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    Zack's Cycle Enterprises

    3.4 (5 reviews)

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    5 years ago

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    13 years ago

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    10 years ago

    Friendly and knowledgable with great prices! I recommend Zack's to anyone with a motorcycle. He is a great mechanic!

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    7 years ago

    Bad mechanics! I had issues after every repair. I would not recommend to anyone, go somewhere else.

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    9 years ago

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    Cafe Racer - Front entrance with a Honda.

    Cafe Racer

    (15 reviews)

    Depot Town Ypsilanti

    Very friendly & knowledgeable people here, helped diagnose a major issue on my 2023 zx6r, and when…read morerepairs didn't go as planned they corrected the problem immediately

    I used this shop 3 times and each time had an issue…read more First time was for new tires and brakes. For my Triumph Explorer 1250. The Bike came back with the rear tire mounted backwards and on one of the front calipers both bolts were only finger tightened Next time was for a fluids change out of the Triumph Explorer, as well as new tires. This was supposed to take 2 days but took a week. The mechanics had no idea how to change the coolant fluid. They told me I had to find the maintenance manuals for them to do the job. I'm sorry but that's what your job is.. The bike was finally picked up a week later with out the coolant job done. 3rd and final time. I had a repair job for my Thruxton that was laid down. Minor repair work of a scratched tank and a few bolt on items. Mirror, clutch lever, shifter. The clutch wasn't adjusted so the bike wouldn't start (safety sensor) in position 3 or 4 on the clutch lever. The shifter was mounted incorrectly. Lastly the owner talked me into an air injector removal to get more performance. I agreed to do it while the bike was in. The AI removal job was a hack job. He removed the tubes and capped the taps but left the MAF sensors and pump sensor unplugged. This lead to a check engine light on that won't go out. Resistors need to be added for this to be done correctly. Now the Thruxton is at the dealer having the hack work corrected and overall checked over to make sure nothing else was missed. I can't stress enough what a terrible experience this shop has been each time. Malisa can't keep any timelines she promises and is rude. If you want your bike done right the first time Do Not Go Here!

    Trojan Powersports - Ktm 250 xc-w

    Trojan Powersports

    (22 reviews)

    great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

    **UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.

    Monroe Motorsports

    Monroe Motorsports

    (17 reviews)

    everyone was great from service department and mechanic" Jason Whiteaker"! thanks for reasonable…read morepricing fast install! My 2018 BMW S 1000 R has gotten its tires and service from you.

    If I could give this lower I would, I've had nothing but bad experience here, I came in to buy a…read morebike from them in February of 25'. I got it home as a "road ready " bike and I took it out first nice day and the stator went out on me the first 20 mins ( witch is one of the most common issues with these r1s) I then had to trailer it up to get it fixed, after having it for 2 weeks finally said it was ready to pick up, I got it back home and rode it and it was leaking from the gasket and then soon after that the starter went out too, after I did all the work on it the bike was running great, I unfortunately totaled it not too long after, I asked for gap just incase something like this happened and they did not include that in the warranties that they where trying to sell me even though it was the biggest thing I wanted, now a year later I have been trying to cancel the warranty for a month now and have decided to call the warranty company myself and SPENCER never sent it through even though I have called and emailed to check on it and he said that the warranty company was corking on it, they cannot work on it if you never send it in SPENCER, I highly recommend never buying anything from this dealership and especially SPENCER as a salesman, he is very unhappy and unwilling to help at all, just another money hungry salesman.

    Zack's Cycle Enterprises - motorcycledealers - Updated May 2026

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