I won't be calling this guy again, Mike.
First, he was very rude on the phone. He was telling me he had so many jobs he dosnt need mine simply for asking basic questions. He told me he would be at my house in a little over a week at 830am. on a Wednesday, but he showed up at 745am. on a Friday (no call reminder or text). He changed my fireplace fan, rearranged my logs, and cleaned my fireplace.
He and his assistant were here for 30 min max, and he charged me $500. When I asked him what if i continued to have problems, he told me there is nothing he can really do. Did he fix the problem? I think so ( only been gone 1 hr), but the fan is cutting on and off every 10 seconds ( he says it will stop soon). I don't know. He seems very knowledgeable but I think I'll go with someone else next time to save some money. I may be changing this review soon. He also talked to his young assistant, a little crazy and rude... It made us very uncomfortable to hear. Mike just seemed like he was in a bad mood from the moment I first called him him...
When Mike left, I received the receipt, and it was for $600. I called Mike and explained, and he said he never told me $500... little did Mike know I had just put a camera in that room 2 days before, and I had him dead to rights... He said $500 twice ( and he eventually admitted he said $500 twice)!!! I was about to post the video everywhere and even call the BBB... He finally gave me a refund of $100 after a 45 min text conversation, where he basically called my girlfriend and I liars, only to admit he lied once he realized he was on video. It is legal in Delaware to record phone calls and have a camera in your common area... I suggest everyone do it... it's the best way to deal with liars... Don't hire Mike. I can't post videos here, and i am having trouble posting pics and screenshots... This guy will rob you and acutely tried to extort me for the video recording ( text at bottom)..... He also told me many times how much money he has and that he would kill me. He has HARRASSED me since he left this morning, and jts now 10 pm, and he is drunk texting me and sending me pictures of him at secrets....Bad guy! read more