great experience! Rob went above and beyond to get me into my dream bike. He actually packed up and met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!! read more

Trojan Powersports - Ktm 250 xc-w - Motorsport Vehicle Dealers Near Me - Monroe, Michigan

**UPDATE*** After the initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty. read more

Trojan Powersports - 2023 KTM Duke 390 (Trojan Power Sports) - Motorsport Vehicle Dealers Near Me - Monroe, Michigan

Hidden return policies..nothing printed on my receipt or told to me at time of purchase..owner said its posted behind the counter....good Business practice is to have it in writing on the receipt or explained in person at time of purchase John Pugh. As for your reply to my review..Your practice of only posting a sign is BS because you say no returns on electrical components receipts you should have print safety items also .And I highly recommend shopping elsewhere to anyone who is looking in Monroe michigan all just read read the negative comments here and on Google.. read more

PIcked up a Honda Metropolitan at Trojan Powersports in Monroe, MI. Clayton the salesperson was knowledgeable, friendly, informative and professional. It was delivered to our home in Gibraltar by Davis, another good person. Both are outstanding representatives for Honda and Trojan Powersports. I will come back there for anything else we need. Could not have been more impressed with those two employees and the location. read more

The staff is always friendly and helpful. They had the parts we needed to outfit the bike at the time of purchase and the transaction went very smoothly. read more

I think most of the reviews of this place are fake. This past spring/summer, I saw a couple of used bikes I was interested in. I began contacting them with emails and calls but that didn't work - they never responded. So I drove 40 miles to get there and talked to a salesperson who couldn't answer my questions and didn't offer to try to find out. The whole time, he acted as if I was bothering him. In August, I found another used bike so I DROVE there again and talked to a different salesman. He quoted me a price for a 3 year-old USED bike that was very close to the price of a brand new one. I ended up finding/buying a brand new bike (of the same model) for $170 MORE than the used 3 year-old one. Poor sales staff. No test rides. No return on phone calls/emails. Ridiculous prices. They get 1 star because ZERO is not an option. Stay FAR away from this place unless you want to get ripped off. read more

Friendly and knowledgeable staff. Tom in parts helped me in finding the right helmet. We were greeted when we walked in and felt welcomed. Would highly recommend to my friends and family. read more

Just picked up my new motorcycle from Trojan Powersports and I couldn't be happier. The staff was very Friendly and professional. From the sales team to the parts department. This is actually my second motorcycle from this dealership. I drove 45 minutes, passing other motorcycle dealerships just to work with Rob and his staff. read more

Bought a motorcycle today from some of the nicest people I've ever met! Super helpful and answered all of my "newbie questions" and weren't bothered by them at all. These guys gave me a great price on a used bike and I'm excited to buy a new bike from them in the future! read more

Trojan Powersports - Motorsport Vehicle Dealers Near Me - Monroe, Michigan

Amazing group of workers! My boyfriend and I bought two bikes from them and they made it a smooth process! Answered any questions about the bikes we had and treated us like family! Will definitely be back for my next bike! read more

Trojan Powersports - Bikes we purchased - Motorsport Vehicle Dealers Near Me - Monroe, Michigan

The very first time a friend & I visited this dealer no one ask us if they could help us. We keep looking at the dirt bikes because we had money to buy one, we wanted a KTM 300 costing around 11,000 at that time. After 20 mins I ask if someone could help us and we got a smart remark of " "We are busy " but there were other people doing nothing , the store had no buyers from what I seen. We left and haven't been back. This year 2023 KTM has came out with a new bike so I thought I'd call them for a price on one. The sale man said 12,340.00 I ask if they would take 12,200.00 but got a "NO" right off the bat and that was the end of the call. This bike list for 11,099.00 , pass years the bike sold under list. I have found it for 12,200 in Ohio but I thought if I could buy it local it would save a drive. One well known youtube channel said " I can't believe they didn't take the offer" I don't think I'll be shopping at Trojan. read more

My husband and I bought our new Honda Pioneer 1000-5 on Saturday. We had excellent fast service.. JJ was great. If you need a new toy I highly suggest Trojan Power-sports read more

Trojan Powersports - Our new Honda, thanks Trojan! - Motorsport Vehicle Dealers Near Me - Monroe, Michigan

Great sales staff, parts staff! One of my best sales experiences would highly recommend to anyone looking to buy a pre owned motorcycle, or need parts or service. read more

Salesman once I arrived seemed kinda angry at life or something although the did get me out the door with my new ride fast. The guy in the back selling parts was really cool. Got a ok deal and they had the machine that no one else had. A Star lost for the angry salesman and another star because I got the SxS home and realized it had a empty gas tank. First time a dealer has sold me something with a empty gas tank. Salesman on the phone was good at taking calls, returning calls and answering questions. read more

Trojan Powersports - Honda 700-4 - Motorsport Vehicle Dealers Near Me - Monroe, Michigan

Trojan was such a great choice! Great atmosphere, awesome staff and customer service above and beyond. I won't shop anywhere else!!

Good place very nice people the policy is kinda bs still came out with a bike tho the parts people are very helpful and nice would go back

Just purchased a new Honda Pioneer from Bob. The price was absolutely the best I could find. I drove 2 hours and the transaction was smooth. I was worried I would get there and the deal would change..nope..Bob is a straight up guy, the deal was great and I am very happy. Wish more dealers were like this place!! read more

No wonder this place has 3 stars on Google! For everyone to see how bad this business is! Terrible customer service, terrible work, unreliable, unfair, and it's a total scam on a whole different level. What a rip off! read more

Dishonesty abounds the sales team. False promises and no one to hold the team responsible. Save yourself the trouble and go to Woodstock. This place is poison. Parts department is helpful and the kid in service dept was awesome. Too bad there's clowns up front. read more

Went there a few weeks back looking for a preowned motorcycle. I found one I really liked and wanted to test ride it so I went up to the sales man and let him know that I was interest in one of their cycles and wanted to take it for a spin. He proceeded to let me know that they didn't allow test drives and that he would be more than happy to drive it around the lot himself and that I could watch him. Watch him? What idiot would fall for this? I informed him that No One with a shred of common sense and intelligence would or should ever buy a used motorcycle without test driving it. How would you know if your comfortable on it? Or maybe you might find something mechanically wrong with it during the test drive he than says "Take my word for it there's nothing wrong with it". Are you kidding me???????? So I told him "No test ride NO SALE" and then I went to a reputable cycle dealership found another one I liked test drove it and took it home. Wow what kinda of dealership works like this place that's ridiculous! read more

Gave them only 1 star because at least the cost of the moped I bought was fair, and the moped was good, their customer service was to say the least PATHETIC, bought it back on 1/27/2020, contacted them 3 times in person to asking about where my License Sticker was ? each time they said they would find out and get it handled, I must have talked to the entire company, but they NEVER called me back to say it was fixed and to just look in my mail,their store is right across the street from the Michigan Secretary of State Office, I went to said State Office on 3/12/2020 and FINALLY GOT MY STICKER, TOTAL COST TO ME TO FIX SOMETHING THEY HAD ALREADY CHARGED ME FOR....$2.00, $2.00 lousy dollars, I will NEVER Buy or enter that Business again, Just PATHETIC. read more

READ MY REVIEW!!! I called multiple Honda dealers (5) and NONE gave me anywhere near the service I received from Trojan Powersports!!! I bought 2 scooters & The professionalism and service was heads and shoulders above the rest. There were multiple dealerships that were closer to my house but none can hold a candle to this dealership!!! Your making a HUGE. Mistake if you don't give them a chance!!!! You can thank me later!!! read more

Bought my kid a quad from here and ended up leaving it at my parents house. Ended up leaving it sit for a bit of time causing it to not want to start. Brought it back here figuring I bought it from here why not bring it back. Would've tuned it myself but still had warranty and didn't wNt to effect that. They kept it for almost 3 months until I finally told them I was coming up to get the quad ready or not. Showed up to get it and it was magically done and ready to go even though he just told me they hadn't got to it yet. shouldn't have paid them because all they did was shoot some starting fluid in it and gave it back to me. I know cause I marked the oil bolt and a few others to see what they did and didn't check and it smelled of starting fluid. This was last spring. This year same thing sat all winter so I go back to get carb filter oil all that good stuff. Absolutely no help. They told me they no longer sell it anyMore and acted as if they can't help me find the filter so I just walked out. Never gone out of my way to leave a review for anything but this place is a joke and I will never buy anything from them again.. read more

Found a bike online (from Ohio), sent an email in with an offer afterhours, and the next day, first thing, had a quality response back. Scotty Lee and I traded e-mails three or four times, got the numbers right, and bam the deal was done in a few hours. Having been in the retail automotive industry for the past fifteen years, and the last decade-plus as an Internet Sales Director and GM for a large dealer group, I appreciate communication and service above all else, and Scotty delivered in spades. If you are looking for a New Honda or used bike, you should email, call or stop in, but make sure you ask for Scotty Lee, he's the best! read more

Horrible sales department!! The guy that handles financing had an attitude everytime I spoke with him over the phone. Could not get him to call me in regards to my financing request, or to find out more info on the motorcycles in their store. Would not recomend going here. I should have drove a little further and went to approval powersports. I will never buy a motorcycle or anything else from here in the future. read more