asked for no tomatoes got tomatoes on sandwich, as a tomato hater this is unacceptable what if i was allergic to them yall would've ruined my meal read more

Sandwiches are good. Good selection. Love the toasted sandwiches. Staff is great. Always friendly

22 minute wait for 3 subs. Order and pay for 3 mac n cheese... get one. Carry out, didn't check because you know, assume adults can count to 3.. should have known better. Cashier card reader asks for tip- So tired of the poor quality ppl that always want tipped for NON-traditional tipped work. 2 star because the subs were decent. Don't ask me about the Mac n cheese... I didn't get mine. read more

No one was in the store when I ordered and it still took them 15 minutes to make 1 sandwich. This is the slowest Firehouse Subs I've ever been to. read more

Food was great. Service was take out, very fast and everything was as ordered. We had ten sandwiches and every one was delicious. I would recommend Firehouse Subs to anyone looking for a variety of sandwiches. Five stars read more

The service here is phenomenal. Micah is the best sub maker I've ever witnessed and is so so SO kind. Great job Mercha

We waited over 45 minutes for our sandwich, there was people left and right demanding refunds, as I walked up to get my refund they yelled they're bagging it up at me, I would not recommend this place for anyone who's wanting mediocre sandwich for an hour wait, go elsewhere they do not care about the customers and their concerns. Restaurant inside also could have been cleaner. read more

Love the place.All other sandwiches can't compare to Firehouse Subs. I will take this place over all others

Came in right when it opened and even then Mark went out of his way to make my experience great! Definitely the kinda place you want to visit if you care about the quality of your service. Thanks again Mark! read more

Staff is always super nice , and they make the subs perfect every time. Love coming here!!

Ashton S was so nice. I have celiac disease and once he was aware he made sure to wash his hands and change gloves not once but three times.

OMG, I LOVE THIS PLACE! Their Hook and Ladder is my favorite but the Brisket is a close second. They are always friendly and the food is awesome my only complaint is that it takes a long time to get your order but I guess that's fine because it's hot and fresh when you get it! read more

I love firehouse. The food is amazing. But I ordered delivery and they charged me $23 for nothing but a $9 sandwich. That's absolutely ridiculous. I'm actually disgusted by that. read more

This has been our go-to sandwich store since it opened. We often ate-in before Covid. Over this year we have ordered and picked up at the window. Every time there is something wrong with the order! A few weeks ago they left the chicken off my salad. Tonight they left the meat and cheese off my husband's steamer! We had to ask for the chips we had already paid for. Of course, we didn't discover is it until we got home! You'd think they'd at least offer you a coupon for the aggravation! read more

Food taste was fine. However prices are outrageous! Just too expensive to eat there for a sandwich. No doubt their sky high property taxes are a major cause of this. Others have told me that the sky high property taxes affects pricing in other stores in this area. Happen to visit another location outside the state of Texas and their prices were much more reasonable! It is astonishing to see the difference in prive Thank you for responding. read more

I'm going to start with saying that the only reason I am even giving this place two stars is because the subs tasted amazing, but we were also super hungry. However, after ordering from the drive up window my husband and I were told it would take ten minutes for our subs by the shift lead who took our order. 20 minutes later we finally got our subs. When the girl handed us our subs she told us "I forgot to put the ranch on your turkey bacon ranch sub, so here's a side of ranch" we waited twenty minutes and they somehow forgot the ranch on a turkey bacon ranch? They can't even blame it on being busy because let's be real no one is busy right now during all this COVID-19 stuff. Highly disappointed in the service. read more

Firehouse used to be good. My wife picked up subs and mine was absolutely disgusting. The bread was disgustingly soggy. The pickle was limp and sad looking. I don't know that I will ever go back there. read more

First time to ever come here and I must say, I'm not impressed. $20 for 2 combos is pretty high, over 20 min wait for said 2 combos is even worse. 3 people working and still long waits!! Don't come here on your lunch break for sure!! Also. It's dirty!! Tables sticky, floors and drink station gross. read more

Ok I had the New York sub and I ate it there at fire house subs in San Marcos right before I had to go to work omg I had the worst craps ever ... But the food taste good that's all. read more

It was my first time eating there today & I had the Turkey & Cranberry sub & it was super yummy :) The restaurant was kinda small but it works. The amount of time to get your meal isn't very long either. Definitely would go back. read more

Absolutely fantastic! First time here & this place is way better than Jimmy Johns & Subway combined. The place is clean, staff was great, love the firehouse theme decor. I had the Club on a Sub. One of the BEST sandwiches I've ever, ever had! read more

The food is good. It always is at Firehouse Subs. But I'm a bit of a "service snob", I guess. But I am paying for the experience, after all, so I don't think it's bad to expect good service and good food. Anyway, don't waste your breath trying to get onions or other condiments added or removed. Your cashier (in this case a male signed into the register as Cheyenne) will just nod and serve it any way they please. Same with drinks. You can say small, but you're gonna get charged for and receive a medium, anyway. So, is the food so much better than every other option out there, good enough to put up with being ignored? Not in my opinion. But hey, I'm particular about how I spend my money. read more

I have never had a bad experience from Firehouse, the food is always consistently good. The turkey bacon ranch my go to, highly recommend!

The service was absolutely horrible. Not only was I not greeted but when I asked a question to figure out what I wanted on the menu, the hung over girl behind the counter looked at me like I was stupid and said a snarky comment along the lines of just read the menu it is on the menu. So disappointed a person with that little customer service skills could ever be hired. I used to love firehouse subs, but I will never be returning to this location. read more

I'll start by saying I'm not sure if this is a location specific or franchise worthy review. Staying in a hotel nearby for 2 weeks for work I wanted to try as many nearby and/or local restaurants as I could. I went to this location firehouse twice. First trip I learned the hard way , unlike nearly every sub shop known, they do not do the 12" sub, small is 6" large is the 12". Ordered a small and got this tiny 4 bite sandwich. Huge rip off playing with the sizing. It's like getting a frozen pizza labeled as 40% less fat per serving and learning it's the same fat content with 40% smaller serving sizes in small letters. Burn me once, shame on you. A week later in a rush I went back learning of the sizing tomfoolery. I got a *fingers air quoting" "medium" engineer. The first bite was the most extremely bland sandwich I've ever had. Ever. Every subsequent bite was hoping I had somehow missed the flavor area. Nope. Bland. Bland, bland. While walking there I was reading their online menu and it listed they had a nationwide pickle shortage so every location may/may not have pickles. A pickle shortage, I found that hilarious. Luckily this location DID have pickles. If not for that singular pickle I would have left with only a bland sandwich. Fool me twice, I will never return here or other locations. read more

I don't think I have ever before been so disappointed. No greeting, the guy behind the counter just stood there and acted like he was bored to death. I go a medium hot sub with the corned beef. There was so much mayonnaise I had to scrape it off - and there were only two slices of meat and one thin, melted slice of cheese. No veggies no nothing. It was 90% bread. Limp, skinny, droopy sliver of a pickle just slapped on the serving tray surface as an aside. Waited almost twenty minutes for my sandwich and it was only me and one other person (already eating) in the entire place. Worst $10 I ever spent on a meal. read more

Meh. WAY too expensive for what you get. I got the beef and cheddar brisket sub combo and paid more than $11. It was smaller than expected and very bland. Service was a bit slower than ideal. All in all, you get a better value and speedier service at Subway. read more

OK I had the most awesomest sandwich....which said limited time only....it was a slow cooked pork with slaw.....oh my god. Was devine.... i went back for another....and what? it's gone, I was like OMG,WTF,BIB,ASAP. BIB Is bring it back BTW. YOLO, so let me fill up on slow cooked pork and slaw sandwiched....but no you did like the McRib and said farewell... but for real...so that sandwich alone gets a 5 star review.....the Engineer is 2nd best and keeps me from hating you guys. And hope gets me through the days....hoping you bring the pork and slaw Sammich back someday....Don't expect subway fast sandwiches...and don't expect subway tasting sandwiches. You know why? Because this ain't subway....these are better if you have taste buds that want to taste something good. read more

I had the pastrami sandwich. Yuk! Went back a week later to give them second chance. I ordered the Italian sandwich. Gross! There oils were so sweet. Staff was nice. Sorry, I won't go back. read more

Went through the drive thru for lunch. Sat there for 10 minutes without any acknowledgment that I was sitting there. As I was looking through the window, the cashier stuck has hand down the back of his pants and picked at something. Whatever it was - it required him to wipe it off on the back of his shirt. I was done. Decided to leave without being helped which was fine. I did not want "dirty fingers" touching my sandwich. read more

Called in a order ahead 30min later and the 3 med sandwiches are still not done.. that's just ridiculous

Decent food for a chain restaurant. But.. i didn't know i was going to wait 15-20 mins for a sandwich... were they killing the cow? There was three people making the food so there is absolutely no reason it should take that long. If i wanted to pay over $10 for a small sandwich meal and wait that long then i would have gone to a sit down restaurant with 5 star food. So disappointed in the staff, prices and quality of food. read more

To be honest, I was scared to death when their menu said "we put mayo on almost everything". Gross, don't ruin your food with that nasty goop. They will make everything exactly as you ask, I've NEVER had my order go wrong. Good ingredients, fresh veggies, and bonus points for the freestyle coke machine thingy. Impeccably clean, and great people. read more

First visit to this location and they did not disappoint. Store looks new and was clean. Greeted upon entry and good customer service. Can you say Turkey Bacon Ranch-fresh and hot-Yummy read more