take legal action against the warranty company. The dealership washed their hands completely and offered me no assistance at all. I will never purchase another car from ABN Motors 25133 Grand River, Redford Twp., MI or buy a warranty from Wynn's Extended Care Inc.