I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

Milton Morales was our technician and he was very thorough and explained all that was needed for…read morethe fireplace. I would definitely call them again. The communication between customer and business could be improved as I called to confirm the appt. for the day, and didn't get a call back. Otherwise, the service was excellent!

Well, what can I say, other than these are the only people that said what they would do and then…read moreover-performed in every aspect of the job. Perfectly professional, knowledgeable people in every detail from sales to installation to follow up, along with recommendations for every aspect of the project. Oh, did I mention how clean they managed to keep things ...with an absolutely totally dirty job ahead of them. My living room now has a beautiful pellet stove in my fireplace and they even managed to make it look better than it was before they started. If I hadn't seen it done... I could not have imagined how they did what they did in so little time and the damn thing weighed 550 LBS. But they had an awesome team that made the impossible look easy. So in closing when you see their web page and have ANY need in their area....do yourself a favor...and use these people... They get it done on time...under budget... and satisfaction is assured due to the attention to detail...and their absolute adherence to your requirements!!!!! Guess that about covers it. That Fireplace Store The only place to use as far as I am concerned!!!!!!!! Happy owner of an Enviro M55 The M55 Cast Iron Pellet Fireplace Insert

From the owner: That Fireplace Store is your local family-owned and operated expert for chimney inspections,…read morechimney sweeping, and chimney & fireplace repairs. We also provide sales, installation, and service for wood stoves, pellet stoves, coal stoves, and gas fireplaces serving Millsboro, Ocean View, Bethany Beach, Delaware, and Ocean City & Berlin, Maryland.

I moved from up state, and my neighbor suggested for us to use their services. We wanted to get rid…read moreof the screen porch and add a sunroom with some deck area. We we're hesitate to use them at first because there isn't much reviews on them and also our community is a little picky but after seeing my neighbors sunroom with cathedral ceilings and fireplace which was done a year ago, we decided to use them. I must say, it was a great dealing with Henry. He is very helpful and would ask me more then once if everything was good, took pictures for me to see progress. Just a really good experience. He even repair a leak on my roof for practically nothing. One more thing, when my husband and I bought the home, originally we had gotten quoted from two companies what we wanted done, and Henry beat their prices!! I will be using him again to update my kitchen in a couple of months. It kind of reminds me of that saying, don't judge a book by its cover. So glad I decided to go with my neighbors suggestion.

From the owner: With many years in the industry, Atlantic Coast Builders, LLC, has the experience needed to…read moreprofessionally design, install and customize your roofing to your exact specifications. Our extensive knowledge of roofing systems along with our numerous years of experience enables us to provide you with quality service and a hassle free experience at affordable prices. We're available to handle your roofing issues big or small. Our expert craftsmanship and attention to detail combined with our use of only the finest material is what continues to set us apart as leaders in the roofing industry. We are GAF certified and insured for your protection. We now offer financing through GreenSky.

Pleasure to work with, Matt quickly responded, very accommodating, professional, reasonable priced!…read moreThank you Matt!

Matt was awesome. He arrived on time and did a great job cleaning our fireplace and recommending…read morehow to properly maintain it moving forward.

Great people very professional…read more They installed a tv and sound bar on my living room very clean work.

We heard from them the same day. we wanted a pergola assembled and installed... they were pricey…read more could not afford them. so we can not rate them.

The very Best. I am not a fraud to raccomando this business.Willie the owner is very professional…read moreand affable.

Wonderful local sealcoating. Punctual and neat. Not a drop of sealer spilled anywhere. Cleanest…read morecrew I've ever used.