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Firestone Complete Auto Care

3.5 (44 reviews)
Open 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

More like Firestone Complete Auto Care

Recommended Reviews - Firestone Complete Auto Care

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10 months ago

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1 year ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

This place is literally a nightmare. Please just take your car elsewhere. Firestone at Briarwood are so much more reliable.

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7 years ago

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8 years ago

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16 years ago

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15 years ago

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10 years ago

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12 years ago

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12 years ago

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12 years ago

Very unfriendly. No trust on their customers. I don't recommend anyone to repair a car at this place.

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13 years ago

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14 years ago

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8 years ago

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13 years ago

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14 years ago

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13 years ago

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9 years ago

This place is the Best‼I have been taking my vehicles here since 1999...reliable ,efficient and I totally trust them!

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9 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

I can always count on Jerry or Marco to give me a good, honest assessment of what repair my OLD car needs and if I should bother fixing or can just let it go.

Mentioned in 5 reviews

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People searched for Auto Repair 2,886 times last month within 15 miles of this business.

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Goodyear Auto Service

Goodyear Auto Service

(28 reviews)

It was unavoidable: my 2015 Prius needed new tires. The previous set were 6 years old and that's…read more42 years in dog years, isn't it? I was able to get a 25% discount through my insurance company on Goodyear tires and this shop was a qualified installer. When I showed up for an appointment, Jason, the manager, efficiently processed everything relating to the tires. I also asked about a brake fluid flush and fill, as well as coolant, both of which they were able to do then and there and at a price at least 30% below what the Toyota dealership had quoted. They also, upon my request, checked the brake linings as I thought that, at the ten year mark, I might need new pads but according to their mechanic, the car was still at a safe level so I can wait a while for that. I also don't drive all that much so that might also contribute to the condition of the brakes. I appreciate that they didn't try to upsell and scare me into thinking I needed to drop some 800$ on 4 brake liners. (Toyota have quoted an estimate of some $1200. No surprise there. But I think everyone knows that a dealership will be pricier than an independent shop. ) Bonus feature is that there is free tire rotation and brake check. In sum, I was sold on returning to Goodyear Auto Service and am happy to know of somewhere reliable for service that is not the Toyota service and dealership out on Auto Row on Jackson.

The service here was phenomenal. We ended up with a nail in a tire that had just been replaced…read more Both times working with them has been a pleasure which is hard to come by when feeling the stress of your only car being out of commission! The service has been thoughtful, efficient, and downright generous! It has felt like genuinely human interactions in the best possible way. Thank you!!

Ann Arbor Tire

Ann Arbor Tire

(2 reviews)

Update on the review below (original written 12/19/11): A…read morefew hours after I wrote the review below, I received a phone call from Ann Arbor Tire. The person with whom I spoke was quite apologetic for the less than stellar customer service I'd received. He stated that the person I originally spoke with should have asked me about the price I'd received. He then should have checked to see if they could match the price or come close to it. As I had already put a deposit on the tires elsewhere, I wasn't able to take him up on the offer. He had also pulled my records to check on the other complaint I mentioned in my original posting. A few days later, I quite unexpectedly received a check from them that was close to what I'd paid another shop to solve the problem. The letter that accompanied the check indicated that they'd discussed my concerns at their recent staff meeting. I'm feeling a lot better about these folks now. I'd give them a 3.5, if I could. I can't so I rounded up. 12/19/11 Disappointing -- I bought Nokian tires from here a while back. Now that it's time to get new tires again, I called them for a price quote. They're the only ones in town with these tires so, on a whim, I called a place not all that far from Ann Arbor. Same tires, same installation, same guarantees, etc. for $104 less. Amazingly, when I mentioned that I'd gotten a much better price quote elsewhere, Ann Arbor Tire didn't ask the price or offer to come down at all. I'd been seriously unhappy with the work ArborMotion did on my car a few years back; landed up taking it elsewhere and had the problem solved for very little money. I'm now a regular customer at that other auto shop. The Nokians were the only reason I had for still doing business with these folks. Now, that's gone.

Bought tires from tirerack.com and shipped them here. Ann arbor tire called when they arrived,…read morescheduled me for 3 days later, and dropped me off back at my apartment so I didn't have to wait at the shop. They picked me up, washed my car for free, and were courteous and professional. A+ service

Firestone Complete Auto Care - autorepair - Updated May 2026

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