It's a chain. No complaints with the Firehouse chain or this specific location. The Slidell one is as good as any of the others I have been to. The service was friendly and quick. My sandwich was great. I will definitely be back. One thing noteworthy: the parking lot at this location is wack. The lot is tight and the parking spaces are tiny, making it difficult to maneuver around the ubiquitous monster trucks and big SUVs. Several businesses share this teeny lot, but at off-peak times when places are closed it is easier to get in/out. read more

Firehouse Subs - Sweet & Spicy Meatball - Fast Food Near Me - Slidell, Louisiana

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I am a regular customer at this Firehouse Subs location and have always enjoyed the food. Unfortunately, my recent experiences with the current staff have been disappointing. On multiple visits close to closing time (around 8:00 PM, with posted closing at 9:00 PM), employees were rude, dismissive, and appeared unwilling to serve customers. While I understand that staff may be preparing to close, customers should still receive courteous service during all posted business hours. During one visit, while I was briefly speaking with someone, an employee repeatedly called my name three times within about 15 seconds to remove my to-go order from the counter. The interaction felt unnecessarily impatient and disrespectful. At the same time, another customer was still dining in the restaurant and there were approximately 15 minutes remaining before closing. On a separate visit, when we placed a to-go order, the employee seemed bothered by having to take the order and stated they were out of brisket. Whether or not the item was actually unavailable, the attitude and lack of customer service were noticeable. What concerns me most is that these were not isolated incidents. There appears to be a pattern of poor customer service during the last hour of business. Customers should not feel unwelcome simply because they choose to visit later in the evening while the restaurant is still open. I am sharing this feedback because I enjoy this location and would like to continue supporting it. However, the current staff could benefit from additional training in professionalism, friendliness, and customer service. I hope management will address these concerns so that all guests receive the same level of service throughout operating hours. read more

I give Firehouse Subs 5 stars because they have the best subs around and they never get the order wrong. My personal favorite is the Turkey Bacon Ranch with no onions or lettuce. Always made to perfection. The pickle spear is a perfect touch on the side and the jalapeño chips and sweet tea finish off a great meal. We recently ordered online for pick up due to the pandemic and I wanted to note that it went flawlessly and our order was ready and made right. Thanks to the staff for all you do. read more

Firehouse Subs - Turkey Bacon Ranch - Fast Food Near Me - Slidell, Louisiana

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Friendly staff and management is always on point. I had trouble with the app with catering. I spoke with a young lady named Hanna and she was helpful and patient! I will be returning to get the Brisket sub again. read more

Love firehouse in general! This location is usually quick and polite. Online ordering is a nice option offered if you're limited in time. My order is usually perfect! I would recommend this location if you're looking for a quick delicious sandwich. read more

This is the seventh time I have ordered a sandwich with chips that weren't delivered. We went in and inquired as to why this might be. The person at the counter stated that it was on the driver's job to ensure that the chips were added to the bagged order. This seems completely wrong. The sandwiches are ok. It should also be noted that firehouse hasn't answered every time we have called them about this issue before closing time. We actually do like the sandwiches but their system is flawed. read more

Firehouse Subs - Receipt - Fast Food Near Me - Slidell, Louisiana

Big hot sandwiches packed w/ meat!Delicious flavor! Made fresh! Can't decide which is my fav- maybe Hook & Ladder! read more

I like to go here with my family. The subs are delicious and there is a large selection of different subs. The food is great, but I also really like the atmosphere of the restaurant and the fact that they donate money to help first responders. read more

Great place to grab a quick bite and relax or a good to go sandwich shop! Neat little Firehouse buckets they sale also when available to store golf balls etc! read more

Hold on to your hats ladies and gents because I'm about to give you the top five reasons to go to Firehouse Subs for lunch if you're in the mood for a sub. *ahem* 1. Piping hot, overstuffed delicious sandwiches. 2. Cool Coke freestyle touchscreen machine. 3. Online ordering. 4. Charitable. The company is dedicated to providing education and equipment to our first responders. 5. Hot. Sauce. Bar. *drops mike* I like the Hook and Ladder, New York Steamer and the Club on a Sub. I think you will too! read more

Firehouse subs is a great place to come to for a sandwich! I came in today around 7:30 ish and the crew was amazing, very friendly staff. Young lady with the collar shirt at the register was very patient when it came to helping me with the Firehouses app and my order. My sandwiches were made correctly and place was pretty clean which was impressive considering they were steady. Definitely worth the visit and will be coming back soon! read more

We dropped in for lunch today. The staff was nice and greeted us quickly. We had a small problem but the manager was proactive and fixed it before I could even ask. That's the way to take care of your customers! I know it's a chain but this manager has his store in shape and knows what it takes to make his store successful. Thanks for appreciating us as customers. It's not often you find that anymore and it's a welcome change to the norm these days. read more

Fresh, delicious and staff are friendly and hardworking. I love the Club Sub. Consistently great sandwiches. It's now my go to meal every Tuesday night. read more

Great food and experience. The steak and cheese is my number one favorite followed by the smokehouse brisket and then the club.

Pretty good, even though I've had better this place is really cool. It's set up like a firehouse in the inside and is very kid friendly. The bread is so soft and the cinnamon apple bbq is a must try. read more

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Never had a bad sandwich, they all taste great. Love the lime aid drink. The crew is always very talkative and entertaining. read more

Firehouse Subs - Eat where the fireman eat - Fast Food Near Me - Slidell, Louisiana

Decent sub sandwich, annoying doorbell in the store is a reason not to dine in. Apparently they don't follow orders here and will give you onions even if you tell them multiple times "no onions". Even if the receipt of your order specifies no onions, they will give them to you and your sandwich will taste like an onion even if you peel them off. read more

Firehouse Subs - "No onions, GFY customers" - Fast Food Near Me - Slidell, Louisiana

I've never been to Firehouse Subs before. They're in my neighborhood & I was pressed for a place to get a salad I could pick up on a Sunday afternoon. I'm wheelchair bound so my sister went in. I asked for a salad with chicken. It was a nice size bowl of romaine with lots of huge chunks of the white part of the lettuce leaf. Some green pieces had gone bad & were humid & black. A few black olives, a tiny amount of tomatoes, a really small amount of cubed chicken, some even tinier cubes of something white & 2 small containers of a pretty vinegar-y dressing. I would say very plain. I don't even know what was paid but I'd rate a ZERO!!! read more

Might be good, ill never know now. Waited 5+ minutes for any of the 3 people working to take an order, which never happened. Got tired of waiting and left. I've got no problem waiting, problem was I was the only person in line! read more

Normally very good for lunch. Today I waited about 10 minutes at the register to order. I waited another 20 minutes and decided to get a refund because I still hadn't received my food. Most of the 30 minutes I was there 2 employees were trying to enter a to go order into the register. I watched several people walk out without ordering. read more

Great place to get a sandwich. Food is always tasty and fresh. I go for the Hook n' Ladder light and it's always delish. I really like that they have the drink machines where you can mix and match with flavors. Staff is friendly and the place is clean too! read more

For the love of subs get here fast and eat! Best bread and beat sub around friendly staff great service and don't forget your pickle bucket!!! read more

Firehouse Subs - Yummy yummy!!! - Fast Food Near Me - Slidell, Louisiana

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My husband and I drive over from Mandeville just to eat their subs. Fresh-tasting and ample ingredients with just the right amount of bread and spread. I get the Hook and Ladder and hubby gets a Hero. We took a meatball sub home for a family member and asked for special packaging for the meatballs. No problem! Smiling staff and quick service. read more

The lady behind the register is about as rude as you can be. I changed my mind about cheese and she had to shake her head in disgust. She had an attitude towards us from the beginning. If you only want to serve certain people maybe you should put a sign on your front door stating that people like us really aren't welcome there. You knew how to take our money. Won't be back. The food isn't that good to be treated like that. The girls making the food are excellent read more

We ordered our subs through waitr and ordered 6 sandwich's, one was supposed to be a large steak and we got a medium, when I called they said it would be fixed, we went an hour of waiting on waitr so we called firehouse subs and the woman on the phone was very rude. Said it has been ready & that they don't contact waitr to deliver the food & that someone should've told us we had to pick it up, I've worked in the food industry so I know that if a waitr order is messed up you call the delivery person to come back. If I could put 0 stars I would read more

Firehouse Subs is a fire fighter themed sub shop founded by fire fighters. Aside from their variety of tasty subs, what makes this sub shop different than others is the way they prepare their subs, their buns are steamed to make them deliciously soft and warm. The subs can be customized to satisfy any tastebud. They also have a variety of hot sauces to put a little fire in your mouth. The employees are very friendly and have great service. They bring your order to you, just order, pay, and have a seat. They have one of those state of the art Coca-Cola touchscreen machines. The touchscreen can be a little annoying when it doesn't recognize your touch but it lets you customize any drink with additional flavors and it has an automatic ice maker which prevents contamination from handling ice, which can be deadly, Google it.The restrooms are kept very clean and well stocked. The kids meal comes with a Rice Krispies Treat....yum. it can be substituted. Join the email club to get the latest deals, your stomach will love you for it. Don't forget to check out the awesome fire fighting decor. read more

Firehouse Subs - Firetruck Mural - Fast Food Near Me - Slidell, Louisiana

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Seriously...this place is so good! I always get the ham and turkey sandwich and it's always so delicious. I never have had a bad meal from here! They have great customer service and a good selection to choose from! It's nice to have one of these in Slidell! read more

Great food and Great Service. I believe the manager on duty was very knowledgeable and friendly. I would however rework the flow for the guest. At the register it is very tight with the chip rack and the first row of tables placed as they are now. read more

Delicious subs, good prices, friendly and welcoming associates and a great atmosphere.

Delicious subs. Had the Hook and Line (I think its called). My husband had his with bacon. Really good. So is the chili. We will definitely go back for more. I really want to try more kinds of sandwiches. Oh and giving a 2 star review because you don't like the sound of the doorbell? Really childish. read more

Don't order cookies you won't get them. You are supposed to know to pick them up leaving out like they didn't tell you. Got charged and said to come back and pick them up. Stated they told me to get them on the way out. Not true had someone with me to verify. Not a customer in the restaurant. read more