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    Blue Flame

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Services - Blue Flame

    Fire heating system inspection

    Fire heating system installation

    Fire heating system repair

    3 More Services

    Fireplace insert installation

    Heating stove installation

    Fireplace insert repair

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    7 years ago

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    People searched for Fireplace Services 103 times last month within 25 miles of this business.

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    Fireplace Supply Company

    Fireplace Supply Company

    (8 reviews)

    We recently bought a gas fireplace, and while choosing the unit in the showroom was easy, the…read moreinstallation process was frustrating and poorly explained. We were told all we needed was a gas line run and a general contractor to build the wall. That wasn't accurate. The information provided was incomplete. It listed wall-support dimensions but left out critical electrical requirements and details about the non-combustible materials needed for the surround. Because of these omissions, we had unexpected extra costs for an electrician and additional materials that should have been disclosed from the start. We were also not informed that Delaware regulations prevent installers from connecting a new gas line--something they clearly knew ahead of time but didn't mention at the time of sale. This caused another unnecessary expense. What made the situation even worse was the response when we called after the installation to express our frustrations. They were flippant and dismissive, especially when it was suggested to create a checklist to help future customers avoid the same issues. If you're considering buying from them, insist on a detailed walkthrough of the entire installation process before committing--exhaust planning, electrical needs, non-combustible material requirements, and any state-specific regulations. The lack of clear communication made this more stressful and costly than it should have been.

    Purchased an electric fireplace which was installed on 02/20/25…read more Magen and Chris came to install the unit. Chris was a fantastic craftsman and he did everything possible to make this fireplace look like it was always there and he did that. From the sale at the showroom to the installation at our home everything went perfect and everyone from Fireplace Supply where all very friendly, professional and helpful. I would highly recommend this store. Thank you for giving us a beautiful fireplace. John & Barbara Frankford Delaware

    Clarksville Construction Services

    Clarksville Construction Services

    (11 reviews)

    Clarksville Construction is the WORST contractor I have ever worked with. From day one, the project…read morewas a complete mess. The quality of the work was terrible, filled with mistake after mistake. The job involved a new door installation and the replacement of wood with PVC panels around the bay windows and chimney box--a relatively simple project, one would think. However, it was anything but simple for Clarksville Construction. Find a better contractor and save yourself all these problems. If you know of any, please add them in the comments. Here is a list of some of the problems encountered. * On the first day, the crew did not bring a generator, which caused the circuit breaker to trip repeatedly.  * On the second day, a drill was left on top of the chimney, which was very dangerous. My neighbors noticed it. They also commented that the crew's performance led them to decide not to use Clarksville Construction for their future projects.* I observed that a section of cracked 2x10 wood was used, despite my instructions to the crew not to use such materials. * Communication with the crew was very difficult. I can't imagine how anyone who doesn't speak any Spanish would manage. * The new door did not fit, necessitating the cutting of a section of the wall. * They failed to order a screen door and realized this 4 days into the job. * There were dark marks on the entire chimney siding. Scratches were noticed on the floor in the entryway.  *There were marks on the interior wall next to the door.* A stain was found on the rug. * There was a 1.5-inch gap at the bottom of the chimney box. * The wrong screen door was ordered, delaying delivery by 2 more weeks.* Insulation was not properly installed under the window boxes, resulting in my furnace running continuously. * The crew returned on February 6th, 2026, to address these issues. OVER four and a half months have passed since this project was to be completed. Unbelievably poor, a nightmare, and completely unacceptable!

    contacted Clarksville Construction about a project I was interested in having them do. They…read moreresponded quickly and sent out a design representative to discuss my project. She listened attentively, gave suggestions , took measurements and told me, "give me a week." A week went by, then two with two attempts to see where we stood with our project. Sad to say, no correspondence of any kind. They look like they do good work but I guess my project wasn't worth their efforts, touching base to let me know would have been nice. David W.

    Blue Flame - fireplace - Updated May 2026

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