Rob is great with metric bikes! Highly recommend. He synced my carbs and worked on a lot of my…read morefriends' bikes.

Robert is very professional been using him for the last 15 years takes very good care of my bike. I…read morealways service it in a fashionable time I would recommend the shop to work on your bike.

Got alerted through the Cycle Trader site that the make and model of bike I had been looking for…read morewas just made available for sale at Pinnacle. Called the dealership on a Wednesday and spoke with Scotty. He gave me all the information about the bike that I asked for. I told him that I wanted it, but lived 4 hours away in another state. I made an offer on it and they accepted, they allowed me to hold it with a credit card, and a few days later I drove up from Indiana to drop off a check for my new bike. All the paperwork was completed and ready for my signature upon arrival, and I was in and out in 30 minutes as the proud new owner of a beautiful bagger. Thanks guys!

I can't say enough how great these guys are. We stopped in at noon without warning to see about a…read moreSuzuki XS650 and by 2 it was purchased, washed and loaded on the trailer. This was all while they were super busy with 3 or 4 other customers. They appreciated our patience, but it was they who kept their cool. They did all they could to help me with getting my paperwork quickly. As a female, I have to say, they never talked down to me and totally made me comfortable. I would happily do business with this shop again.

I got tired of dealers especially for routine motorcycle maintenance and found Thunder Valley…read morePowersports last Fall. I called to make an appointment, and right from the beginning, I was impressed with how friendly and professional they were. They were flexible and were willing to accommodate my schedule. Carl, the owner and primary mechanic was pleasant and knowledgeable, and answered all my questions without making me feel like he was rushed. I appreciate that. He even pointed out a couple of items that needed attention at my next visit, but I never felt he was trying to pad the bill and do unneeded repairs. Yesterday, Carl installed new tires and changed the brake fluid. Again, everything was done professionally, ahead of time, and as promised. Unlike the dealership, Carl did NOT scratch my rims - Thanks, Carl!!! And thanks, also to Fran in the front office who handles calls and makes appointments; she is a definite asset to the business. If you want reliable, professional service done on your motorcycle, give Thunder Valley a try. I hope to keep them as my go-to place in the future.

So glad I found TVP! I have older JPN brand motorcycles needed services and TVP did great job!read more

Very friendly & knowledgeable people here, helped diagnose a major issue on my 2023 zx6r, and when…read morerepairs didn't go as planned they corrected the problem immediately

I used this shop 3 times and each time had an issue…read more First time was for new tires and brakes. For my Triumph Explorer 1250. The Bike came back with the rear tire mounted backwards and on one of the front calipers both bolts were only finger tightened Next time was for a fluids change out of the Triumph Explorer, as well as new tires. This was supposed to take 2 days but took a week. The mechanics had no idea how to change the coolant fluid. They told me I had to find the maintenance manuals for them to do the job. I'm sorry but that's what your job is.. The bike was finally picked up a week later with out the coolant job done. 3rd and final time. I had a repair job for my Thruxton that was laid down. Minor repair work of a scratched tank and a few bolt on items. Mirror, clutch lever, shifter. The clutch wasn't adjusted so the bike wouldn't start (safety sensor) in position 3 or 4 on the clutch lever. The shifter was mounted incorrectly. Lastly the owner talked me into an air injector removal to get more performance. I agreed to do it while the bike was in. The AI removal job was a hack job. He removed the tubes and capped the taps but left the MAF sensors and pump sensor unplugged. This lead to a check engine light on that won't go out. Resistors need to be added for this to be done correctly. Now the Thruxton is at the dealer having the hack work corrected and overall checked over to make sure nothing else was missed. I can't stress enough what a terrible experience this shop has been each time. Malisa can't keep any timelines she promises and is rude. If you want your bike done right the first time Do Not Go Here!

The staff basically acts like customers are an inconvenience. I mean they got lots of good stuff…read morebut if staff is unwilling to help how can I buy anything.

andrew, who helped me since day one of my journey into getting a motorcycle, made my life easy,…read morecool dude, super patient going beyond what he needs to do just to try and help you with whatever you are wondering about a bike, price, color, weight, literally whatever you need, he's an awesome dude and couldn't have gotten my first bike without his help.

My boyfriend just bought an ATV. The staff are great people. Dave made the whole experience fast,…read moreeasy and painless. Due to to the process taking a long than expected, the manager bought us lunch across the street. We will be coming here for all of our ATV and Motorcycle needs.

Well as usual another dealership that is lacking. 9 months to get all my parts and way off on their…read moreinstallation. Should have just ask for my money back when I got the supposed estimate of when all the parts would be installed and finally done. Not dealing with them again.

Just took my 131 RKS here the other day, everyone is super knowledgeable and their prices are very…read morefair. They do very good work here, better than the dealer. Plaese be advised the address on here is not where they currently reside, check google for the address.

The only shop I take my HD Sporty to! Local, amazing service, great crew...everything you need all…read moreat an amazing price that can't be beaten anywhere else. Thanks J R Cycle for being here!

Speak with Jimmy M. , he's a straight shooter, no haggling or hidden fees. Closed the deal on a new…read moreYamaha R1 with no problems. Drove all the way from IL to Michigan and when I got to the dealership he made the closing process as breeze. Highly recommend this dealership and salesman!

Bought our new machine here in 2023. They straight out charged us a couple thousand dollars extra…read morebecause of supplying demand and weren't trying to tell us that. The finance guy tried to get me to use one of my friends addresses with 10 acres or more up north to not pay sales tax and use that money to buy an extended warranty... sounds like fraud to me