Stopped at there store out on Rt 1, salesman was owners son and seemed very knowledgeable about his extensive product line. We chose a sample to take home and arranged for him to stop by our condo and measure the job. He arrived on time with his dad and measured the area we wanted LVT installed. He had a bid e mailed to me in a few days.There where some areas that needed some carpentry work.. He said he has a fellow who can do it and will stop by Thursday to get an estimate of the cost of that work. They showed up Thursday, He told me he would call that afternoon with there estimate. No call Thursday or Friday...I called On Monday about 11am and talked with the father, the owner, he said his son went on vacation for the week but when he talks with him on Tuesday he will get back to me....The next communication I received was almost 50 days later.saying we should move the job to after the summer....of course we had moved on and the job was already finished...by Anderson One Floors and we could not have been happier... read more