These guys provide amazing service, and the price is way better than what I've paid at a lot of…read moreother places.

I didn't realize I had been coming here for 10 years but I guess I have! And the good news is that…read moreit's still great! I went just this afternoon and I was in and out in 10 minutes. They changed my oil and air filter, checked my tires and other fluids, and even gave me a complimentary bottle of cold water and a couple of dashboard wipes, and sent me on my way! Pitch perfect service. We're heading out of town today so it was reassuring all of that had been checked before we hit the road. Thanks, Choice Quick Lube!

My girlfriend blew a tire on the way to work and we came here for replacements! Ended up getting…read moreall 4 replaced, since she needed better tires anyways. They were super quick and very polite! We will be coming here from now on for repairs.

I recently got into an accident, and my front bumper was pushed in, pointing dangerously close to…read moremy brand-new tires. I was worried it would start rubbing and damage them. I called Firestone in Ann Arbor, and they told me to bring it in to take a look. From the moment I arrived, Russ went above and beyond to help. I was still shaken up from being hit, but Russ was kind, patient, and genuinely caring. He reassured me they'd do their best, and they absolutely did. One of their technicians, Terry, carefully bent the bumper back into place, saving my tires from any damage. Even though I was willing to pay for their time and service, they refused; they simply wanted to help. That kind of generosity and humanity is rare these days. Because of this experience, Firestone in A2 has earned my trust and future business. Thank you, Russ and Terry. You didn't just fix my car, you made a really stressful moment feel a little lighter. You're both lifesavers, and I'm incredibly grateful!

I always change my oil myself but the weather came in early this year. I was very happy with the…read moreservice today. I was impressed with Josh, sharp guy. Since I was going to do the oil change myself i already had the oil (full synthetic) and filter (pre soaked with oil in it). No problem! I got the cheapest service to save some money. They even gave me a small discount for providing my own supplies, Nice touch. I had a Military discount or Senior to choose from.

Came here on a Saturday morning around 10am to find all the bays were full (good sign people trust…read morethem). Waited maybe 5-10 minutes?? A young gentlemen came out to greet me, apologized for the wait, and told me which bay was opening soon. Really appreciated being informed! Got the usual full high mileage service & price I get elsewhere; so that tells me I'm not getting jyped. I overheard a conversation of service recovery in the bay next to me. Staff was very courteous, helpful, and understanding when a difficult situation came about. Professional and non confrontational. Thorough check of all lights and tires. Boss man came over and checked to see if I was doing good AND came to help his team. As a leader myself, I like seeing managers in the thick of it. Staff were also helpful to each other and respectful. Great communication. Sam was a great tech! Entire service took about 10-15 mins; which I'm not complaining about. I'd rather have quality over quickness. But it was nice to have a bit of both! Highly recommend!

Ypsilanti Mi 2216 E Ellsworth Don't ever take your vehicle…read morehere for work! My daughter took her 2016 Cruze there. She was told it would be $70 for oil change and tire rotation. They charged her $140!!! ALL THEY ARE DOING IS TAKING ADVANTAGE OF YOUNGER WOMEN! I tried calling and talking to a manager. Of coarse he doesn't come in until 1pm. TERRIBLE CUSTOMER SERVICE! The guy I spoke to was a real azzbag! He told me to start changing the oil myself! My daughter has the car 120 miles away at school! Real nice guy... Again! Don't ever go here for work!

Ken was very unpleasant and short with me from the moment I pulled into the bay. Already was…read moreregretting choosing this place because of his attitude. Then he tried to charge me $112 for a 0w20 oil change on my Mazda that I've already had done twice before for $66 elsewhere. This place is a rip off! Beware if you're a woman they will take advantage!

I went here to get an oil change and a check up. The wait took a while but there is a TV and wifi…read moreat this location so thank God for that . The staff keot me up to speed on the status of my vehicle. It took half the day because of a hard to locate oil filter. I was given a discount because of it.

I came in at noon to have my brakes checked but was told by Aaron that it would be better to come…read moreback at 2:30 when it is slower so I could have an inspection. So I did. I spent 2 and half hours staring at my car right where I parked it before Aaron came up to me with an unenthusiastic apology and said they wouldn't be able to look at it today. Waste of my time.

I had a great experience at Benz Oil this afternoon. I swung into the gas station for some gas, and…read moresaw the $19.99 special oil change sign, and figured I'd give it a try! The technician was very friendly and helpful, and politely reminded me to get oil changed more frequently as I was a little over the service date and it was evident in the clarity of my oil. He also checked the levels of my other fluids, checked my tire pressure, and didn't try to pull any surprise repairs or fast ones when it came to the oil change--which hasn't always been my experience in Ann Arbor. I will definitely check them out again when it's time for my next oil change. The only reason for my 4 stars rather than 5 was due to the (hidden) disposal fees that pushed my $19.99 oil change up to $25.60. But otherwise I was pleased with my experience!

Friendly, family business, fantastic prices . We take all of our family cars there. We never have…read moreto worry about upsell for services and products we don't really need

They are a good shop to work with. They are honest, don't try to push things that you don't need OR…read morecan't afford to do at the moment (at the time, I could only afford to get one thing taken care of a list of things. They informed me of the condition of the other issue and didn't pressure to get it done. My budget was tight so it was nice to know I had some time before thing needed to get done) They are a popular shop so getting an appointment may take some time, they're worth the wait IF you can.

Great service, checked car for problems, didn't find any issues. Good value for service provided.read more

GREAT CUSTOMER SERVICE. I drove over a spark plug and my tire went flat on my 2024 Chevy Traverse…read more Thaddeus and Marcus were fabulous in taking care of us and getting us back on the road within an hour! Thank you for such great service!

I'm not sure if it's just this location or what but says they open at 8:00. Nobody's picking up the…read morephones till 9/9:30 They'll keep you on 5min + hold times. Customer service is fast, curt and right on hold. No time to talk. Just in case anyone's on the side of the road or in traffic..

I absolutely love coming here and it's by far the place I trust the most in the area. My car is a…read moredifficult car to work with (I have a Volvo) but they always try their best to find the issue and help me at an affordable price. My family has gotten oil changes, AC/heat fixes, exterior issues fixed, and many other things helped by their team. Special shoutout to Jeff M. Who works there. He is by far one of the kindest mechanics I have met and always helps significantly when I go in there. I'm really thankful for the team at Midas!

Midas on Washtneaw in Ann Arobor MI Is a THREAT To Your SAFETY & YOUR WALLETT…read more They are very Dishonest I took my car to Midas on 1/13/2026, Told them that I hear noises on Front Brakes, They Charged me $45 to inspect the Breaks, They gave me an estimate of $1,400, They said Master Cylinder must be Replaced and also Front breaks Rotos must be replaced. They put a lot or pressure on me to sign the contract and do the repairs, they said it takes 4 hours to complete the job. While I was waiting for my estimate, there was another customer, they gave her an estimate of $3,000 to Fix the Starter, She said she need to think about it, they put pressure on her also, They charged her $200 for Diagnostics, she left. I also decided to get second Opinion, Next Day I took my car to Bell Tire, They did break inspection for free, They told me there was Nothing Wrong with the Master Cylinder and Front Breaks. The Noise was coming from rear Breaks. The problem was with Faulty Installation of Rear Breaks which Allowed Air to get into breaks, they charged me $300 and finished the job in 30 minutes. The Breaks work great now. Midas Installed my Rear Breaks in Summer of 2025, they Charged me $2000, I took my car back twice telling them something is wrong with the break, I have to push too hard on the break and it takes a while for the car to come to a stop. They assured me everything is ok, I knew there was something wrong, I just gave up. In my pervious visits to This MIDAS, I spent aroud $6,000. I now regret not getting second Opinion. Listening to them talking yo other Customers, They never give estimates less than $1,300 and they use pressure tactics to intimidate the customers to sign the contract. Stay away MIDAS shops, All of them are Crooks.

Overall great. Staff were friendly and polite and importantly, they didn't try to upsell me. They…read moreoffered but did not push me to do a synthetic oil change too early. They helped top off fluids for my car and put air in tires when it was needed (due to the low air light being on at the beginning of winter, a yearly occurrence). They then sent me on my way without me needing to pay anything (despite offering) -- I will be back when it is time for my next oil change. If you sign up on the Valvoline website, you get periodic good coupons.

My wife visited this Valvoline location in Chelsea, MI for a simple, routine oil change. Instead of…read moreproviding an honest recommendation, they told her she needed full synthetic oil for her vehicle -- which was not true for her make and model. They upsold her into a service that cost more than $100 extra. This kind of pressure-based upselling feels predatory and takes advantage of people who trust that a national chain will act ethically. We expected better from Valvoline, but the experience showed the opposite. If you go here, be very clear about what type of oil your car actually requires and double-check your owner's manual before agreeing to anything. Unfortunately, we won't be returning.