I have frequented this location for years, but I will never dine here again after my experience today. Very, very poor customer service. The management has obviously changed and it unfortunately shows. I am now at Captain D's as I write this and the service & attitude here is wonderful. read more

Fresh food, helpful staff, the restaurant has changed since i was a child, but it's neat and clean. Disappointed that the promo codes do not work online or on app. read more

The smell of cooking oil when I walked through the door was nostalgic for me. Anyone that has been to a Long John Silver's before knows exactly what I mean. I hadn't been to a LJ's in years. We saw this one and had to make a stop. The manager on duty was taking orders. He was so friendly. I spent some time reminiscing with him about other LJ's locations that have closed. He took time to have a general conversation and I really appreciated that. I ordered the two piece fish platter. Now listen, don't go to Long John's expecting a true seafood experience because you will be highly disappointed. You go to Long John's for the hush puppies, the tartar sauce on the overly bartered fish and for the little batter crumbs with your meal. And that's exactly what I got. It was a moment relived from my childhood and appreciated it. read more

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TERRIBLE CUSTOMER SERVICE. I didn't even get anything because of the poor service I received at the drive through ... I won't be going back.

I haven't had Long John Silver's in over 15 years, I totally forgot they existed. I just happened to be nearby and decided to order food from the drive in. It's your typical fast food seafood restaurant, they give you a lot of food for a really good price. Is it the freshest seafood no, but it sure hit the spot read more

Long John Silver's - Seafood Near Me - Richmond, Virginia

I had received my order extremely fast. Music and ambiance was on point. Staff was extremely considerate and personable. The food was great, I had gotten a fish and shrimp platter and had no complaints. I also got the lobster bites and those were immaculate. All in all an amazing experience and I will be returning. Fries were kinda mid tho read more

Long John Silver's - Fish & Shrimp Platter - Seafood Near Me - Richmond, Virginia

Arrghh! Ahoy mateys! For a chain restaurant, this location always come through. Typically, I order the fish platter for my Mom... andujar stead of walking the plank, I GET the chicken planks. They are a tad greasy but in a good way! Recently I got her the thick cut fish sandwich and she enjoyed it. The fries are fair, but the Cole slaw and hush puppies are good! Ask for extra "crumbs" because these crispy pieces of breading are crunchy and delish... worth the carbs! They are generous with their sauces and condiments! The prices won't cost you a lot of loot, and the service is shipshape with all hands on deck. Sail on in to the drive thru for a quick meal on the go! read more

Long John Silver's - Thick cut fish sandwich! - Seafood Near Me - Richmond, Virginia

This is by far the best LJS location in Virginia, maybe the whole east coast. I love LJS and usually have been disappointed on how much a particular location has gone down hill in quality BUT NOT THIS LOCATION! Here the fish are big portions, flakey, and fresh. Yes, it's fried, so don't go thinking healthy. It just the traditional buttermilk deep fried deliciousness of yesteryear. I go about once a month and I never have an issue with the food, I always get the fish, so I can't speak to the chicken or shrimp. When they have a fish special I'll load up and have leftovers... if I can stop myself from pigging out! Nationally LJS is not doing that great and they are closing left and right. So, do yourself a favor and check it out... before this restaurant is gone. read more

When I first moved up here 4.5 years ago from Miami I was very disappointed. The last 6 months I started going back. The service has been friendly and helpful. They always try to find the best deal for me when I make my custom orders. The food has really improved from when I first went to this location. I am now a regular. read more

OK, I ordered and waited at the window for almost 10 minutes before someone even came up to the window. Chicken B- Hot, but so greasy! Clams A+ - REALLY GOOD Shrimp C - I tried 1 and it smelled strange, so I didn't eat anymore after that The food was actually decent. But the service, please fix! read more

The food was not done and very greasy. Throw in trash can . People that work there are so rude.

The service is excellent - very friendly and efficient. And the food is always fresh and piping hot. Very impressed every time I go here, which isn't something you can say often about fast food! Highly recommend this location. read more

The food is always good every time I'm there. I tried the cheese bites for the first time they were hot and fresh. Thank you

Best Long John's I've ever been to. Ordered a family meal for me and the boys (and my wife). The service was amazing and the people were the most helpful. Fantastic atmosphere. Will be coming back! read more

I live less than a mile from a Captain D's and have dined there twice a week for the last twenty years. The quality of the fish they offer has diminished and I now drive 45 minutes round trip to eat at this LJS. The food is consistently fresh, the restaurant is clean and well managed. Worth my trip. read more

Fast service got what I ordered the food hot and delicious will go again soon have a good night

During our trip to Western VA my wife wanted to detour thru Richmond just to stop at LJS. For some reason the LJS fish is the only fish she will eat. Anyways, we arrived and the inside of the store was closed because of the covid and we preceded to the drive thru. We had plenty of time to look at the menu and make some choices because there were a few orders ahead of us and the line didn't move for some time. They're cooking the food as its ordered. We were committed to order and we ordered Fish,chicken and hush puppies, $60 worth, or two and a half days worth hahaha. So when we received our freshly cooked order we drove to a parking lot nearby and ate as much as we could. It was a tasty treat. All the food was cooked to perfection and we had some leftovers for our cabin trip. The food was good, the employees were nice and helpful. The only complaint is the wait, but its worth it. read more

All the food is fried in same oil. Had a fish sandwich. The bread was as hard as a rock. The sandwich was cold. It took 15 minutes to get it. Don't like eating anything from there. read more

Me and my family went there (Long John Silvers) on 6/28/21 at 1:44 pm through the Drive Thru. The man operating the Drive Thru was EXTREMELY RUDE AND DISPLAYED HORRIBLE CUSTOMER SERVICE!!!! He was loud and kept cutting us off. He was extremely impatient and we had to repeat our orders numerous times. We will never go there again! A horrible experience. We ended up just leaving the god awful place! NEVER AGAIN. read more

It's ok. Service ok, food ok and that's really it. Their green beans though are pretty good lol. I wouldn't particularly jump up and say I want LJS but it's a nice option considering this corner has 3 burger places and 2 chicken places. read more

Long John Silver's - #1 platter with an extra piece of fish, green beans and corn as a side. - Seafood Near Me - Richmond, Virginia

What can I say! When I left Chicago to relocate to RVA 9 months ago, I didn't think I'd ever see a Long John Silvers again but boy oh boy, was I wrong. This is something familiar for me in a new city and state, so seeing this place brought me so much joy. I love LJS and took the thirty minute drive from home to get me some fish. When I arrived the line was long but I'm okay with that. Everything is different now with the pandemic, so patience is key! It took about 25 minutes total to place my order and get my food. I ordered the fish and shrimp platter with hush puppies fries and coleslaw, plus a couple extra pieces of fish to take home for later. I pulled into a nice spot in the parking lot and proceeded to enjoy my parking lot lunch. Everything was so delicious and hot EXCEPT my French Fries. They weren't hot which I couldn't, for the life of me, understand how this could be possible with such a long wait. So why weren't the fries fresh?? So I just won't get fries again. I'll get double Cole slaw next time because the cole slaw was so cold and fresh. It was a great meal and I'll definitely be back. Wanna try the fish tacos next. read more

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The $10 15 shrimp deal is the best thing they have to offer. It is freaking awesome to be a fast food restaurant. The customer service was good as well. read more

Food was okay but service was awful. One employee seemed to be arguing with her trainer about everything. She was rude and dismissive. She gave me the merchant copy of the receipt. I asked for tea and finally got it when the man brought it out. Her comment: "I told her I would get her tea!" Good for her, but her follow through was limited. Definitely will not return! They need real help, not an employee with a bad attitude read more

Extremely pissed with LJS. All the fish, chicken, and fries me and my husband had were over cooked. I paid $9.00 for my meal and most went into the trash. The portions have also have gotten smaller but, the prices go up. The quality of the food and workers are very disappointing. This will be my last visit ever to this establishment. read more

so here is my LJS stop; part of my fast food bucket list :D this is my first time eating at an LJS period and i liked it i got the plater which came with 3 shrimp, chicken and 2 fish, hush puppies and corn and cole slaw. it was around 7 or 8 bucks. i could have gotten a free drink, as they currently have a promotion but opted to just have water. the food was great, hot and tasty. everything was super crispy and they gave plenty of deep fried batter bits which i love! the counter staff were friendly and patient the place was clean, and there is plenty of parking definitely, worth trying read more

I was hungry and craving fish and since I don't work far from here I decided to visit on the way home from work..I got the 2-piece dinner with corn and onion rings and a drink.Every thing is hot and fresh.Delicious! The crew were so nice and friendly! I remember my dad gettting the family meals for takeout as a kid.They are still as good as they were when I was a kid.Unlike the other fast food restaurants that were so awesome 40 years ago but are now mediocre at best.I love LJS read more

it well worth the long wait,,, the fried fish was as good as it was and so was the super service thanks for reopening!!!!!