Food was beyond great and atmosphere was very upbeat. The entire team greets you when you enter. Health Grade is 100 % and it is because of the manager we saw training staff today at 3pm. Will be returning read more

Management needs all round improvement, customer must come first. If a customer's Firehouse mobile app isn't working appropriately then the discount should be applied manually read more

First time having these subs, amazing! Bread is soft and tasty. I had the spicy grilled chicken one, it definitely had a kick! There's also a hot sauce bar where you can add even more spice, yep I did it. It's amazing! Store is clean and tidy. Quick service, efficient and fast. The subs come in 3 different sizes, small was a great portion for me. Also has fountain drinks and chips as sides. Will be back to try the other flavors! read more

Firehouse Subs - Firehouse Meatball - Fast Food Near Me - San Antonio, Texas

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I went for the French Dip sub after seeing it looking so delicious on a TV ad. It had cheese, grilled onions, a small smathering of beef on a huge spongy bun with a side of bouillon dip. It took a while to get my order. Nice service and new ambiance. Sub didn't hit the mark. Arby's French Dip has more flavor for half the price. read more

Being gluten free it is great to find a place that has such a large selection! The Italian was delicious! Rachel was great! Made sure everything was GF! Food is fresh and tasty. Highly recommended! read more

Can't speak to the food but I just walked into the store to order and 3 employees behind the counter. One guy tried to help me then some old lady told him he can't help me lmao so I thanked them for the help and left.. absolutely insane how places like this stay in business...I called to ask maybe I'm missing something and apparently the guy who tried to help was the manager and the lady who told him not to help is also a manager lmao this place is cooked read more

Food was perfect. Hot and fresh sandwich. The employees were so nice, welcoming, helpful and informative. This location is so clean too! We'll be back for sure! read more

Firehouse subs is an outstanding sub sandwich shop. Although it can be pricey especially when ordering a combo, the environment and hot food always makes me come back every now and then. read more

Sub was ok at best. Had the meatball. Ordered a large but the "accidentally" made me a medium and then a small to make up for the mistake. Good effort but annoying. Looks like the military discount policy is now only in uniform. I guess veterans, retired, and off duty doesn't get anything. Not a good look for this business. read more

We had barely walked in and heading to the register when the manager, who was making sandwiches, very rudely yelled at us "are you going to place an order?" over the girl working the register. No hello, no welcome, just that. We were surprised because, well why does one walk into a restaurant? He then rudely said "there's a 30 minute wait, we have 20 subs in front of you". We left, mainly because of how rude we were treated. We hadn't been there in a while, since the last time they made one of our subs wrong. When we brought this to their attention, the worker was obviously not pleased. We had wanted to give them another try, but with the manager's tone and attitude today, we will not be returning. read more

Just so you know we close in 8 min so your order is to go. That is how I was greeting when visiting this location. Sign next to the door does clearly mark the opening and closing times "Daily 10:30 am-9:00 pm"". I get you have to close, but that really puts a sour flavor on this visit. I've got to say though the sandwiches were still great they didn't seem to compromise read more

I've tried this location a couple of times now. Both times have been enjoyable. I picked up my food but the dining area is spacious, inviting, and clean! On my most recent visit, I ordered the veggie sandwich. I liked the taste and combination of veggies in the sandwich. I will continue to visit this location when I want something other than Subway. read more

Firehouse Subs - Veggie sandwich - Fast Food Near Me - San Antonio, Texas

Slow , and poor service for having five people behind the counter took like twenty minutes to get my food.

Edgar my love, what can I say? I would ask you to marry me but I'm bat shit crazy and you are young & kind and life has clearly not screwed you yet; there is the whole distance issue as well. But I digress. THANK YOU For being so KIND, PROFESSIONAL and FRIENDLY when we visited you 2x during my trip to TX. It meant so much to Ani & I that you took the time to explain your sandwich making process to us since we looked like deer in headlights upon entering. BEST.VEGGIE.SANDWHICH.E.V.E.R. Second time I went in, Edgar remembered our name and exactly how we ordered our sandwich the first time. What a cool guy!!! Im sure you can all agree that covid has made many people snippy and agitated in the service industry; Hence why I think Edgar must have just landed from MARS as he was the exact opposite and didnt seem slightly effected by the chaos thats occurring in our world. cant wait to go back!!! read more

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Yummy. Just as good as it should be. Staff is friendly and quick. Sandwiches made just right. Store is impeccable. Location is good. read more

Firehouse Subs - Fast Food Near Me - San Antonio, Texas

This firehouse subs is probably the best sandwich shop you can go to. Every single one of the workers are always friendly, polite, and fast! I will say, they have some of the best customer service I've seen! Whenever I order on the app, it is always ready on time and there are no issues. Even with Covid-19, they had social distancing and marked areas to make sure everyone stays safe and distanced. Note: I love the hot sauces they have to accompany your sandwich, and was bummed they didn't have the self service area of hot sauces because of Covid-19. BUT I found out recently that they still have the hot sauces! Now they're behind the counter so people don't touch them, so you do have to ask. So if you're a fan of the hot sauces (like myself who loves level 9-10), don't forget to ask nicely and they'll give you some! read more

Big volume to this place, felt spacious when I walked in and stayed that way while I dined in. Definitely the biggest location I have visited. But it was kind of humid inside and smelled vaguely of wet dog. I get the impression alot of orders are take out. There were alot of flies, the humidity doesn't help and people constantly opening the door. The guys that were working today made a good first impression. The name on the receipt is Ross-Michael. So towards the end of my meal, which was good, this lady walks in with her dog all casual but clearly hoping for attention. I think it was a service dog for one of those PTSD situations you hear about. Anyway, nobody was giving her attention so she walked out. read more

Food was served pretty fast. It was good and fresh. I would recommend it as a sandwich place to eat.

Always love coming here, the food is great, the service is fast and polite! Ordering from their app really helps when you're in a rush, the food is ready when you walk in the door! For the Professionals on the run, this place is yummy and quick! read more

Firehouse Subs - The club sub with drink and chips! - Fast Food Near Me - San Antonio, Texas

I hadn't been here in years, I had to run an errand during lunch and this was next door so I stopped. The decor is exactly what you'd expect from a firefighter owned chain. The sub was cooked/toasted to perfection. The flavor was great and fresh. The selection of sandwiches is very plentiful. I'll be back soon to try another sandwich. read more

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I just had such a great experience at this location right now. There were only three employees working and they were all so kind. The restaurant was full of customers and they still got everyones food out fast. Also, this is the best sandwich I've ever had. Y'all are amazing!!! read more

Always a great place for subs For a great cause too The limited edition firehouse pub was pretty good but the philly beef and cheese is better Never had a bad sandwich here read more

Firehouse Subs - Fast Food Near Me - San Antonio, Texas

Firehouse subs is a great place for consistent good quality subs and service. The staff there is always friendly and accommodating. The brisket sub is my favorite. They offer discounts for military as well. If your looking for a good sub shop with alot of selection give firehouse a shot. I have never been disappointed there. read more

Management is terrible and very unprofessional. They messed up my order told me to go back so they could correct it. I went back and the manager said they didn't mess up my order. I know what I ordered for him to tell me that, on top of that he wanted me to pay again. I will never be going back!! read more

We love Firehouse Subs. Ordered online and picked it up today (arrived 10 minutes early and it was ready). Only issue, a warm sub wasn't warm. You pack them super well, so I don't know what the issue was read more

One of my favorite sub shoos to stop in and grab a quick bite for lunch. The manager at this location was very nice and helpful when it came to putting combos together and not allowing customers to over spend. read more

Firehouse Subs - Small Engineer Sub on wheat Ms Vickies jalapeño chips - Fast Food Near Me - San Antonio, Texas

Gluten free bun saves the day! Always get double meat and the only down side is it only comes as a medium bun. Great fast gf choice!!

Whoever just made my to-go order of sandwiches put a disgusting absurd amount of mayonnaise on the Tuna and H&L. I couldnt even eat the tuna. I hope employees there are making sandwiches they themselves would want to eat. They also put too much Tuna on the tuna sandwiches. Who slathers mayo on a Tuna Salad sub? read more

Second time coming here and we love it! From the service to the food it's amazing. My hubby and I had the smokehouse beef & cheddar brisket sandwich. It comes with barbecue and mayo and a pickle on the side. Very delicious sandwiches! read more

Firehouse Subs - Smokehouse Beef and Cheddar Brisket Sub - Fast Food Near Me - San Antonio, Texas

I rarely leave any reviews, but this place absolutely deserves 5 stars. Employees were all very nice, facilities were clean, and the food was amazing. I had barley sat down before my sub was ready, and it was one of the best I've had at a firehouse. Will definitely be returning here. read more

Great subs! Always loaded with a LOT of super fresh toppings and served warm, toasty and soft. I love that they have Miss Vickie's potato chips. They also have the Coke machine with all the flavors which is a treat :) Would be five stars if they were a bit quicker. It usually takes at least 15 minutes to get a sub when no one else is in the place. Wayyy longer when there's a line. read more

Firehouse Subs - Build your own turkey sub $4.99 plus the combo. Yummy! - Fast Food Near Me - San Antonio, Texas

Great location and excellent crew. Even when it is busy they still try to keep an eye on maintaining its cleanliness.

Excellent subs! They do allow dine-in which was nice but there wasn't anyone dining in (COVID). I ordered the Hook and Ladder sandwich with a level 5 hot sauce (it was delicious). My brother ordered the Engineer which was warm and flavorful. They have excellent customer service which made the experience more enjoyable. We'll be coming back! read more

If your lucky the owner doesn't make your sandwich. 2 times he has put "Minimal" meat and toppings feel like I'm at subway not worth the cost IMO read more

Great customer service. It's nice to see clean tables, everyone working (not slacking) & as always great Food.

By far my favorite sandwich place I love firehouse subs so much they never disappoint. I get my favorite turkey bacon ranch every time well worth it. Service is always nice. There's never instance where somebody isn't say. Something nice to me when I enter a store or order food yeah because it's like any other sandwich shop either cop, a squat, and eat your food or take it to go if you haven't tried a turkey bacon ranch yet I suggest you do it is definitely worth it read more

I got to Firehouse on Bandera & 1604 only to realize I didn't have my wallet. I called my wife to have her call the order in and pay over the phone. They couldn't accept over the phone payments. The manager on duty, I really wish I had gotten his name, was willing to let me have the sandwiches without payment as long as I brought the payment the next day. It wasn't necessary... my wife sent me her card information and I paid manually. Special thanks to the manager and a very friendly staff. Oh, and the sandwiches were awesome too! read more

I recently visited this location and was assisted by a short indian woman who i believe was a manager, upon arrival it took a long time for her to speak to me because she was on her phone, she was very snappy with me and i couldn't understand her mumbling. food was decent read more

This is the first time my family and I have felt welcome and enjoyed eating here with my service dog. They staff came up to us and offered to give my service dog water. A lot of restaurants don't do this. Thanks for making us feel comfortable and welcome. My family and I have enjoyed eating here. read more

Firehouse Subs - Fast Food Near Me - San Antonio, Texas

Definitely one of my favorite sandwich places. I always order the steak and cheese on white with no onions and no peppers. This time I also ordered a kids meatball sub so that I could try two different sandwiches. It came with a small soda and a small rice crispy treats.The large sandwich is quite big you could definitely share it. I really appreciated that I could order online and pick up at curbside. The guy that brought out my order was super nice and told me to have a nice day and to be safe. read more