No negative feedback but They had a fabulous turkey sandwich with dressing last year The stopped making it one week before thanksgiving holiday Have not been back since read more

I've always loved the sandwiches at this chain, but this location can't seem to get it right. The last few times I've stopped, my order is always wrong when I pick it up. The service is always friendly and helpful, the facility is clean, but their kitchen needs training on order processing. We ordered two sandwiches with a side of fries & one sandwich was wrong and too small and the fries were way undercooked. Gonna give them one more try before we call it quits with this location. read more

The team at this firehouse is truly commendable! Tom Pearl is an absolute standout, consistently demonstrating exceptional dedication and a proactive approach that sets a high bar. He's incredibly knowledgeable and always goes the extra mile. On the other hand, Danzig Hayden Schroeder is a reliable and steady presence. He consistently fulfills his duties with quiet efficiency, always there when needed, and contributes to the smooth operation of the house with his dependable nature. Both bring unique and valuable strengths to the team, making for a well-rounded and effective unit. I love the brown sauce! read more

Firehouse Subs Junction Center South - Firehouse Meatball® - Sandwiches Near Me - Minden, Nevada

Very tasty subs. Good selection. Different side options depending on the day of the week. Super friendly staff. A little pricey, but worth it. read more

Absolute worst customer service here. 1. Serve at counter confirmed they had sandwiches with avocado, started to put in order but they had to have manager let them know this was not offered. - not a big deal, mistakes happen but this was just the start 2. After ordering and receiving sandwiches, double checked all the add-ins were there. They were not, in fact all veggies were excluded. 3. After asking them to fix the order they made us go back to the end of the line to wait for the fixes. They refused to make fresh, just took existing sandwiches and added what was missing. At this point debated asking for money back and leaving but needed food and thought it shouldn't be too long. My mistake. 4. After waiting for over 30 minutes, finally got correct sandwiches and they refused any discounts, any future credits, nothing. Will never come back here. They get one star because I have to put something and the sandwich was ok. read more

I was excited when Firehouse Subs came to town. The other sub places in town are just OK but these guys are the sub place in the Carson Valley. A real step above. read more

It was Monday November 4 and it was my Lunch break from being an Election Worker at the Historical Minden Courthouse. A couple of my coworkers recommended that I try this relatively new Firehouse branch. Since it was a short drive away and I drew a blank on everywhere else, off I went. Firehouse is kind of across the street from McDonalds, and with plentiful parking. The inside had lots of seating and an offset ordering window. The guy waiting on me was friendly enough, albeit a bit disengaged. My favorite sandwich is tuna salad, on toasted bread with cheese, lettuce tomatoes, and pickles. And when I stepped to the counter and ordered tuna salad, that's what I thought would be coming out. Instead, my completed order was tuna on salad with cheese and tomato on top, and with a pickle on the side. So at this point, my reaction was, why not? I was hungry enough, that my tuna salad was just OK. As first impressions can be important, I'll probably only be back if there's nothing else that comes to mind if I'm in the neighborhood. read more

We enjoyed lunch there this afternoon. The young gentleman working there and the young lady at the register were both so very polite and helpful. Our meatball sandwiches were really delicious, just could have been a little hotter. We also wish they had a path to their door from the sidewalk on Hwy. 395. We walked from the new car wash that used to be Melvin's and it was impossible to walk across all of the rock flower beds to get there so we had to walk all the way around what used to be the Big Chicken restaurant. Kind of a long walk! Sat outside and truly enjoyed the food and environment. Great place for kids too! read more

They refuse to list their prices! Why would anyone make a purchase not knowing what the cost is?

The Brisket sandwich is phenomenal! Anyone who is wondering what to order will not go wrong with this selection! Perfect Bread!! Right amount of sauce! The price seemed a little steep but once half-way through the 1st part of (6") of the (12") sandwich I was full. Happy for the second part and had (2) meals vs. (1). Very Delicious! Highly Recommend! read more

Ordered 3 sandwiches online. Confirmed receipt recorded my order correctly. Got back to my office and 2 of the 3 were wrong. I tried to provide feedback via the link on my emailed receipt but it's just a chat bot. We will stick to the locally owned, non chain sandwich shops. read more

On I want to say February 19 this person in the drive thru named dory or dori (don't remember how to spell it) asked for tip on my $33 order. She was also fairly rude and made me uncomfortable. read more

I love this restaurant! The food always tastes so fresh and delicious! Every time I go in, I am greeted with genuine enthusiasm. The atmosphere is always fresh and friendly. I would rate this place 5 stars! However, there is one employee in a wheelchair who consistently reeks of urine. I love this store, but this employee ruins the experience for me. read more

We just left after my husband found a booger with nose hairs attached to it on his dill pickle. My husband took it back to the window and they offered him another pickle. He had to go up and ask for refund after we were thoroughly grossed out. Watch out for extra seasoning read more

Terrible service for some reason dining room was closed??? It appears this place is ran by children? The staff needs some training sandwiches were just sloped together had to use the drive thru? Employee was not able to figure out how count change back??? What a mess. This is the same reason why these places close down just like sonic... read more

Wow amazing Sandwich experience! Fast, delicious, and the worker Jared Colato was really a highlight, what a hard working young man. It's like he was born to be flingin subs, i thought as I watched him hard at work from my seat. read more

Firehouse Subs Junction Center South - Highlight worker Jared colato hard at work - Sandwiches Near Me - Minden, Nevada

One would think for the newest sandwich shop in town, they would be a bit more welcoming and friendly. Thought I would try the fries, that being a side option with a combo. Went up to the window to pay, was greeted with a monotone "hey." The kid immediately told me my total, WITHOUT reading back to me what I ordered and NO receipt given. Received those fries I was excited to try, and they were cold! I was idling at the window for four minutes from the time that I paid, to when I received my order. The fries felt like they were refrigerated and stale!! Over priced, subpar service and such a waste of another restaurant. read more

I got a sandwich from this location today Minden. I ordered a pastrami with no onion or tomato. After waiting 20 minutes in the drive thru with only one car in front of me I received my sandwich. I went back to work and found that not only were their onions and tomatoes on my sandwich it was the WRONG sandwich. I am allergic to onions so there was no way I was going to eat that sandwich and could not go back because my lunch was over!!! I have not been impressed with the Carson City or Minden locations. It takes far too much time in the drive thru's. The employees that I have talked to about the drive thru time is like talking to a wall. I gave $12 for sandwich I had to throw away. I will not go back to Firehouse Subs again. It is a shame because I do like their sandwiches. read more

From the moment I walked in, Jared greeted me with genuine enthusiasm and a big smile. You can tell he takes pride in his work and truly cares about every customer who walks through the door. Not only was my sub made perfectly (seriously, it was a masterpiece), but Jared also went above and beyond to make sure everything was just right -- checking on the order, making helpful suggestions, and keeping the vibe positive and upbeat. In a world where great customer service is getting harder to find, Jared stands out like a superstar. If Firehouse Subs gave out MVP awards, Jared would be the reigning champ! I'll absolutely be coming back -- and I'll be telling everyone I know to stop by and ask for Jared. The guy's a legend. read more

Overpriced, small sandwich is half of a sub (3 inches) for $8, and sloppy delivery. Save yourself and head to another sandwich shop in town.

Came in with my family for a bite to eat. Service was good until a young man who's name badge read "Kale" was in the window making my food he continuously kept touching his hair with the same gloves he made my food with and I even saw hair follicles fall onto the food so I got a refund and went elsewhere. Do not recommend. read more

I was pleasantly surprised when Jared greeted me and swiftly took my order. Not only was Jared's service to me great, the food was excellent. I love the atmosphere that surrounds the restaurant. Not to forget mentioning Kale and Sergio also have outstanding service. I would give this place 5 stars any day of the week. read more

The sandwiches are very hit or miss if they are good. Every time I've gone through the drive thru no matter if I get 1 sandwich or 3 I will be waiting at least 20 minutes in the drive thru. read more

The first time I ate here it was great! Today, Waited over 30 minutes for 2 medium sandwiches. There were 2 people in the lobby already eating. Then, I ordered it cold, it was hot and apparently sitting for a while. I paid for macaroni and cheese and it was missing. And my pickle was missing. I was told the whole crew was new and orders go from door dash, call ins, drive up, in store then something else. What is wrong with this picture!!! I was in store. Very expensive, our bread was hard on the ends it sat for so long. And French fry machine was broke. One lady walked out because of that. Very disappointed! Very disappointed! read more

Dawn made my whole day! She is so sweet and kind! Made my whole experience just absolutely amazing!! Will be coming back for lunch just to see her! Thank you Dawn for your kindness! You made this pregnant lady cry tears of joy just by being the sweet person that you are! Absolutely above and beyond! read more

Great food!!! French fries were good too. Ava and Aaron were both friendly and served us very well. The place is so clean and shiny.

The service was amazing! Whenever I go I always enjoy my time and the atmosphere of the restaurant. Also every time I go they always have fresh food and it tastes that way! One of my favorite workers is Jared and he does so well! read more

We have frequented this shop weekly for years. I like lots of sauce and order it with triple sauce. They have done well in the past but the last month and a half they have been putting regular or even lite sauce. Called them. On it when I picked it up and employee nastily said we weighed exactly three times the sauce. Left and will never go back. read more

Very disappointing. Extremely long wait with one lady (one sandwich) ahead of me in the drive though. I was excited about my Hook & Ladder sub. Got home and it was not great. Did not have provolone cheese or mustard on it and it was very, very soggy. She asked if I wanted a pickle and I said yes but no pickle. Training is badly needed at this new store. read more

Excellent sandwiches. Brownie is a no. No taste, no to ever getting another one. Staff cool. Been here several times since they opened and plan to continue often. Heading there as soon as they open this morning. read more

The subs are delicious & i keep trying a new one each time. It's fresh & you can taste it too. The staff are young but super friendly & helpful. The place is clean each time & i love the firehouse vibes. read more

Food is amazing the employees are extremely nice to my family they always welcome us in and ask about our day and what we have planned. These people working are genuine humans and care about their customers. Plus the place looks super good and is very welcoming, bathrooms are always clean. read more

We had a coupon and decided to check it out. We ordered online for pickup. It was ready when we arrived. Place is clean and the cashier was super nice and answered my question about the restaurant that was being built next door. The sandwiches were the best subs I've had. We ordered four different types and they were all outstanding! Will definitely be going back. Might be a little on the pricey side but well worth it! read more

Our first time to firehouse, our first order was incorrect but the manager was fantastic and got us two correct sandwiches a few days later and they were fantastic! They just opened so I'm sure the brand new crew just learning the menu, very understandable. They are a welcome addition to town, give them a try read more

Not a good first impression. We have never had a Firehouse Sub so we wanted to give it a try for dinner tonight. I had downloaded the app and it gives you a 50% off coupon on your first order. I tried to apply it, but it wouldn't let me do so. I drove over there and was told that there was a "problem with the software" and it had been that way for a couple of days. Seems that if they are aware of the problem, that there would be a workaround, but there wasn't. I wasn't about to pay $40 for two medium subs and one side salad so we left. Went to In and Out and had two burgers, two fries, two drinks, and a patty for our dog --- all for just under $23. I'm a little disappointed that I didn't get to try the Firehouse Thanksgiving sub. The coupon expires in a week so chances are I won't have the opportunity due to a "problem with the software". It is unlikely that I will return. read more