Highest price for propane in the area. July, 2024 they were $2 per gallon higher than other…read morecompanies in the area for equivalent usage. Called, threatened to change provider and after a while they dropped price $1.80 to $2.99 per gallon. Changing provider is a pain, but so is having to beat them down on price. 6 months they are $1.50 per gallon higher than the average in my area.

I see a very negative review about Sharp Energy. But experiences vary by location. I live in…read moreAccomack County and use the Sharp Energy office in Exmore. These people are the nicest you meet and have been extremely helpful. I don't even pay online because I like calling them to say hello. Nicest customer service I ever had.

When we were not even able to get through to our propane delivery company emergency (suburban),…read moreTaylor Gas was straightforward with an immediate response,set us up for a same-day emergency delivery, Leah Rea was on the Sunday went above and beyond to get us the help we needed!

My service was wonderful. Technician very professional and friendly. The fireplace looked wonderful…read moreafter its yearly maintenance. I recommend the Gold plan it is worth the money to me.

If I could give less than one star I would. My mother does not have CATO oil, she has Griffith…read moreoil. A CATO oil truck came to my mother's home and I was there. I told the driver that my mother does not use CATO oil. He checked the address and said that the address was correct and that GRIFFITH oil had purchased CATO, so I said "no problem". He pumped oil in the tank and left. my mother is on a budget plan with Griffith oil. However, one week later, she gets a bill from Cato oil for the oil they delivered. Long story short is the delivery man, driver #71 and Truck #626, misrepresented himself as if he came from Griffith oil and he did not and now they are charging interest on the bill. So she is paying the budget plan and their bill also. That doesn't seem right.

They are unprofessional! On or about December 2017 their oil delivery man filled my mother oil…read moretank with dirty oil. Her furnace stopped operating on a snowy night and she had problems with her furnace until her home was sold. Her oldest son just happened to visit and questioned the delivery man to no avail. The manager was visit by me: Senior Chief Floyd Orr, USN, Retired. I demanded repairs and money refunded. My mother was shortly admitted to the retirement home, where she past August 13, 2023

We needed an entire heat pump system. The lead technician (Mike) was great. He was courteous and…read moreprofessional. I highly recommend Cropper for any heating and cooling service.

From the owner: The Cropper Oil & Gas team is Berlin, MD's top service provider for propane and fuel oil solutions…read more In terms of residential fuel delivery and storage tank services, Cropper Oil & Gas should be on speed dial, regardless of whether you use heating oil, propane, or kerosene. Since 1968, we've been the go-to provider of residential fuel, marine fuel, and agricultural fuel deliveries for businesses and farms operating in the Berlin, MD area.

They are very nice when you are looking to sign up. Had tank filled the first time and gas was at…read more2.73 per gal. Next fill before winter, gas was 4.45 per gal. I understand prices fluctuate so we filled up again. While the driver filling tank is doing his job, I chatted with him, he said the owner jacks up the price for those in our neighborhood because we live in a resort community. I was pissed at that point. Gas worked fine until wouldn't light. I called for service, they never came out or called back. I had the Company that installed the indoor unit "logs" and he vacuumed it and showed me how to keep it clean and gave me a discounted price for a pressure test. It passed the test. I clean it often as instructed and it worked fine for two years. Fired it up this year and have a terrible smell. It was cleaned before starting for the season but the smell was so bad we couldn't use it. Called the original fireplace company to service it again but they no longer do propane fire logs. So I called Pep up as suggested by the rep & placed a service request with a very helpful pep up employee named Debbie. She submitted my service request and said I would get a call within 24 hrs. 3 days later and still no call. So I call them and talked to a very rude pep up person named Lynn. I mentioned I was recording the call and she changed her tune quickly. She said I had a leak but 2 months ago the tank was at 37%. After talking with her about getting a service appointment, I went outside and the tank is still at 37%. Doesn't seem to be leaking at the tank side or line into house. I'm still waiting for a call back. My experience so far is that they don't really care about the customer and employees hate working there. They want to charge me a non usage fee when I can't use it and they won't service it. Should I get legal advice?

Reported suspected gas leak, maintenance man told me my tank was empty and I told him there was a…read morevery strong gas odor coming from my stove. He told me it was because my tank was empty and he would have someone come fill it. Driver filled tank and I also informed him that I thought there was a leak, he also told me it was because tank was empty. I'm on an automatic monitoring system so it never should have run out. 5 hours later the smell was worse. Called them back and this time he actually came in the house to check for leaks!!! Stove was leaking, and so was the pipe under the house!!!!

I have not experienced a more unpleasant and unprofessional company in my entire life. I will never…read morepurchase a home that aero is the supplier. They changed my meter for a new propane meter, we reported a gas smell, the tech came back out to state the initial tech did not secure the meter properly and that he was a novice. They also charged me 89.99 for the service call. They also can never tell you when a tech is coming to turn on the meter. The reps that answer the phone are untrained on simply giving billing explanation. We lived here for the first 2 years and did not get a consistent bill. They do not offer installment plans. Request non refundable deposits and are not govern by the state or federal government for rules and regulations!

From start to finish, Aero Energy was great to work with! They responded quickly to my request, had…read morepricing for me that was fair to the market, explained propane to me, and completed the work on time! Highly recommend!

If I could give this company a zero, I would. They tried bully me when I mentioned changing over to…read moreanother company, due to price increase after price increase, by threatening to take away a tank that still contained purchased propane unless I agreed to sign a new contract. This is not a reputable company.

Low price to start but you have a 3 year contract. Price goes up 2nd and 3rd year (high they need…read moreto make up for low start). $100 to leave company. Read contract before signing!! People often not in office. Phone calls go to main office where they do not answer questions. I was told by a reliable source that they go back in your account and raise the gas prices to make you owe more money than agreed upon.