Since Firehouse subs is an up and coming franchise....I'll post the negative here.....the steak and cheese was a big let down. Very little cheese, Very little taste (maybe salt & pepper would do ya good.) The chips were good (Ms Vickies in a bag) and the bottled water. read more

Sometimes the best ever subs, sometimes not so much. Very inconsistant. But employees are nice and I like doing business with a place that benefits firemen. read more

Nice place, quick friendly service. Only a handful of customers in (just before 5pm), so the dirty tables and floor that needed swept had no excuse hence only four stars. My brisket & cheddar sandwich came quickly and was nice and warm. The sandwich was a lot smaller than I envisioned based on the giant photos on their menu boards. However, the bread and brisket melted in my mouth like butter and I could really taste the smoked flavor. The sandwich definitely lived up to it's hype. Overall, better than the usual sandwich shops. read more

Firehouse Subs - Hot sauces galor! - Sandwiches Near Me - Thornton, Colorado

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Totally unacceptable customer service. The food is good, however, I called for an error within my order and the person I was handed to told me he didn't have time to handle it. I would never go to this location as the management was so rude. Students went without lunch today, thanks to Uber Eats and Firehouse who were not willing to try and make it right. read more

I think I eat here twice a week and have been for years. I always get great and friendly service and the food is amazing. A couple of times I've had issues but the staff at this location is quick to respond and correct the issue. read more

Your typical fast food sub joint... not sure what it is, but I far far prefer firehouse over subway or jersey mikes.

If I could rate this place a -10 I completely would. I HIGHLY RECOMMEND YOU TO NEVER EAT @ THIS PARTICULAR STORE .... Worst experience I've had with a food restaurant in about a year or so! I ordered through the DoorDash app tonight because my car is having trouble. So, I am DEATHLY allergic to onions so I requested for them to make sure they didn't put them on my sandwich at all. I get my food and what do you know, There is onions ALL OVER IT. & The funny thing is, @ The bottom of the receipt that came with my order it said the same thing, "NO ONIONS PLEASE I AM HIGHLY ALLERGIC!" So not only did they mess up my order, But when I called they had the audacity to tell me that my order didn't come from their store location. After hearing that I contacted my DoorDash driver to ask what location she got my order from. She then verified that it was the same location which just told me that it wasn't from their store. It didn't stop there though... I called that same store back and the guy who answered was like "Yes order for Madison I see it right here!" The manager whose name is David, He shouldn't be allowed to work here let alone be a manager. He didn't fix anything for me at all. Told me that it wasn't his fault and that there was nothing he could do for me. I'm sorry but I've worked a long time in the food industry and I know pretty well that the customer is always right. Not only that, For business purposes when something is wrong you FIX IT! Especially if you want to keep their business and not have them write a terrible review like I am at the moment. I am so upset, I started crying. You never treat a customer the way this man has... read more

Good food great service! Fun place and friendly staff. This will be my go to sub choice. read more

Firehouse Subs - Hot sauce galore - Sandwiches Near Me - Thornton, Colorado

Out of all firehouse sub locations I've been to across the country and this location has the best subs and the best customer service. I'm always happy to have lunch here for those reasons. Thanks for being different guys! read more

Quick overall view of Firehouse as a company/brand is a positive one. I like that you are able to see their story posted in most if not all locations telling about how they were started by firefighters and how they still contribute back to the departments to this day. This particular location seems to be run pretty well. The store is mostly clean when you walk in and unless its just a super busy time, tables and chairs are clean as well. The food is good and can't really think of a sandwich I have had from there that wasn't good............fresh. This is where they lose the star, be weary if you get your sandwich to go b/c of how they construct it your bread could be a soggy mess by the time you get home. I had to learn this lesson once the hard way but now I make sure to either get the wet stuff on the side or re-toast my bread once I get home. I just wish more sandwich places would ask you on a to go sandwich if you wanted the wet stuff on the side. There are not many things I dislike more than soggy bread. read more

I didn't go in or pay for these great sandwiches. They were take out and two of them fed four of us. They were awesome. The steak and cheese was to die for. I can't waut to check the place out and see what else is on the menu. It's a good sub and if the place is as good as the food is I'll live it. read more

Yeah. Firehouse was A-ok. There was only one vegetarian option - a veggie sub with sauteed veggies, and a three-cheese blend. I opted to avoid the veggie saute mix (just too oily sometimes) and I had all of their fresh veggies instead: lettuce, tomato, onion, pickles, olives, green peppers, banana peppers and jalepenos. Add some cheese, italian dressing, a lot of mustard and hot sauce to the mix and you've got a decent sub on your hands. Nothing fancy, nothing that I haven't had before, but the bread was fresh, the sandwich was toasted, and the people were friendly. Not too shabby! read more

YUM. The Hero sub I had was awesome. I like this place because the meat they use taste so fresh and I really like how they steam their subs. The staff was super nice too. read more

I tried this on the way up to Greely for a concert and the subs are good with good ingredients. The one thing that I would have liked is a different tye of bread, don't get me wrong theirs are good. However just used to more of a crunchier outside and soft inside instead of soft all the way around. I would definitely go back here. THis shopping/strip mall has a few other good chains that if you are in the area are perfect for a quick stop in. read more

"Welcome to Firehouse Subs!" Greeted right when we walked through the door. :) The food is fresh and you can tell when you take that first bite. No joke. What do they put in the wheat bread? It doesn't taste grainy or gross. It's delicious!! The two times my hunny and I have gone, we've tried... the Firehouse Meatball, Club on a Sub, anddd I forgot the one my hunny tried last time but it had pastrami and maybe roast beef in it. All were really good! I don't think that there's anything that's NOT tasty on their menu. We also wondered where the hay they got all their hot sauces from!? There were a tonnn! =) We took ours to-go but I really enjoy this place. Firehouse Subs, ya'll have a VERY special place in my stomach/heart (same thing). :D read more

Meh. I don't get it. Had an italian. One step above Subway. Staff was pleasant. Place was clean. Compare to chain sandwich places anywhere. It has potential but.....Meh. read more

My family and I went to firehouse subs for lunch today and spent $50.00 got home to enjoy the food and found hair in the sandwich, when we went in for a refund the "owner" coped an attitude and called the cops horrible service food had HAIR IN IT!!! read more

Omg so good, great sandwiches, great wheat bread, and the wasabi green tea hot sauce is so epic, staff is so nice!! Do it go there now... Like now read more

They have a Mexican lady who works there that doesn't speak English. She is very rude to you, and she screws up your orders

Subs were awesome. Prices were good as well. I the only thing I didn't care for was the workers. They acted like I was bothering them asking questions. I'll return but it better be better attitudes or I'll just walk out read more

Always friendly,clean and fast. The meatball sub isn't cheap, but it is great

Good, but not great. Yet it's probably the best meatball sub I've had in years. The hot sauce rack is awesome. I might update my review higher when I've been a few times. Pretty impressive. read more

I love hot sauce. Love it and I think this place had me three seconds after I walked in to find like 100 different ones! The sandwiches are pretty amazing but always soggy if you get it to go :( always have fresh iced tea which is nice and lots of soda choices on the new fountain machine. It's always amusing to watch people use it for the first time(me included.) friendly and fast! read more

This place is ridiculous!! It's so good. I drive 20 minutes to eat here. I stumbled on it by accident one day. I was driving by and decided to try this place. I had never heard anything about it. I walked in the whole staff yelled "welcome to firehouse." It caught me by surprise. I ended up trying to smoked brisket and cheddar sandwich. The guy who worked there talking me into adding bacon. Good choice! It has a sweet honey bbq sauce it. When you get it, the cheese and meat are melted together and very juicy. They actually have steamer that they steam the meat to give it that extra moistness. Genius! Definitely a great place!!! read more

I had the Smokehouse Brisket (I think this is what they call it) and it was delicious! They don't slop the sauce on, which I can appreciate. I hate eating a sandwich and your hands are covered and the bread falls apart b/c it is so saturated. This was flavorful without overuse of condiments. I will be back! read more

I typically looooooove firehouse, however, trying to convince my boyfriend they are delicious, we ordered to go. They got my order wrong. I called to let them know, they offered their apologies and got my address to send a gift card. Fast forward six months, still nothing. I won't be back, so sad to me because I love it so much. read more

Found this place on Yelp. My husband and I tried it out for lunch last weekend. One of the best subs I've ever had (I'm sure that's not saying much since I frequented Subway and Charleys)! I got the Smokehouse Beef and Cheddar Brisket.... amazing! The brisket just melted in my mouth. My husband ordered the New York Steamer. He liked it but preferred mine. He also got a side of chili and said it was pretty good. They bread was delicious! It was soft and tasted fresh. They have a huge variety of hot sauces as well. read more

These sandwiches are very impressive. They greet you right away when you walk in and very friendly and quick. The load your sandwich up with ingredients so it is never weak looking. Every sandwich I have tried so far has been on point. I give it a 5 star for everything! read more

Great food great service. Very helpdul staff!!! Hot or cold its all good. First time going to firehouse, will tell all my friends to go!!!!

Yum! Love the new healthy options, and the staff was super friendly!! They accommodated my picky vegetarian daughter, and I liked that they have lots of different combo options. It was really busy there that day, which probably is pretty typical, but the everyone took the time to say hello and made us welcome. read more

Not sure what the hype is about this place. First time there ordered a meatball sub. There was enough sauce on this sandwich to render it inedible. Just a giant puddle of soggy red dough. Staff was friendly enough though but I will spend my lunch $$ elsewhere. read more

Usually one of my regular spots, the food is always great. But customer service is very disappointing. Every time I order on the app it's never ready on time, and everyone in line still gets their food before mine. This particular time they told me "they don't have a ticket" for my order and therefore can't make it, even though I had gotten the confirmation email and the money had already been taken from my account. Just ridiculous, and on top of that the lady was so rude and acted like it was my fault. I asked for a manager which they never got. They ended up finding my ticket "in the back" and eventually made my food, never got an apology or anything. For someone who works in customer service I just have basic expectation when I choose to dine somewhere, I will taking my money elsewhere. read more

I could seriously eat here every single day!! It is by far the best sandwich I've ever had! My fav is the turkey bacon ranch. It's amazing every single time. It's always hot and fresh and overflowing with toppings. Now that I've had Firehouse, it's hard to imagine going anywhere else for a sandwich! Please never change!! read more

Great atmosphere, awesome food, and delightful service. A little pricey but still worth it.

The staff there is very immature and inexperience. We will never go again because they called my husband stupid to his face. I've never had such a bad experience like this in my life! read more

Absolute top sub around! Fully loaded is the ONLY way to go and even if you take half home it's just as good tomorrow as it was today. Friendly staff and LOVE the welcome when you walk in the door. If you want a sub there is no other place to go!!!! read more

Love the pickles and the hot sauce wall!!!!! Tasty and fresh sandwiches!!

I literally licked the paper clean service was excellent and my lunch was excellent I would recommend this to anyone in the Denver area

I love how they offer healthier options; however , I got the chicken salad last week and just wasn't blown away by the taste. To each their own. Now fast forward to today and I have decided I am not going back. I ordered another healthy option, the Capt Sorensens Detail Pepper Grilled Chicken, which was awful. The piece of chicken was twice the size of the bread and it was slathered with so much sauce that I couldn't taste anything else or barely hold it since the bread was soaked. It was disgusting. In addition, my co worker said his sub was doused in ranch. They like to go heavy on the sauce apparently! Yuck. Not happy. read more

One of the best sub places you can go, they don't skimpy on anything after a sandwich you will be full, you can get a bag of chips as a side but it's not needed with how big the sandwiches are. Happy my wife chose this for dinner! Would recommend coming here. read more