Waited at drive through for about 8-10 minutes and no one acknowledged our presence or came to take…read moremy order. It's mid day, lunch time. This is crazy. Terrible service- or lack thereof.

These workers are so bad. They never take their job seriously. You will wait at least 20 to 30…read moreminutes for your food and regardless of what you order your food will be cold or it will be missing items from it. When you ask them to fix your order they will give you an attitude and not help you for at least a couple of minutes making you feel as if you have done something wrong.

Food selections and taste is better than the nearby MacDonald's. Staff is friendly. I've tried…read moretheir burgers, hot dogs, and grilled cheeses. Not bad. Love their fries.

This is my confession to an interaction that plagues me nightly. To the worker here a couple months…read moreago that watched me dig through my bag for seemingly minutes looking for my wallet, I am sorry. That fateful day, I had an MRI. My veins broke the needles for the IV twice, I almost vomited, the nurse was uncomfortably caressing my leg, and they somehow bruised my arm from where they were taping the gauze on. They brutalized me. The only thing I thought would make me less nauseous afterward was ice cream. A banana shake was all I could ever want. I pull up and order in person. This is where the fateful interaction happened. My bag isn't even large. I don't know how I missed my wallet so many times. What did I do to deserve this? Didn't I already shed enough blood? To make matters worse, I ordered a small. I severely overestimated the size of a small. The little treat that was meant to make me less nauseous somehow made it tenfold worse. It was too thick to even drink. The pain was unbearable. I think the fries I ordered were cold as well, but it's all a blur. The worst deck was handed to me that day. At least the shake tasted pretty good. To be clear, none of this was Sonic Drive-In's fault. Except the mediocre fries. Also order a mini. I am sorry to that one worker.

I made a mobile order and they screwed it up. Ordered beef and cheddars and got just beef. That's a…read more$2.00 screw up. Come on guys, you can do better. Errors cost $.

Listen... if there's a Mcdonalds an Arby's next to each other. I'm gonna go to the Mcdonalds for a…read moreBig Mac/Quarter Pounder... and I'm gonna go to the Arby's for some curley fries. Cause lets be honest. Arby's curly fries reign supreme. And they're weird Bronco Berry sauce... honestly... I'm here for it. When I rolled up to this Arby's a couple of weeks ago, they also were serving out like Thanksgiving Dinner style sides and meal choices. Which was odd... so I decided to get a side of mashed potatoes with my fries... cause I hadn't eaten all day and I was treating myself. The mashed potatoes were like legit so delicious. That is really what gave them that 5th star. The way I was scraping the sides of that little container trying to get ALL of the mashed potato out. It was EGREGIOUS. Curly fries FTW Surprise mashed potatoes FTW

We recently enjoyed their soup. Topped with lobster for lunch. It was delicious. Will definitely be…read moreback.

Ordered for 3 to go. Food was cold and not prepared as ordered. Lobster bisque was lukewarm,…read morelobster Mac and cheese was a very sparse portion certainly a price far greater than the portion served. One order was for a Lobster grilled cheese m, no lobster only a greasy cheese sandwich. Absolutely the worst carryout experience I've had in a long time. I'll be visiting the store for a refund on Tuesday. 8/4/26. If this is not corrected I will dispute payment. Bill Nelsen.

Great food and fast service. Plus you have the taste of a cook out. Restaurant was super clean and…read moreeveryone was so friendly. We don't have this chain where we live so we stop by when we are in the area and on the go. Plus they sponsored the Richmond Raceway NASCAR race. I'm also a big fan of getting two sides with your order and they have cheerwine. IYKYK.

I don't usually like to leave negative reviews, but I really felt this needed to be said…read more The staff at this Cook Out location is consistently rude and dismissive. I'm not even a confrontational person, so I try to stay patient -- but this last experience was just unacceptable. I ordered a Cajun chicken sandwich, and not only did they mess up my order, but the piece of chicken they gave me was so tiny it was almost laughable. The staff was so rude that I couldn't even bring myself to go back and say anything. I just left feeling frustrated and disrespected. At this point, it's clear this location needs real customer service training. People deserve to be treated with basic respect, especially when they're spending their money. I won't be coming back.

I haven't had a Big Mac in quite a long time. Usually I default onto a quarter pounder…read more So it was about time. Ya know what though... I'll say that a quarter pounder is MUCH easier to eat when driving. Ya live ya learn. I may or may not have gotten Big Mac sauce on my pants. Who knows!? I was the only one in the car... so who could really prove otherwise. Nothing much to say other than I still love Big Macs. Service at the drive through was quick and efficient. Love me some McDonalds. The only problem is... when I eat McDonalds... it's gonna be a little bit before I treat myself to McDonalds again. That is literally the only problem with McDonalds. I also got a 10 piece Mcnugget. Also fire. FYI this is the McDonalds right next to the Arbys

I was just coming home from a long trip, and McDonald's was the only thing open. They were moving…read moreat an okay pace, but when I got my food both my fries and chicken nuggets were severely undercooked. I ended up having to just throw everything away. What a waste of money.

If I could rate this place a zero I would the lady that takes your order was incredibly rude she…read morehad tattoos piercings and was so put out after we ordered then our order looked like this the nachos we asked no sour cream mind you my husband's allergic and my Mexican pizza looked like this and tasted horrible save your money this place needs to hire new people and or go out of business no sauce either after we had asked absolutely horrible service. !!!SAVE YOUR MONEY AND GO SOMEWHERE ELSE!!!

Order - cheesy Gordita crunch, 2 cinnamon delights, 1 large nacho fry…read more Time - 12min Gordita - hot, crunchy, very tasty Nacho fry's - cold fry, warm cheese Cinnabon delights - pretty fresh

This is one my best sub shop experiences EVER and i eat a lot of sandwiches!! The staff was…read moreextremely helpful & patient, being that I've never been to Penn Station before. I got a regular grilled Italian sub. The restaurant is extremely clean and has 2 storefronts worth of seating. I actually ended up adding a "small" fry to my order when I saw them cut the potatoes fresh. As you can see, there is nothing small about that serving! The sandwich was delicious and extremely fresh. Will definitely come back next time I'm in the area.

The subs are not like they used to be. Taste, texture, quantity and amount of the items put on the…read moresubs, etc. is greatly lacking. More bread than actual food on the sub. Dissapointing as they used to be one of the best tasting subs in the area a long time ago. Prices are on higher end for same type of food you can get elsewhere. Ordered a toasted Dagwood with fries. Their fries are known for the cut and freshness but seemed to be lacking- a quarter of the cup of fries were burnt and not as thick as they used to be. As an example, go to FiveGuys if you want the better thick fries. The sub contained a skimpy amount of shredded lettuce, tomato, mayo, etc. Oil was on the sub but the vinegar is given to you in 1 packet to put on later. The pickup order was to be ready in 15 mins and when arrived after the 15 mins, had to wait another 10 minutes. Not in a rush, so it didn't matter but could matter to someone who has a time constraint and there were no other customers at that time. One of the younger staff members stated "we shouldn't have to work in conditions like this" referring to the kitchen being hot but they were standing by the fryer and overn. It was a very hot day outside so maybe they were referring to that combination.