The only reason why I step foot into this Jersey Mike's location is because I pass by it all the…read moretime in route to other places, which makes it a convenient pit stop when I want to pick up some subs. The parking situation is hit or miss dependent on the amount of traffic for the neighboring retail spaces, including Starbucks, a dentist, and a nail bar. The times I've been really make me question why I want to put up with this location. Unfortunately, 5 out of the last 7 visits have been very lacking in service and quality of food. When I place an order in app for pick up at a certain time, I want to be able to pick it up around that time or pretty close to it, especially since it is not a large order or something that would require a much longer time to prep. The sandwiches are almost never made until you get there, which beats the purpose for my order ahead. The staff have not acknowledged my presence upon entering the sub shop nor looked up once to see how many people have stepped in. I typically only see 2 persons working, one cooking on the grill and the other building the sub and wrapping it up. Having 6 to 8 customers in shop waiting for their orders isn't a good look. If this shop is consistently understaffed, I could see why the staff members are tired and not wanting to interact with their customers, being overworked and burnt out. I get it...but it's not alright if you want that constant consumer flow but less staff so the company can save money... because this is what turns people off. Waiting 25 minutes plus for a small order of one to two subs without staff informing you of the estimated wait isn't really acceptable. The quality of the meat and bread have also been abysmal, which deters me from returning to this shop in the future. If I really want my Jersey Mike's, I'll be going to another shop a few more miles away instead.

If I could give less than 1 star I would. This was the worst customer services I've ever…read moreexperienced. One employee made our sandwich and went to put mayo on it (the sandwich didn't even come with mayo, it comes with ranch) and I told her no it's actually only supposed to be meat and cheese. The lady said ok and continued to make the sandwich, but used the same bread with mayo on it. We brought the sandwich back in for them to remake it and the employee started screaming that they can't read minds and began to start trying to kick us out the store because of their mistake. She kept escalating the situation and yelling about refusing service and calling the police because "she can". She finally refunded the sandwich and said she's going to make sure we can never come back to the location, as if we would ever want to go there again. They didn't have name tags so I couldn't get her name but she posed for a picture for me, after she took ours and said she was going to put it in the back so everyone knows to refuse served to us if we ever come back. Fortunately for her, the won't be an issue for us.

Hands down a favorite spot. Both the club sandwich and turkey & provolone are solid choices, but…read morethe real star of the show is the Philly cheesesteak...juicy, flavorful, totally satisfying. Fair warning: it might cause some epic post-meal consequences, my girlfriend won't even let me order it when I'm with her anymore still worth it every time

THE FOOD: This is not an indictment on this location, but it is the only location I've had JM's…read moresandwiches. Many reviews give this chain high marks compared to others. For me, I found the bread dull and thick and the meat/relish subs much less flavor forward than Lenny's. The Apple wood smoked bacon was far too salty and took away from the club sandwich. Personally, I will not return to this chain in the future. THE SERVICE: Service was prompt and attentive. No issues except for the additional "customary tip" on the menu. I recently went to Portillo's for the first time and was shocked to find modest prices, great service, and no required tip at checkout. I will go back there. THE AMBIANCE: It's a sub shop in a strip center. Didn't expect much, and got exactly that.

Alyssa did very well with a rude customer while I was dining in, (the usual unhappy customer with…read morean issue that was out of the employees control) she was very polite and calm while the "Karen" was screaming at her about an online order that she had placed that didn't show on subway system. Had a feeling she'd leave a bad review so I wanted to even it out. Restaurant was very clean, service was speedy honestly no issues with this store.

Can I give this a negative review?? So ask for a sandwich and they have no idea what is on it????…read moreIt's customizable sandwich add to that one employee for lunch??? YUCK just fresh no not at all.

5 Stars for the backyard vibes, patio life and aging well. This Beck's is constantly a strong…read morecontender and today yo celebrate their birthday a present for the community BOGO! That's a great way to say thank you and celebrate at the same time. Entrance is well hidden and if pass Jarrod's Jewelry, you missed it. Keep any eye out & use GPS. Drive thru and dine in are done well.

We were in Housten for a few days. I was craving a burger and looked around for a while and picked…read morethis place based on some other reviews and I wanted a beer with my burger. When I got there I had the best customer service, there were some regulars that came in while I was ordering. The dinning area was clean and let me tell you this burger hit the spot! If you like jalapeños order the fresh grilled ones, you won't be disappointed. It was delicious and I'll be back next time I'm passing through!

We returned to pick up some burgers and biryani to-go for the family. It's been a while since our…read morelast visit. There were no customers inside at 1pm on a Saturday. The interior felt sticky and unkept, which is a shame because this is not an old spot by any means and Telfair is a pretty nice community. The legs of the tables were rusted over and the plastic of the chairs were chipped. There were cobwebs on the walls. It just felt like the place has not been well maintained. When we ordered, the cashier never showed or told me my order back and just gave me the total price, expecting me to tap my card. Hearing that our order for 4 people was over $60, the price sounded high to me for the prices listed on the overhead TV menus. Come to find out there was a markup on the loaded fries I ordered that was not reflected on the display. When I asked her about it, she nonchalantly said "Oh yeah the price is higher". My first thought was, hey it's a digital menu, how hard is that to change? Secondly, the attitude in response to how my order broke down was definitely not one of good customer service. I also asked how spicy the chili ranch sauce was that came with the avocado burger since my 6 year-old was ordering it and she assured me it was not spicy. We ended up having to wait over half an hour for our food. Turned out the avocado burger had some sort of chopped peppers throughout the spread and my son couldn't even eat a bite. The biryani was also extremely spicy. I like spicy food as much as the next, but the biryani was hot fire coming out the chute, and there was a lot "chuting" from the family after this meal. Needless to say, we won't be returning anytime soon. Which is too bad, because I want to support local, ethnic foods and honestly, I like the taste of the food.

Sad to give this place two stars because the fusion concept sound promising. Burgers and biriyani…read moreare two things I enjoy, so I figured it was going to be hard to dislike. We ordered the tikka chicken masala paratha and chicken biriyani with a side of fries. The paratha was packed with protein, but unfortunately was hard and dry. The sauce/gravy within the wrap was decent, but just couldn't save the chicken. The biriyani was ok. Chicken was decent but the rice lacked something that made it taste like restaurants quality. The fries were the most disappointing - they were stale and tasted overcooked, sort of like when you reheat day old fries. There's an indicator when your child doesn't care for any fries. Overall meal was about $30. We tipped and cleaned up after ourselves. Not the best counter service, but not bad. The interior was ok. They had Mr. Bean playing on TV, so that brought back some old childhood nostalgia feels. Unlikely that we will be back, but if so, I'll try the burger next time.

Great burgers!! We got the mushroom burger and habanero. Both so good! Habanero burger had a great…read morekick to it! Cajun fries were seasoned well. We ordered our food to go, and they had it ready super fast! The fries and onion rings did get soggy pretty fast, but I'm sure they are better fresh

First time visiting the OMG Burger and was pleasantly surprised. I ordered the double meat smash…read moreburger and it was just what I was looking for. Nothing fancy, no added toppings, just meat cheese and veggies. Solid burger with great fries. I would have liked the fries more crispy but thats just a personal preference. My only complaint was the atmosphere. It was very warm and stuffy inside the restaurant. I tried three different tables before I found one that wasnt wobbly.

Long lines drew me to this place, but the food will keep me away…read more I ordered a large Philly cheesesteak, which comes with thin slices of beef, with melted provolone cheese, onions, peppers, a thin slice of pickle, lettuce and tomatoes. The Good: They actually pack the sandwich up with meat and toppings. Unfortunately, this is really where the good ended. The Bad: The meat was pretty dry. It was sliced super thin so I think the chef of this cheesesteak just over cooked the beef. The beef also did not have any flavor to it whatsoever. Thank goodness for the cheese because that is the only flavor I tasted. For $11.99, I'd say don't waste your time, money and calories.

This spot is inside the food court at the mall. I haven't eaten many Philly cheesesteaks...but I…read moredoubt this is the best in the world. Everything was pretty good, I have no complaints besides it being stupid hot inside the food court. Got a large Philly and a regular Philly, a regular fry and a large fry, and 2 Lemonades which added up to like $39 if I remember correctly. Fries were good but had no salt, the sandwich came with lettuce and tomatoes which isn't bad but I didn't know they came that way. Just order your food and go pick it up on the side. Overall it was a good Philly cheesesteak, I enjoyed it I just don't know where they come up with the best in the world. I would recommend to go give them a shot

I'm not really a breakfast person. But, the staff was moving with pace, the facility was clean in…read moreand our overall dining experience was economical and efficient. Nice menu for breakfast folks with an array of Benedict's and other unique breakfast items that are certainly not as traditional as an IHOP while still having all those regular sausage, egg and toast type meals available. Food quality was good.

Excellent food and service, as always! I'm retired and I like to try new places, but when I'm in…read morethe area and hungry for breakfast, this is my go-to spot. Today I had the West Coast Bennie. I substituted their queso for the ranch that it's normally topped with, as Ranch just doesn't belong on a dish containing eggs! The queso was a good choice, but unfortunately the eggs were cooked way too long and the yolks were solid, rather than runny. I asked to have the dish remade, and they got it perfect! The cook even threw in a side of hash browns, which were excellent. (Hint: dribble some of their queso on the hash browns!) I ordered a single pancake on the side and it was huge! Their pancakes are excellent. Clarissa was my server and she did a fantastic job! She had no problem taking my order back to be redone, and she did a great job of checking up on me and keeping my coffee cup filled. The dining room and the restroom were both clean and inviting, and they had both the music and the air conditioning set at just the right levels. Overall a very pleasant experience and I'm pleased to give them five stars.