This place is the largest furniture store we visited ever. The sales people were professional and…read moreknowledgeable. Most furniture was in the warehouse, so we had to coordinate and pay for shipping. We also had an option to pick up the smaller pieces if we wanted, which was nice. A down payment was required on ordered pieces, which is typical. The pieces arrived within the cited time frame. I'm taking a star away for a delivery issue: NOT the greatest delivery coordination between the Outlet and the Retail store. Consistency, in this case, is not the hobgoblin of little minds. As with past experiences, you usually get what you pay for here. Not everything will burn a hole in your pocket and not everything will seem well-made once you get it home.

1. Rachel our salesperson was very helpful and good…read more 2. The staff was very rude and unresponsive when we went back the next day to pick up our chair. 3. The day before we were told it would be wrapped in plastic to protect it from the elements, it wasn't. We were also told a warehouse team member would be on hand to load the chair. That too did not happen. 4. It took some time to get assistance in order to load it into our vehicle even though there were 5 staff members mulling around and not assisting, very poor customer service. 5. Additionally, when we inquired earlier in the day about changing out the chair for a rocking recliner, even willing to pay additional costs, the manager said no, you already paid and we will not do an exchange or upgrade. 6. We have been customers of Johnny Janosik furniture store over the last 30+ years and we find the quality of the products and overall customer experience has been trending downward. This will be our last purchase at this store.

We had a great buying experience. Mike was super helpful and listened to what our expectations…read morewere. He showed us a variety of mattresses and we chose a great mattress on the softer end. It suits us perfectly. Also did I mention that the prices are incredible for the quality that you get!

I was disapointed by the almost callous attidude I recieved when the wrong box spring was delivered…read more.I was told it didnt matter because you wont see it anyway.Not the point , I paid for a matching set.Not to mention the delivery cost me $100.00 they didnt arrive until 7:30 pm and they forgot the bed frame.The bad thing is the cost for the whole package was to be $1,200.00.When I got home and went on their web site and found it for $960.00.Today when I went back to pick up the frame it was $1,498.00

I was shopping mattress deals for a friend and got the privilege of speaking with Jennifer at the…read moreSalisbury MD/N Salisbury Blvd. location. She was friendly and did everything she could to get us the best price, despite the numerous phone calls changing his mind. Her customer service was great, she did not pressure me and gave me a follow-up call. I'll shop there in the future.

My husband and I are new to the area. We were shopping for a mattress and stumbled upon mattress…read morewarehouse or N. Salisbury Blvd. The North Salisbury. I must say that the sales manager Les, was not only professional and courteous and listened to our needs. My husband has Sleep apnea. We used "Bed Match", Beyond being very cool it actually recommended five different types the bed for my husband and we selected Tempur-pedic contour supreme breeze. In addition to that. It also recommended an adjustable base which we absolutely loved. Left explain how the cool breeze would keep her comfortable all throughout the nightAnd how the temple material will conform to our bodies. I must say after using it only for just one week I never want to get out of bed again LOL! Awesome customer Angie-

They had a nice selection of furniture but Honesty, the prices were not that great. "Clearance "…read moreapparently means not selling anywhere else so it winds up here. It does not mean you will find a bargain on a great piece of furniture. Still, there are some deals on lower end furniture so if you can handle this than this is the place for you

We normally go to the big furniture store up the street. But we needed a queen size bed for our 3rd…read morebedroom and didn't want to pay a small fortune for something used about 3 times a year. From the moment we walked in, we were greeted, and Mike asked what we were looking for. He showed us a wood sleigh bed, and we tested a nice foam mattress. The price was right, and a very reasonable delivery/setup charge was well worth it. The 2 delivery men were prompt ,arriving in the delivery window and extremely respectful to us and our home. It took only a few minutes to assemble, and they wanted me to verify the installation and see if it was where we wanted it to set. We are very happy with all aspects of the operation.

We had excellent service with Jim. He was very upfront and honest. He was very friendly and super…read morehelpful in helping us find the mattress that fit our needs!!

Jim was really a big help sorting out all the mattresses I had been researching for weeks- I'm sure…read moreI made the right decision. Love my mattress and adjustable base. Delivery was great as well- in & out without interruption to my business calls working from home.

We needed a lift recliner and Besche delivered. Amy was a terrific sales person, helpful but not…read morepressuring. When Jeff and Christian deliverd the char they could't have been more helpful, courteous and respectful. These truly are two men who enjoy what they do just because they are helping others. Thank you so much Amy, Jeff and Christian for making this process so enjoyable. We love our new reclinerer!

Whenever I encounter a business that offers me a superior experience, I feel obligated to share…read morethat experience with others. Besche Furniture gave my wife and I the best business experience we have had in many years. From our initial contact with sales professional John Distasio, to our last goodbye to their delivery professionals, Besche Furniture delivered a top-notch experience.