This is THE KINDEST business I have ever been to…read more I drove in after getting a flat tire on the highway yesterday afternoon. They plugged up my tire, made sure I knew what happened to it, and sent me on my way to get it changed. It was quick. They were kind. This kind of service doesn't exist anywhere else today. I could not recommend them well enough. Thank you again to everyone who helped and made sure I could get back to traveling.

This place is the Chick-fil-a of oil changes, I don't know how else to describe it. I never knew…read morean oil change could be so pleasant and seamless. You pull into the bay, are immediately taken care of, they have a full crew of attendants helping you. You're in, before you know it, you're done. And it's the best price in town. On top of that, they're super nice. 10/10!!!

Overall great. Staff were friendly and polite and importantly, they didn't try to upsell me. They…read moreoffered but did not push me to do a synthetic oil change too early. They helped top off fluids for my car and put air in tires when it was needed (due to the low air light being on at the beginning of winter, a yearly occurrence). They then sent me on my way without me needing to pay anything (despite offering) -- I will be back when it is time for my next oil change. If you sign up on the Valvoline website, you get periodic good coupons.

My wife visited this Valvoline location in Chelsea, MI for a simple, routine oil change. Instead of…read moreproviding an honest recommendation, they told her she needed full synthetic oil for her vehicle -- which was not true for her make and model. They upsold her into a service that cost more than $100 extra. This kind of pressure-based upselling feels predatory and takes advantage of people who trust that a national chain will act ethically. We expected better from Valvoline, but the experience showed the opposite. If you go here, be very clear about what type of oil your car actually requires and double-check your owner's manual before agreeing to anything. Unfortunately, we won't be returning.

They are a good shop to work with. They are honest, don't try to push things that you don't need OR…read morecan't afford to do at the moment (at the time, I could only afford to get one thing taken care of a list of things. They informed me of the condition of the other issue and didn't pressure to get it done. My budget was tight so it was nice to know I had some time before thing needed to get done) They are a popular shop so getting an appointment may take some time, they're worth the wait IF you can.

Great service, checked car for problems, didn't find any issues. Good value for service provided.read more

I am not usually one to leave reviews, but this was such an easy & pleasant experience that I…read moreneeded to do so!!! The employees were respectful, quick, informative, kind, and honestly hilarious. I have never had such a positive experience dealing with anything for my car and as a woman that is especially appreciated! I cannot recommend going here more !!!

This is the friendliest, most respectful, and efficient service that I have ever received. They did…read morea nice job explaining what I needed and providing the service. This was my first time, but I guarantee that it will not be my last.

Had another great experience at Choice Quick lube. Vince and his team are highly-qualified, honest,…read moreand customer focused. They always go above and beyond. My kids and I have stopped in to get fluids topped off, air in tires, under engine sheilds reattached, all for no cost. Who does that? This isn't just an oil change place. They are a full service mechanic. Over the years, they've dealt with AC issues, suspensions, brakes, radiators, and even repairs to my Audi transmission!!! Just an all around great experience!

I asked the owner about using quality parts for foreign (German) cars, are they as good as…read morecertified OEM ones, he has yet to reply. Also, my brakes replacement project is not urgent, so I can wait a bit longer. I put a 3 stars because I don't know, & I can't leave blank with NO star. Need to state this if someone is checking this shop.

I had a happy experience at Hoover Street Auto Repair. Eric and Ray are very nice and helpful. I…read morewent there mainly to get service for the brake of my car. They gave my car a very thorough inspection and took care of it within a few hours. Amazingly quick, and fair price. Previously at Midas I was told that my car has issues with brakes plus so many other mechanic problems, and I got a ridiculously high quote (apparent oversale), so I bought the car to Hoover Street. I wish I could find out this shop earlier to save much trouble. I myself will leave Ann Arbor soon, but I will recommend the shop to my friends! Thanks guys!

They tried to charge an extra $192 to clean non-existant battery corrosion after replacing the…read morestarter- battery was almost new. the only good news was that they backed off when I got in their face about it.

Recommend? Absolutely!…read more Mechanics you can trust. David was very helpful in diagnosing my daughter's car, and offering service recommendations. He saved her (us) from spending money on unnecessary repairs. That's unheard of. And for that reason they are the best value. Japanese Auto is our go to shop for maintenance and future repairs. Make sure to make an appointment. They book up quick.

It's been a few years now I've brought our 2009 Honda here. Thanks to the care and service, Betsy…read moreis still running like a champ. Even running up and down the freeway for teen son's trek to school. Solid service honest price quotes swift repair and response Fair prices. They fix requested service item and also keep an eye out for other issues with no pressure to address. I can't imagine taking Betsy anywhere else. Biggest bonus? It's less than a 1/4 mile walk to Washtenaw Dairy for a yummy treat while you wait!

The ignition switch on my 2014 Jetta got sticky. Replacement was expensive, but, as usual at…read moreStadium, their appointment times were firm, they replaced the ignition, which works smoothly now, replaced the plugs and flushed the brake fluid. They also (often it's the small things) got rid of a maintenance alert I'd been unable to erase. Thank you. They always do solid work, and it's a pleasant place.

Mini Cooper engine shut off while going 70mph on the highway and would not restart. Got towed to…read moreStadium Auto Service but they could neither replicate nor diagnose, let alone solve the issue. They had the audacity to suggest several thousand dollars in unnecessary repairs but simultaneously issued a disclaimer stating that they could not guarantee any if these repairs would fix the problem. I was still charged the diagnostic fee despite having nothing to show for their "work," and I got an oil change out of pure necessity. Setting $400.00 on fire would've been more productive than the help I received from TJ and staff. And I still had to drive away anxious at the thought of the car breaking down on the highway again. To top it off, there is now a completely new code showing up that Stadium either caused, didn't check for, or neglected to mention. I'm ashamed to admit that these so-called honest experts totally ripped me off, but they would have made my situation way worse if I had approved any more of their recommended repairs. After my experience, I wouldn't even trust them to fix a microwave meal.

I went to Victory Lane on Ellsworth because my mom's "Change engine oil soon" message was…read moreappearing. She has been ill so her car had not been driven 3000 miles (only about 1000) since the last oil change Ken at Victory Lane helped me get the message turned off and did not charge me for his assistance. (Embarrassingly I did not even know how to open up the hood of her car and he helped me with that too) I don't live here, but while I am here, my mom's and my daughter's cars will be brought to this Victory Lane when they're in need of an oil change. I feel confident these vehicles will receive the service they need from honest, caring, trustworthy folks like Ken Thank you so much, Ken, for taking away the stress of the change oil light being on and for not having me pay for an unnecessary oil change! Mom's car will definitely return to this Victory Lane when we reach the 3000 mile mark!

Ypsilanti Mi 2216 E Ellsworth Don't ever take your vehicle…read morehere for work! My daughter took her 2016 Cruze there. She was told it would be $70 for oil change and tire rotation. They charged her $140!!! ALL THEY ARE DOING IS TAKING ADVANTAGE OF YOUNGER WOMEN! I tried calling and talking to a manager. Of coarse he doesn't come in until 1pm. TERRIBLE CUSTOMER SERVICE! The guy I spoke to was a real azzbag! He told me to start changing the oil myself! My daughter has the car 120 miles away at school! Real nice guy... Again! Don't ever go here for work!

The only place I take my car!!…read more As a young woman who knows nothing about cars, it's pretty wonderful when you find a place that doesn't take advantage of you. AJ's is that for me. Their prices are reasonable, they explain everything and answer questions thoroughly, and they will be honest as to what needs to be fixed now and what can hold off, and for how long. They even drop me off at home and pick me up again when my car is there for a long time, and I live in Whitmore Lake!! Work always gets done well, and in a timely manner. And they give automatic warranties on work that they have performed! I'm planning on moving out of the area fairly soon, and one of the things that's going to be hard is honestly losing the best mechanics! Highly recommend AJ's!

I've been using AJ's for several years. They are really professional and decently priced…read more Work done includes personal cars and 2 work trucks. Honest guys.