This review is for the AWESOME Mike of CCI Fireplace LTD but I have to give a little backstory on…read morehow Wertz is kind of the worst. Read through my reviews, I don't post many salty ones but this one does have a happy ending! We got taken by Wertz. Should have tried for a couple estimates, but we wanted our gas fireplace to burn brighter, higher, & better. Asked Wertz of Rehoboth for a tune up. Was told the glass seal was busted, needed new glass, & before we knew it we're waiting for 4 weeks and paying $800 dollars and still not so great fire. Wertz said the fireplace was a cheap builder grade and if we wanted better we'd have to spend $5K for a new fireplace. I was like no thank you and I adjusted my expectations - maybe the fire wasn't that bad after all. It's OK, the fire comes on with the flick of a switch and after about 45min it does look a little better. At least we have new glass. But Dad said never settle. Trust Dad. Also, trust Mike of CCI Fireplace, LTD. and don't call WERTZ & Co. Because though we got new glass I think we got taken for an expensive ride by the Wertz guys. Womp womp. See the BEFORE picture which is what it looked like after the new glass and not much fire of the Wertz job -- the AFTER was after spending only $165 more with CCI Fireplace LTD. He said it was all messed up. That it was an easy fix and the gas logs were covering up important gas vents & holes and it was messy inside. I'm guessing this is something Wertz (or anyone experienced) should have seen right away. Mike also said it was a good fireplace and we really didn't need a new one. I like Mike. I'm happy now. TLDR: Wertz isn't the worst but they're certainly not the best. And they're expensive and I think a little incompetent. Mike at CCI, Ltd is the BEST! Get estimates & call Mike at CCI. Listen to Dad. Never settle.

Mike is usually very punctual and gets the job done. However, after some work on our gas fireplace…read morethat involved removing the gas feed at the valve last winter we seemed to notice a slight gas smell but thought it was residual from the work done. This is a second home so the next time we came down and opened the door you could really smell the gas leak! I bought a gas detector at Home Depot and found the gas coupling at the feed valve was leaking. This was on a weekend but I needed to get this fixed for my family's sake. I gently tightened the coupling the rest of the way after finding it loose by about a 1/4 turn. Retested and the leak was gone. Dunno perhaps they were in a rush to get to another job but darn - that was kinda dangerous.

Well, what can I say, other than these are the only people that said what they would do and then…read moreover-performed in every aspect of the job. Perfectly professional, knowledgeable people in every detail from sales to installation to follow up, along with recommendations for every aspect of the project. Oh, did I mention how clean they managed to keep things ...with an absolutely totally dirty job ahead of them. My living room now has a beautiful pellet stove in my fireplace and they even managed to make it look better than it was before they started. If I hadn't seen it done... I could not have imagined how they did what they did in so little time and the damn thing weighed 550 LBS. But they had an awesome team that made the impossible look easy. So in closing when you see their web page and have ANY need in their area....do yourself a favor...and use these people... They get it done on time...under budget... and satisfaction is assured due to the attention to detail...and their absolute adherence to your requirements!!!!! Guess that about covers it. That Fireplace Store The only place to use as far as I am concerned!!!!!!!! Happy owner of an Enviro M55 The M55 Cast Iron Pellet Fireplace Insert

From the owner: That Fireplace Store is your local family-owned and operated expert for chimney inspections,…read morechimney sweeping, and chimney & fireplace repairs. We also provide sales, installation, and service for wood stoves, pellet stoves, coal stoves, and gas fireplaces serving Millsboro, Ocean View, Bethany Beach, Delaware, and Ocean City & Berlin, Maryland.

I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

One of the worst businesses in the area. They told me I had a gas leak, but it was later determined…read moreto be a faulty switch instead. I was lied to and overcharged by their services. I would also recommend reading online positive reviews with caution, as it's difficult to verify the authenticity - do not trust it.

Blue Flame is one crazy place. The owner technician Joe Mowbray is definitely skilled and knows…read morehow to install and repair fireplaces. However no matter how hard I try they will not give me a service appointment. We have owned our home in Ocean Pines for a number of years and had Joe install 2 new (not inexpensive) fire places. He came out once or twice for service. At times the remotes will not work or the receivers melt and need to be replaced. Joe has been helpful in the past fixing them. Ordering new receivers etc.. I still do not know what I did to upset them except call multiple times for an appointment. Over the past 2 years I have left many messages and heard nothing back. Last weekend we actually pulled up to the business, and made an appointment with Joe himself which he just cancelled via text. I am shopping around because I have to....... It would be so nice if this local business owner would respond especially after selling us the units.

From the owner: Gas fireplace service company. If it’s broke I can fix it…read more Please don’t come to my residence. It’s a private residence. I will come to you. So call today to book your service or annual cleaning. 443-614-8281

Mrohs Gas has been our provider for over 15 years at our home and many more when we had the grocery…read morestore. We have never had a time when our tanks ran empty or near empty and their technicians are top notch, polite and clean. We had a friendly Labrador, and although we brought her in when they came to refill the tank, they always made sure the chain link gate they used was closed when they left so Lacey could go out without us having to make sure her 'escape route' was in tact. I have appreciated their efficiency and standards, 5 star all the way.

I hired Mrohs Gas to recommend and install a ductless heating and air conditioning system at my…read more1960's beach cottage in Fenwick Island Delaware. This job was quite a challenge as it is a very old beach cottage. They gave honest advice and proposed a Fujitsu system with 5 units inside the house. They had challenges in getting this system installed, including going under a wet house to run the coolant lines to the opposite side of the house from the main outside unit. They did this job with great care (because of the old exterior), knowledge of the system, and professionalism of the installation. It is beautiful and has provided an extension of our season from early in the spring through to late fall. We are extremely happy. We thank them for their dedicated professionalism.

I went into this store to today and the lady that waited on me was not in a good mood and it was…read morerefected on me. She said, go around the building outside and pick out something and I will be in here writing it up. How is that possible? I went out the door as instructed and in my car and left. I will never refer anyone nor go back again. However,they have a nice selection of counter tops Stone but her attitude was harder than the counter tops. She had black hair and came from the back office without greeting me but ready to write up an order

Worst business ever! They installed the wrong countertop and now will not replace. The owner is a…read moreliar. He blamed everything on us! He was so rude. Stay away from this place!

We chose Clarksville, as even though they quoted abit higher then a few other quotes we got for our…read morenew sunroom, Keith Lorance gave the best presentation and was the most organized. Our project grew bigger as time progressed because I trusted them and we ended up adding a new roof and roof design too. Keith was honest in saying the work wouldn't start for months but living in the "slower, lower" peninsula here, it was not unexpected. The project did take a little longer to complete than we expected, but we had 2 project managers leave Clarksville during our project. However, Keith and Andrew Heath stepped up their game to fill in. Their field technicians like Keith Lockerman and Donnie, were a pleasure to work with and their experience led to some ideas we hadn't considered when particulars to the project came up. Clarksville also chose some good subcontractors! The man who put on our new metal roof was a skilled craftsman. We get many compliments on it from the neighbors. And the man who did our framing was very organized, one could tell he took great care in his work. We feel our project was money well spent. Thanks!

contacted Clarksville Construction about a project I was interested in having them do. They…read moreresponded quickly and sent out a design representative to discuss my project. She listened attentively, gave suggestions , took measurements and told me, "give me a week." A week went by, then two with two attempts to see where we stood with our project. Sad to say, no correspondence of any kind. They look like they do good work but I guess my project wasn't worth their efforts, touching base to let me know would have been nice. David W.