Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

Great body shop best prices in Allen park and fast reliable work !!!!! And the receptionist was…read morevery nice and understanding

Very friendly people. Nicole is very welcoming and has a beautiful smile. Great customer care is…read morealways a plus with any business. I came in to get my front bumper reattached on Friday, February 13th. I ordered the parts myself and brought them in. I will absolutely come back with any auto body needs. Thanks so much!

By far the best customer service that a person could ask for. They followed through with their…read morecommitments, stayed in contact through the entire process while working with my insurance company. Top notch work, the alignment on the hood and fenders is perfect, along with an outstanding paint job.

A utility van had side swiped my husbands truck, ripped off the driver's mirror, which put a large…read moredent into the door. Professional Auto Body, took care of us, made sure we took the proper pictures for a insurance claim and received the proper parts. Dave and Dave Jr were very respectful of my husband and I. In October we are going back to them to remove some rust on our truck. Excellent service and very friendly

They were so nice and easy to work with. I was kept updated on the progress twice a week. My car…read morewas ready before promised. The cherry on top? They cleaned my car, not a dog hair in site!!

I live in Allen Park. I drove all the way out to Woodhaven to get an estimate from them ones out…read morethere. They told me I had to come back on Monday because I had to make an appointment it was Tuesday and I felt that if you're doing so well that you can send me away then I'll go somewhere else.

Very fair pricing and timely repair of my car. You can really feel the family business vibe of the…read moreplace and you just know you can trust them.

Had a fender bender with my Bronco. Called 2 ford dealerships to see about getting repaired. Both…read moreof them said it would be around 3 months before I could get it in. I told them I'll try somewhere else and they said all body shops would be a long wait. I called Korte's Collision and they said it would be a week. I dropped it off after the replacement parts came in on a Monday and it was done by Friday. They did an excellent job, can't even tell I wrecked it. It's a family owned business and you can tell they take pride in that. If I had to say one thing negative is they didn't call me when the parts came in. After they were ordered about a week with no word. I called the and they said they were in. Not sure how long I would have waited if I didn't call. Definitely not a deal breaker, for all I know they came in that day and they would have called be that afternoon. If I ever wreck my car again, I will take it here and will recommend it to anyone that needs body repairs.

Tom's Collision is not worth the anxiety and aggravation. Even though they did a decent job on the…read morebody work of my 2018 Ford Fusion, they did not finish the engine in over 14 weeks! I have no doubt it would have been longer had I not stopped by in person and told Chris I would be there on Friday, July 11, to pick up my car, whether I drive it out or tow it out. I had AAA and another collision shop standing by. In March, right after my accident, Chris asked me what I would be willing to pay to have my car fixed. I gave him a figure, and he underbid that. (I did not have collision on my insurance at the time.) He asked for 80% up front and I paid it. He promised to have my car done by the end of April. He was making my car a priority. I was healing sprained hands and didn't go back to work until May 12. On May 9, Chris said the parts were painted but still had to be assembled. Give him one more week and he'd cover the cost of the car rental, which sounded generous, but then all the delays and deception began. It was one excuse after another. Tuesday, July 8, when I stopped in, I demanded to see my car before I left. It was buried behind a row of other cars in his lot. The hood was one piece (the damage had all been on the passenger side front), but there was no grill or headlights. It didn't look like much was done and I wondered how he was going to finish this by Friday. Of course, he didn't. He found a broken part behind the radiator and had to order it from Fords. Monday he would take it to Quick Lane for a front-end alignment. The Quick Lane mechanics found a broken control arm on the passenger side that Chris had not noticed! I paid $1,000 for the control arm and the alignment. I picked up my car at Quick Lane to find there was no AC! In this heat? Are you kidding me? I drove to Tom's Collision to collect the promised reimbursement for the last month of car rentals (8 weeks!), which he honored. Could I bring it back when I have a couple hours? No! He had 14 weeks and didn't get it done! I took it to Gorno Ford to fix the AC and paid again for these parts and services I paid to Chris up front in March. Meanwhile, I was back at Enterprise renting a car. Chris reimbursed me for the AC, but not without resistance. I thought maybe my first mistake was not checking reviews on Google before I accepted Chris's offer. Boy was I right! There are 50 reviews out here, and most of them are 1 star. He delays and deceives all of his customers and thinks he's doing us all a favor! He told me once, "My problem is I have too big a heart." Is this man living in the real world? What customers want is for a company to do their job with excellence in a timely manner and charge a fair price, not pity and the semblance of charity. When I picked up my car from Gorno's this afternoon and stopped in Tom's Collision for reimbursement for the 9th week of car rental and the AC Chris never finished, he started showing his true colors. He resisted. I demanded. He finally gave me a check for the AC but refused the car rental. He said, "I'm not the one who crashed my car!" There it is, Folks. Take your business elsewhere for your own peace of mind and for a job well done. Tom's Collision cannot provide that. And if Lyon's Towing recommends Tom's Collision, like they did to me, tell them, "Shame on you!"

Great experience out of a bad situation. It's never good when you have to spend money on auto…read morerepairs but the experience working with Chris at Tom's collision was all that you would hope for. Great work, a fraction of the cost of their nearby competitor and very personable experience beginning to end. All the reasons to support local Mom and Pop shops.

2018-present date: THIS REVIEW IS BASED ON THE NEW OWNERSHIP!!…read more I've taken my car into this shop for major and minor problems. I came to trust the owner as his expertise in collision is something that only comes with years of experience. Major Problem: When my G6 got hit, I thought I was fucked; being in school and needing my car on a daily, to my surprise it was fixed within a week and my life was back to normal. Minor problem: My G6 oil bolt was stuck after a random shop gave me an oil change and forgot to lube it. Every shop I approached to get a new oil change after that wouldn't dare to touch the bolt. I brought it to this shop, the owner laughed and told me to come back in 2hrs. I come back, my car had a new bolt with new oil and no further problems couldn't be any happier!!! (Even Belle tire said no to me) I will definitely be coming back here in the future because this place never says no to solving a car problem, they take problems head on and never take advantage of the customer! P.S Steve is a very fair guy and only wants what's best for his customers. With car collision people want you to tell them what the problem is without digging in, I assure you, you will be taken care of just be patient!!

Best shop around! They do honest business and fantastic work. I brought my 2006 GMC Sierra truck…read morein for a full repaint. All of the factory clear coat was coming off. Abe and his team did an incredible job! The finish is flawless, and the color match is absolutely perfect. They also did a great job replacing both of my rusted-out fenders. My truck looks brand new again! The quality of the workmanship is truly exceptional, and the price was very fair. If I ever need vehicle body work done, I will go back to the Collision Shop on Allen Road in Brownstown.

The manager Sharita is very unprofessional and confrontational. The work the guys do is good, but…read morenot worth what you have to go through with the manager if there is an issue. She will not take accountability or have any interest in speaking to you. She will tell you to Google the issue--not professional at all. Go somewhere else if your insurance lets you!!

Definitely recommend this place! I had to take my car in for some body damage. My car looks even…read morebetter now than when I bought it! Not only did they touch up my rust, Gerber was also generous enough to pay for my rental for the week while they fixed my car! Got my car back to before before the expected date too! 10/10

I walked in to statewide collision today and was greeted by the owner Mark and his wife, Julie…read more They were professional, friendly, and the workmanship exceeded my expectations. I hope I'll never need repairs, but if I do, I will definitely be going back to Statewide Collision. Thank you so much for treating me like family

Fantastic service! Mark is the owner and he is awesome ! He is responsive, prices are reasonable,…read morereliable, honest and gives you all the information you need to know about your car! Statewide is the place to go for minor chips, scratches or repairs after a car accident. Highly highly recommend Statewide!

I just picked up my 2004 Corvette what a awesome job they did at a very good price. I will for sure…read morecome back thank you so much it looks awesome.

From the owner: Vitale Collision Repair is a Taylor, MI Auto Body company who gets the job done right, from…read morebeginning to end. We replace or repair auto parts in a timely fashion and at competitive prices.