Everything is always fresh. Employees are always friendly. Store is clean and I can order on my phone and it's ready when I get there.

I wish I could rate in negative numbers!!! I ordered 3 subs via Uber eats- The first one was oh so wrong they everything that was to be kept off was added and nothing we actually wanted was included. I checked the order multiple times thinking I had ordered incorrectly but oh no that was not the case!! The next sub a Cheese Steak was basically a soggy mayo sub I had to search for the steak. There was actually a 1/4 of the sub with only bread and mayo and lots of mayo. The third sandwich was a soggy bbq mess with again very little actual meat. Needless to say please do yourself a favor and DO NOT GO HERE!!! read more

The BEST! I love Firehouse sub sandwiches. The staff is friendly, subs are. made to order and the prices are reasonable.

This meal is absolutely delicious. This is my second time coming to this location and each time the sandwich has been absolutely delicious. It was recommended by Chloe that I try the New York Steamer with jalapeño and onions and I'm glad she did. It's been my go to ever since! The service is incredible and they take their time to make sure you're satisfied. I will definitely continue coming here for my lunch breaks ! read more

Firehouse Subs - New York Steamer with jalapeños - Sandwiches Near Me - Saint Cloud, Florida

We came from Texas and it was a nice experience. The girl with super nice glasses and gave us all the necessary help. Delicious food Everything is clean read more

Firehouse Subs - My boys - Sandwiches Near Me - Saint Cloud, Florida

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I have managed ALOT of teams over my years and this is just a sorry excuse for a manager. So this girl is 19 years old and in the middle of her second shift at firehouse the GM has the nerve to message her and ask her to basically spy and report on the employees back to her. This poor girl felt very uncomfortable with what she was being asked so she went to the manager on duty at the time to tell her she was uncomfortable and apparently this woman was watching her on the cameras and sent her the following messages and then FIRED her for doing so and even told the manager on duty to have her leave the store immediately. Whatever drama the gm is dealing with her employees has nothing to do with this girl or the job she was supposedly hired to do. If I owned this store I would fire this woman immediately. read more

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Came here tonight for regular sandwich that I wanted at night. Upon arrival I asked them if it was ok to do the hook and ladder without ham as I can't have for health purposes. Mind you I did have a coupon for a free hook and ladder that I wanted to use since I had but didn't mind paying for it if it didn't work. As I tell them I have the coupon a particular girl that wasn't even taking my order goes and said "we can't honor the coupon because it has to be with ham and everything" I said ok that fine I'll still pay for it. She said that she can't do the sandwich without ham because the cameras notice if they added them ham or not. As she was getting a bit condensing with me I decided to just canceled my order as I had previously ordered without the ham. The Night Shift is horrendous. As we walked out the whole staff started laughing. I didn't mind paying. They refused of taking the ham off. read more

We LOVE Firehouse subs and they are so tasty and we needed dinner as our day go away from us. Overall tonight the food was good but the time to pick it up was way off (20 mins late from time told online) and when we got our food and were driving away we realized they forgot a sub. So we had to turn around and go back and get it. Fortunately it was made and just needed to be put in our bag (forgot to put it in originally). Frustration was the staff were Unengaged and sloppy with customer care. But we will be back. Stuff tasted good just a process to get it. read more

I will never go back to this place i ordered my food and nothing was right on it and i was the only one there...first and only time going!

Service was very slow and poor.It took 1/2 hour to get our food ( 2 subs and chips)! Th subs were good once we got them.

I ordered on line today and one of the items was a bottle of Diet Coke. When I sat down at work and opened the soda, the soda was flat. I looked at the expiration date and it was 6 months past. Expiration was July 2022. I called and spoke to Tiffany who was rude. She said they just got this order from Walmart and they sold them expired soda. How is that a solution to the problem of FIREHOUSE selling expired product? read more

Yes, it's a franchise, but the service here is great! Our cashier was friendly and helpful. Our kids wanted a medium sub each. She went out of her way and recommended we order a different way (1 medium combo and add extra chips and drink) to get a better deal. We went to get our drinks and came back to find kids fire hats on the table. Someone even came by to ask if everything was ok! read more

It is not one day I order food from here that the order coming completely. They always forgot something on my order.

193/100 in 2016 challenge Great sandwiches. Even better salads. I love the chicken salad in a salad. Good amount of chicken meat mixed with pecans, just the right amount of mayo. Hubby is a vegetarian so the veggie sub is right up his alley. Meatballs have the right amount of spice heat. Life the array of hot sauces. We are always greeted in a polite manner when we go here and the employees seem generally happy to be there. Lines are never long. Restaurant is spacious and clean. Bathrooms have been clean on the occasions I have used them. It is in a strip mall in a home depot shopping center next to a nail salon and a hair cuttery. I prefer firehouse to subways any day of the week. read more

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Since when is it okay to have a employee who is making your food and serving food to your table walk around with a dental floss pick hanging out of his mouth like a toothpick. This was disgusting. This should be addressed with the young man who thought it was cool. I wont be back to this location. read more

This Firehouse in St Cloud has the best crew!! My wife placed an order of a turkey club sub. When we arrived the employees were very attentive and nice. We got the sandwiches to go and when my wife checked the order she realized that she did not tell them to hold the mayo. I was embarrassed to go back in and tell them that we screwed up the order when we ordered it. I was honest and I told Chase (the employee that took the order) that my wife is allergic to Mayo and she forgot to mention it. He said "don't worry about it, we'll make you another one". Wow, what an amazing young man! I will definitely be back to this location and highly recommend it. read more

Wonderful friendly service AND great subs!! This is my favorite sub shop! The food was hot made just like I like it. read more

the best service hands down Tiffany and her crew treat me and my fam the best defenitely recommend

Ordered through Ubereats and usually the food is amazing and correct. I ordered a lemonade, a New York steamer no mayo on white bread. Instead I received a sprite and a sub on wheat and the meat isn't correct. I don't know if they gave them the wrong bag but this was definitely not my correct order. read more

Firehouse Subs - The 'lemonade' - Sandwiches Near Me - Saint Cloud, Florida

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Went in asked for a turkey sandwich on white bread with mozzarella thats it and they gave me a bunch of random toppings on it payed 15 for chips and drink. read more

Service is always spot on. The sandwich always tastes good. They also always have moonshine madness on hand for my fix.whats not to like read more

Firehouse Subs - Great subs ask for a sauce and ye shall receive. My kids and I love this place - Sandwiches Near Me - Saint Cloud, Florida

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I order the Firehouse salad with turkey, the turkey and the cheese was cut so small that I had to ask for spoon to be able to eat them, the lettuce was old, I had to throw away half of my salad. The service was not as good as other Firehouse location, the not greet me coming in or thank me when I left, but I noticed the they would greet Caucasians and they were more attentivewith them.?? I will not spend my money on any Firehouse till this environment is corrected. read more

This location never disappoints. The food is always fresh, and the place is maintained very well. Love that they brew their own sweet & unsweet tea, that's always something highly appreciated. Coming in today, we were greeted by ALL the staff with positive attitudes. Absolutely love the customer service and how this entire restaurant is managed. Full 5 stars, no doubt. (Our picture is of the Italian wheat bread/Large, and an Italian white bread/Small; for those interested). read more

I am from out of town and family that lives in saint cloud is dealing with a terrible tragedy. Ordering over the phone with Tamara was a GREAT experience. Professionalism & customer service are my first 2 thoughts. The delivery was prompt and the food was above expectations. My extended family down in Florida was pleasantly surprised with not only the quality but also the quantity. Firehouse Subs delivered in a huge way. True to the spirit of those who founded this company. Thank you! read more

Delicious subs with just the right bread, not too soft not too hard. We recommend this sub store to anyone

Was getting my nails done with my fiancé & as we were waiting we got very hungry. We can walked next door & decided to get some subs. They greet you as soon as you step foot into the restaurant. We both ordered meat ball subs & they were amazing. We received it pretty quick & the sub was very fresh & tastey. The price are a bit higher than your usual sub places but it's totally worth the price & customer service. Love this spot & so convenient since my nail salon is next door. Will definitely continue to order from here & recommend it to others. Wish I came here sooner but better late than never!! read more

I dont want to think about what life would be like without firehouse subs. Large italian, no mayo, no spicy mustard, add yellow mustard fully involved. read more

Soggy sandwiches. Don't get it To-go or you will have a disgusting mess awaiting you in the bag.

I will disagree with some of the reviews. If you don't want oil and vinegar on your SUB when you take it to go..DUH, say something to them. They wont put it on. We eat here vice SUBWAY......They are better than SUBWAY hands down. read more

I've gotten subs from here lots of times when I'm in the area. I almost always get them to go. They're just plain old yummy sub sandwiches! Nothing fancy, just the basics which are good. The staff are generally nice, if slightly distracted, and my sub order usually only takes a few minutes before I'm on my way, yummy subs in hand. read more

Outstanding service and quality food. Firehouse really makes it priority to hire great employees and ensuring their food is top notch. This particular firehouse keeps up with those standards. Their smokehouse beef & cheddar brisket is absolutely flawless. This firehouse made me feel really welcome especially the gentleman named Keith who prepared my meal. He was kind and enthusiastic about working there. The location was very clean and food was prepared like their picture in a fast time frame. I definitely Will be coming back. read more

Angela was extremely nice and helpful. We will definitely come back! The restaurant was very clean and you could tell that they took great care of it. A+! read more

Great service, good food, and a very family friendly environment. I recommend this place if you're in the mood for subs for sure.

Nice vibrant atmosphere. Employees were extremely friendly and conversational. Order was prompt and easy. Delicious food. I ordered the sliced chicken breast sub. Hot and extremely made. Will certainly come again! read more

Firehouse Subs - Their signature datil pepper hot sauce. - Sandwiches Near Me - Saint Cloud, Florida

The service here is speedy and the decor fits the theme nicely. I had my first sub here which was the Italian sub. My sub was good but a little oily to my liking because the bottom of my bread was soggy, so make sure you ask how much oil is in the sub. Overall, it's a good place to stop and eat a good sub. read more

DO NOT EAT HERE. I went in to order a Hero sandwich with no veggies. First I wasn't greeted with a welcome to Firehouse like every other one I go to. After waiting almost 20 min to get it I drove home, sat in front of my TV and opened it up............. I don't think you want to know more.......DO NOT EAT HERE!!!!!!! read more