This company provides great service from the first phone call to their truck backing out of the…read moredriveway. They have come to our rescue several times and they are professional, efficient and after they fix the problem they always leave the area looking better than before. In my opinion they always go above and beyond and we have never been disappointed.

From the owner: Hickman Plumbing, Heating and Air Conditioning specializes in the comfort of your home...whether…read moreit's new construction, residential, install or maintenance, we can help you! We also offer a home energy inspection to find out just how efficient your existing system is performing and offer solutions to maximize it.

No 24 hour service--I had to call twice to get a plumber out for a broken water pipe. They gave me…read morea quote, I paid a $2000 plus deposit in November and the work was not done by February when I cancelled with them. Still waiting for a refund

They DO NOT offer 24 hour service, even in an emergency and even if you call before they close…read more(like 4 pm). Don't have any water because of a sudden issue? They'll be glad to come out in a week. Too bad for you. Don't waste your time.

Our heater broke we called Tom's because we wanted to hire local they came. They gave us a quote…read more It was more than we can afford because I just lost my job. My husband then asked if we bought the part from our friend who could sell it to us at cost if he would still do the work, he said yes, he would charge us an hourly rate, when we got the bill, our bill was more than the original quote with him replacing the whole heating unit and not just the compressor. They then proceeded to empty our Freon and charge us for a full Freon charge which was $800. He could've just replaced what we were missing but instead he changed the Freon that we've been using do not recommend will not be using ever again, and I will be telling everyone I know not to use them. I live around the corner from them and this is how they treat their neighbors. So I guess Tom decided what we could afford and screwed us.....Small town bull shit I do not recommend

I have been going without heat since it started getting cold. In December I hired a HAVC after my…read moregas was turned on. I owed almost $1700.00 from last season so I paid it up. My furnace wouldn't light for Sandpiper employee so I called a certain company in greenbackville va. I was charged $450.00 for replacement of pilot. However it kept shutting off and that company kept making me wait weeks to come look at the problem. The owner said he only charged $80 an hour so I felt he was good. But I kept calling for him for same problem. I ended up with busted water pipes and when that company cake out they didn't tell me they don't do pipes. After numerous times back and forth and the horrible things that owner said including the threat that if I called another havc out they would tag my system and I'd have to pay him more then $5000.00 to replace my furnace I stopped calling him. But my home is big and we were without water and heat. Finally I called Tom's HAVC and plumbing. I got someone immediately to come out and my furnace fixed as well as my fears. The price was so unbelievable low and the service guy was so pleasant. I'm not one to do a lot of reviews but if you knew how amazing I felt that day and the next because I finally had heat. Plus he put my mind at ease for all the degrading comments the other company made. Also for the record, Tom's fixed the exact same problem for which I originally called about and what I felt in my heart was wrong. I'm an elder woman but my common sense told me that a furnace that lights but goes out an hr or mins later must have a broken connection. In closing I'd like to say thank you to Tom's for making me feel better after all that other company said including the fact that my house would blow up and that the first company would send me flowers on my grave. I can not tell you at this time what company it was but I'd be careful about anyone from greenbackville va. But I can tell you that in all my years Tom's is the best I've come across.

Bill Buttrill is our awesome plumber! He responds quickly and gets the job done right. Bill has…read moredone several jobs in our home, from moving a washer outlet to installing new kitchen faucets and repairing a leaky shower faucet. Highly recommend!

Their website says they are open 24 hours. I tried calling several times at different times, and I…read morealways get the same recording. It says, "sorry, but the person you're trying to reach has a mailbox that isn't set up. Goodbye." To me that doesn't mean they are open 24 hours if they're unavailable at all.

Terry is an exceed plumber. He completed work for me on two occasions and did high quaility work,…read moreand one occasion saved me thousands of dollars. Terry is highly skilled, professional, highly responsive, and has fair pricing. I highly recommend him. He's definitely my go-to guy for future plumbing work.

From the owner: My business strives for %100 customer satisfaction. Thank you for the opportunity to earn your…read moretrust and business

They were friendly, had great communication, and brought pet treats with them. I recommend Klaus…read moreand all of his crew. We had our inside and outside units replaced fully by the home warranty company. Klaus made recommendations about changes I could make to my new plan to help minimize my out of pocket expense. I ended up paying hundreds for the service and that was it.

The most Unprofessional service ever. They are associated with American Home Shield who sends them…read moreout to do service calls. Today they came to my home when no one was home. His people went to all my doors, looked in every window and door. No Company T-shirt no company truck, and no card left on the door. Who does that in 2021? Unfortunately, AHS said he's all they got on the eastern shore so if you have a business be his competition. It can't be that difficult to be better. So AHS will lose my business.