Will never take a bike here again!…read more It took them six weeks to do a tuneup on my motorcycle and it ran worse going home. I removed the plugs and they are completely fouled who does a tuneup and doesn't replace the spark plugs???

After years of experience with other shops, these guys are my favourite by far. They really take…read moregreat care of their customers.

The staff basically acts like customers are an inconvenience. I mean they got lots of good stuff…read morebut if staff is unwilling to help how can I buy anything.

andrew, who helped me since day one of my journey into getting a motorcycle, made my life easy,…read morecool dude, super patient going beyond what he needs to do just to try and help you with whatever you are wondering about a bike, price, color, weight, literally whatever you need, he's an awesome dude and couldn't have gotten my first bike without his help.

I got tired of dealers especially for routine motorcycle maintenance and found Thunder Valley…read morePowersports last Fall. I called to make an appointment, and right from the beginning, I was impressed with how friendly and professional they were. They were flexible and were willing to accommodate my schedule. Carl, the owner and primary mechanic was pleasant and knowledgeable, and answered all my questions without making me feel like he was rushed. I appreciate that. He even pointed out a couple of items that needed attention at my next visit, but I never felt he was trying to pad the bill and do unneeded repairs. Yesterday, Carl installed new tires and changed the brake fluid. Again, everything was done professionally, ahead of time, and as promised. Unlike the dealership, Carl did NOT scratch my rims - Thanks, Carl!!! And thanks, also to Fran in the front office who handles calls and makes appointments; she is a definite asset to the business. If you want reliable, professional service done on your motorcycle, give Thunder Valley a try. I hope to keep them as my go-to place in the future.

So glad I found TVP! I have older JPN brand motorcycles needed services and TVP did great job!read more

Took my 2006 streetbob to get a 107 build. Thanks to Profile performance I'm out $6000 my crank…read morefailed that she charged me $900 to repair could buy a new one for 1200. Had the bike for over six months still couldn't get it dyno I had to take it to another shop.So let her change your tires your handlebars your tail lights do not let her do any engine work.

This place is a fuckin joke, took 2007 CVO HARLEY, wasn't running right. I took it in at 6pm,which…read moreby the way they closed at 6pm. Called me at 9pm, said its ready. Got excited, started it up and was EXACTLY the same. They charged me 1000.00 for nothing. Obviously I wasn't happy, asked them what they did, they lied and said it was running, they said they took it for test drive. When I picked it up, the woman running it was drunk. Demanded to talk to Mechanic, he came out from behind building, drunk as well, with a friend. I believe they were on drugs, as well. DON'T EVER EVER TAKE YOUR BIKE THERE.. Definitely, looking into this further, hopefully the owner has some knowledge and class, to fix problem.. If he was the owner, they need to be shut down.. PERIOD

My boyfriend just bought an ATV. The staff are great people. Dave made the whole experience fast,…read moreeasy and painless. Due to to the process taking a long than expected, the manager bought us lunch across the street. We will be coming here for all of our ATV and Motorcycle needs.

Well as usual another dealership that is lacking. 9 months to get all my parts and way off on their…read moreinstallation. Should have just ask for my money back when I got the supposed estimate of when all the parts would be installed and finally done. Not dealing with them again.

Nick was upfront about the costs and time frame to complete the work. I appreciate honesty and…read morequality

great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

**UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.